Hudson Home Reviews 

1,083
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

From the start, feet through the door were beyond expectation. Very responsive reply’s via WhatsApp messaging.

Rated 5 out of 5 stars

I have been looking for nice salt and pepper mill sets for some time and found them at Hudson home. They are as seen in the picture and even better. I am very happy with the purchase and recommend any... See more

Rated 5 out of 5 stars

I've just found this company and bought some faux botanicals. They were excellent quality and half the price of other retailers. There are also a wide range of other beautiful homeware items. I will d... See more

Rated 5 out of 5 stars

Beautiful faux flowers - my second purchase from Hudson Home. Very quick delivery - the box was slightly crushed when it arrived but the flowers were wrapped well and weren’t damaged. Would highly rec... See more

Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Garden Furniture Shop
  4. Living Room Furniture Store

About Hudson Home

Written by the company

Family run independent store, your online destination for thoughtfully curated home décor and interiors to adorn stylish, timeless homes.

Based in the heart of the Midlands, we’re a family-run operation with Claire travelling globally to work alongside our manufacturers to source products we know our customers will love and Nic managing the digital side of the business. Our interior style nods to an uncomplicated aesthetic; natural, minimal and timeless with every collection filled with forever pieces to create your perfect living space.

Trends come and go but that’s not our way, we believe in beautiful pieces that will add a blend of style and substance to your home today, tomorrow and beyond. We’re captivated by the little design details that truly make your house a home and we focus on the art of living – creating a space you’ll enjoy every single day, an extension of you.

From decorative accessories to lighting and furniture, we hope you love Hudson Home as much as we do and enjoy finding the pieces you’ve been searching for.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,083)

5 reviews in the last 12 months

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Rated 4 out of 5 stars

Beautiful items. Not great customer service

Items delivered delayed by over a month which was not that much an issue. There’s been no updates from the company perspective. I needed regularly chase the customer service team to receive any update.
Once they arrived, they were securely packaged. Beautiful pictures and good quality.

16 January 2024
Hudson Home logo

Reply from Hudson Home

Thanks for your feedback and we're sorry you weren't kept up to date. So pleased you are happy with your pictures.

Kind regards
Claire

Rated 1 out of 5 stars

2 orders placed online on same day

2 orders placed online on same day, both cancelled and refunded. Placed a follow up email to Hudson as noticed one item on email confirmation was incorrect colour and was advised the item was not in stock and that my other order for same item is also out of stock. Why take the orders online if stock is not available? Inconvenient and would reconsider using again because of this. I should say that previous orders placed have been fulfilled without any issue so may a technical issue their end.

11 January 2024
Hudson Home logo

Reply from Hudson Home

So sorry to see you aren't happy. Unfortunately we do have inventory issues occasionally and errors do occur, we don't hold huge amounts of stock as a small business.

We hope you decide to shop with us in the future.

Kind regards,
Claire

Rated 3 out of 5 stars

Lovely book but issues with ordering and delivery

The book looks lovely and it was a Christmas present