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Rated 1 out of 5 stars

Absoloute scam casino, Drove traffic to this casino for months, they ended up closing our affiliate account without notice and blocking us on skype. Additionaly they dont understand or spea... See more

Company replied

Rated 1 out of 5 stars

I wish I could give this company 15 red stars if they’d even allow it because my experience has been incredibly frustrating. I eventually took legal action, filed a lawsuit and get my money released... See more

Company replied

Rated 1 out of 5 stars

I requested a self exclusion due to gambling addiction. I was told it would be closed within 72 hours. Several weeks later, I was able to login and it was not closed. Unprofessional. It goes to show a... See more

Company replied

Rated 5 out of 5 stars

this place is awesome for crypto gambling. deposits are instant, withdrawals super fast. hugewin has all the games i want and the bonuses are fair. playing for 2 months with no issues whatsoever. high... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

Hugewin is the latest model casino and betting site that started broadcasting in January 2024.Hugewin has set out with the vision of becoming the largest online casino in the world with its expert team Our priority on this path is to ensure that our customers spend time in a fun and reliable environment without any complaints


Contact info

2.5

Poor

TrustScore 2.5 out of 5

49 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Well I tell you what I played many a…

Well I tell you what I played many a slot games I'm 60 years old and I started when I was 21 so you do the math on the age and I had played real slots through my life and now I'll come across this you know what huge win slots ain't nothing but a rip off piece of garbage so-called casino because all y'all believe in is steadily jacking people when they play your game that's why I log on play with little points and that's what I call them it ain't real money or nothing like that it don't take but maybe 15 minutes to play off a couple of million points because you are just that greedy that's why I quit gambling over 6 months ago quit the real thing and I do this just to aggravate y'all to me huge win slots is one of the worst slot games that I've ever ever played I've had real slot games at least give me a little good size lick here and there y'all no it's all about dog in that person that plays your sorry ass game well that's on y'all I've said what I had to say about you I'm done but as far as over all ratings on y'all y'all suck y'all worthless

9 March 2026
Unprompted review
Hugewin logo

Reply from Hugewin

We’re sorry to hear that you had such a frustrating experience. Please note that HUGEwin does not control or manipulate game outcomes. Games are provided by independent game providers and operate through certified systems, with results determined by the game provider’s RNG.

We understand that losing gameplay can be disappointing, especially when expectations are different. If you believe there was a specific issue with any game round, please contact our support team with your account details, game name, and approximate time of play so we can review it further.

Kind regards,
HUGEwin Team

Rated 1 out of 5 stars

austinephib i@gmail

I wish I could give this company 15 red stars if they’d even allow it because my experience has been incredibly frustrating. I eventually took legal action, filed a lawsuit and get my money released from captive.
I’m not sure whether screenshots are allowed here, but I wish I could share them so others can see what I went through before deciding whether to work with this company

18 December 2025
Unprompted review
Hugewin logo

Reply from Hugewin

We’re sorry to hear that your experience was frustrating. Please note that account reviews, withdrawals, and any related decisions are handled according to our Terms & Conditions, account activity, payment checks, and security requirements.

If legal action or an official complaint has been submitted, we will cooperate through the proper channels and provide the required information during the review process.

For any further clarification, please contact our support team with your account details so we can review the case and provide more information where possible.

Kind regards,
HUGEwin Team

Rated 1 out of 5 stars

Scammers f them

Scammers f them. I won and when i wanted to withdraw minimum limit was raised

19 November 2025
Unprompted review
Hugewin logo

Reply from Hugewin

We’re sorry to hear that you had a negative experience. Please note that withdrawal limits may vary depending on the payment method, account activity, and security or risk checks.

If the minimum withdrawal amount appeared differently than expected, we understand this can be frustrating and we’d like to review what happened in your case.

Please contact our support team with your account details so we can check the withdrawal settings and provide a clearer explanation.

Kind regards,
HUGEwin Team

Rated 1 out of 5 stars

Fake casino scammers no withdraw dont…

Fake casino scammers no withdraw dont waste your time for 35 minium withdraw 500. This not make any sence avoid this casino

19 November 2025
Unprompted review
Hugewin logo

Reply from Hugewin

We’re sorry to hear that you feel this way about your experience. Please note that withdrawal limits and account reviews are handled according to our Terms & Conditions, account activity, payment checks, and security requirements.

If a withdrawal amount was limited or adjusted, this would only happen after a review by the relevant team. We understand this can be frustrating, and we’re sorry if the reason was not communicated clearly enough.

Please contact our support team with your account details so we can review the case again and provide a clearer explanation.

Kind regards,
HUGEwin Team

Rated 1 out of 5 stars

Casino HugeWin not pay my winings

I spent several hours playing at your casino, I had winnings, and now you're not paying me back those winnings. I'm extremely upset with you. You could at least pay me the $900 and then cancel my account. I didn't know you couldn't open multiple accounts because you don't ask for documents during casino registration. Today is the saddest day of my life. I had $900 in my account and you're only going to pay me $160. It's not fair. I send all my documents to casino hugewin and The casino dont pay me my winings. I don't think it's fair.

12 November 2025
Unprompted review
Hugewin logo

Reply from Hugewin

Thank you for sharing your feedback.

We’re sorry to hear that you feel this way about your experience. Please note that withdrawals and account reviews are handled according to our Terms & Conditions, bonus rules, account activity, and security checks.

If a withdrawal amount was adjusted or an account was closed, this would only happen after a review by the relevant team. We understand that this can be frustrating, especially when winnings are involved, and we’re sorry if the explanation was not clear enough.

Please contact our support team with your account details so we can review the case again and provide a clearer explanation based on your account activity.

Kind regards,
HUGEwin Team

Rated 1 out of 5 stars

Bonus scam

I used the 100% deposit bonus for sports, played the wager as required, but they took and canceled my $ 600 and could not explain the reasons. It's just a scam!

8 October 2025
Unprompted review
Hugewin logo

Reply from Hugewin

Thank you for sharing your feedback.

We’re sorry to hear about your experience. Please note that bonus-related withdrawals are reviewed according to the bonus terms, wagering requirements, sportsbook rules, and overall account activity.

If a withdrawal or balance was cancelled, this would only happen after a review by the relevant team and in line with our Terms & Conditions. We understand that the explanation may not have been clear enough, and we apologize for any confusion caused.

Please contact our support team with your account details so we can review the case again and provide a clearer explanation.

Kind regards,
HUGEwin Team

Rated 5 out of 5 stars

One of the few casinos where i didn't…

One of the few casinos where i didn't have any issues with verification. Games load fast and promos are fun.

30 August 2025
Unprompted review
Hugewin logo

Reply from Hugewin

Thank you for your kind review!

We’re happy to hear that your verification process was smooth and that you’re enjoying the fast-loading games and promotions.

We truly appreciate your feedback and support.

Kind regards,
HUGEwin Team

Rated 5 out of 5 stars

This huge win

this place is awesome for crypto gambling. deposits are instant, withdrawals super fast. hugewin has all the games i want and the bonuses are fair. playing for 2 months with no issues whatsoever. highly recommended

3 September 2025
Unprompted review
Hugewin logo

Reply from Hugewin

Thank you for your great review!

We’re happy to hear that you’re enjoying the crypto experience, instant deposits, fast withdrawals, game selection, and bonuses. It’s great to know that everything has been running smoothly for you over the past two months.

We truly appreciate your recommendation and support.

Kind regards,
HUGEwin Team

Rated 5 out of 5 stars

I like the simplicity of the site

I like the simplicity of the site, no clutter, easy to find games. Would be nice if they added a sportsbook too.

14 September 2025
Unprompted review
Hugewin logo

Reply from Hugewin

Hi,

Thank you for your kind review!

We’re happy to hear that you enjoy the simplicity of the site and that finding games has been easy for you. We also appreciate your suggestion regarding a sportsbook, and we’ll make sure to pass this feedback along.

Thank you for your support.

Kind regards,
HUGEwin Team

Rated 1 out of 5 stars

Horrible Casino

This place is awful and gone completely rogue. I don’t quite get how every game by every provider can all be losing at the same time. Shouldn’t happen with a RNG. Bonuses are all dwarfed to nothing.
Cashback program is garbage!
Thievery at its best!

12 September 2025
Unprompted review
Hugewin logo

Reply from Hugewin

Hi,

Thank you for sharing your feedback.

We’re sorry to hear that you feel this way about your experience. Please note that HUGEwin does not control or manipulate game outcomes. Games are provided by independent providers and operate through certified systems, with results determined by the game provider’s RNG.

Regarding bonuses, cashback, and rewards, these are applied according to the terms of each promotion and the player’s account activity. We understand that this may be frustrating if the outcome was not what you expected, but we’re always happy to review any specific case.

Please contact our support team with your account details so we can check your gameplay, bonuses, and cashback history and provide a clearer explanation.

Kind regards,
HUGEwin Team

Rated 5 out of 5 stars

HugeWin has been my go-to casino…

HugeWin has been my go-to casino lately. The interface is clean and easy to navigate. Had a great win on gates of olympus last week and withdrawal was smooth. Crypto works perfectly for me. Overall very happy with the experience

1 August 2025
Unprompted review
Hugewin logo

Reply from Hugewin

Hi,

Thank you for your great review!

We’re happy to hear that HUGEwin has become your go-to casino and that you’re enjoying the clean interface, games, and crypto experience. It’s also great to know that your withdrawal was smooth after your win.

We truly appreciate your support and feedback.

Kind regards,
HUGEwin Team

Rated 5 out of 5 stars

HugeWin is an excellent platform

HugeWin is an excellent platform. I appreciate the anonymity aspect and the fact that they dont ask for too many documents. Games load quickly and Ive had several successful withdrawals. Love the live dealer games too

4 March 2025
Unprompted review
Hugewin logo

Reply from Hugewin

Hi,

Thank you for your kind review!

We’re happy to hear that you’re enjoying the platform, the game selection, and the live dealer experience. It’s also great to know that your withdrawals have been smooth.

We truly appreciate your feedback and support.

Kind regards,
HUGEwin Team

Rated 5 out of 5 stars

hugewin's vip program is next level

hugewin's vip program is next level. my host gives me personal bonuses every week and the cahsback is crazy good. feels like they actually value players🔥

16 July 2025
Unprompted review
Hugewin logo

Reply from Hugewin

Hi,

Thank you for your great feedback!

We’re happy to hear that you’re enjoying the VIP program, personal bonuses, and cashback. Our goal is to make sure loyal players feel valued, so it’s great to know this has been your experience.

We truly appreciate your support.

Kind regards,
HUGEwin Team

Rated 1 out of 5 stars

THIS IS A SCAM

They took $600 from the first withdrawal, they said that their department suspected that I was a plus player, they took all my money. DO NOT PLAY HERE. THIS IS A SCAM!

4 July 2025
Unprompted review
Hugewin logo

Reply from Hugewin

Hi,

Thank you for sharing your feedback.

We’re sorry to hear that you feel this way. Please note that funds are never removed simply because a player is winning or considered a profitable player. In some cases, withdrawals or balances may be reviewed by the relevant team if account activity raises risk, compliance, payment, or Terms & Conditions concerns.

We understand that this can be frustrating, especially when a withdrawal is involved. Please contact our support team with your account details so we can review the case again and provide a clearer explanation based on your account activity.

Kind regards,
HUGEwin Team

Rated 1 out of 5 stars

THEY DID NOT IMPOSE SELF EXCLUSION SET…

THEY DID NOT IMPOSE SELF EXCLUSION SET UP BY THE ANJOUAN GAMING COMMISION I HAVE FILED A COMPLAINT NOW. THEY WILL NOT REFUND ME.

29 April 2025
Unprompted review
Hugewin logo

Reply from Hugewin

Hi,

Thank you for sharing your feedback.

We take responsible gaming matters very seriously, including self-exclusion requests and any related concerns. If a self-exclusion was requested or should have been applied, we kindly ask you to contact our support team with your account details and any relevant communication so we can review the timeline and actions taken.

Please note that refund requests and account restrictions are reviewed based on account activity, responsible gaming records, and applicable Terms & Conditions. If you have already submitted a complaint, we will fully cooperate with the review process and provide the necessary information through the proper channels.

Kind regards,
HUGEwin Team

Rated 1 out of 5 stars

confiscated funds

i made bets for a long time here. they paid. but today after i made a withdrawal request.. they cancelled it. i made a withdrawal of 70 usd. they returned 10 usd - stole 60 usd and stole my 3 pending bets with 20 usd 11 usd 17.9 usd. here is the conversation with the support
---

you fixed my balance i understand nothing((
explain please
i withdrew 70
i have 10 somehow
You can only withdraw $10
And your winning was cancelled by risk unit and that's their decision
where sportsbets/
what does means cancelled? reason?
and pending bets?
i need take a look at my bets history
It means the finance unit cancelled the rest of your balance maybe as a result of playing the wrong game or something
---
so be ready that even after your successful bets at any moment they can just take your money((

29 April 2025
Unprompted review
Hugewin logo

Reply from Hugewin

Hi,

Thank you for sharing your feedback.

We’re sorry to hear that this situation caused confusion. Please note that balances or winnings are not adjusted without review. In some cases, withdrawals, winnings, or pending bets may be cancelled after a risk, finance, sportsbook, or compliance review, especially if activity is found to be against our Terms & Conditions.

We understand that the explanation you received may not have been clear enough, and we apologize for that. Please contact our support team again with your account details so we can review the case and provide a clearer explanation based on your account activity and bet history.

Kind regards,
HUGEwin Team

Rated 1 out of 5 stars

Crooked Casino

Most rigged gaming ever and it is so obvious.
Every time the games would start to favor me get on a lil winning streak, the casino would disconnect the game and I would have to refresh and then the winning was over.
After their interference or manipulation that game would not pay out again.

25 April 2025
Unprompted review
Hugewin logo

Reply from Hugewin

Hi,

Thank you for sharing your feedback.

We’re sorry to hear that you experienced interruptions while playing. Please note that HUGEwin does not control or manipulate game outcomes. Games are provided by independent game providers and operate through certified systems.

Connection issues can sometimes happen due to browser, device, internet connection, or provider-side interruptions. If a game round is interrupted, the result is usually still recorded by the game provider and can be checked in the game history.

Please contact our support team with your account details, the game name, and the approximate time of the issue so we can review the rounds with the provider if needed.

Kind regards,
HUGEwin Team

Rated 1 out of 5 stars

Does not pay out winnings!

DO NOT play on this site! They do not pay out winnings! I recently deposited $100 and wanted to withdraw $186 from my account, but my winnings were cancelled and only my deposit was withdrawn! They did not write me any explanations, and I also do not have any letters from this casino in my email! This is just a scam! They deleted my account. I can't even recover my password! This is a PURE SCAM! My login is carmanangela

9 April 2025
Unprompted review
Hugewin logo

Reply from Hugewin

Hi,

Thank you for sharing your feedback.

We’re sorry to hear about your experience. Please note that winnings are never cancelled without a reason. In cases where a withdrawal is adjusted or an account is restricted, this is usually connected to a review of account activity, bonus terms, gameplay, payment checks, or compliance requirements.

We understand this can be frustrating, especially if you feel the explanation was not clear. Please contact our support team with your account username and registered email so we can review the case again and provide further clarification.

Kind regards,
HUGEwin Team

Rated 5 out of 5 stars

Works smooth

Works smooth , they ve got good providers!
Respect the rules and you wont get problems!
Support team is fast and great most of the time !

22 January 2025
Unprompted review
Hugewin logo

Reply from Hugewin

Hello,

Thank you for your kind review!

We’re happy to hear that everything has been working smoothly and that you’re enjoying our game providers. It’s also great to know that our support team has been able to assist you quickly when needed.

We truly appreciate your feedback and support.

Kind regards,
HUGEwin Team

Rated 1 out of 5 stars

You better be careful

Well they can close your account for fraudlent activitiy,,,which is fraud gambling on a game normally and getting banned after a win ?
same happened to my friends be aware guys!
They use stuff like risk management decision is final , you can reopen account ... and start depositing again! It give good payouts sometimes but its not sure you can get the funds if its a big win! be aware

21 February 2025
Unprompted review
Hugewin logo

Reply from Hugewin

Hi,

Thank you for sharing your feedback.

We’re sorry to hear about your experience. Please note that account reviews and closures are never based simply on a player winning. In certain cases, accounts may be reviewed if activity is detected that goes against our Terms & Conditions or raises security/risk concerns.

All reviews are handled carefully, and decisions are made based on account activity, gameplay, payment history, and compliance requirements. We understand that this can be frustrating, especially when funds are involved, but these procedures are in place to keep the platform fair and secure for all players.

If you believe your case was misunderstood, please contact our support team with your account details so we can review the situation again and provide further clarification.

Kind regards,
HUGEwin Team

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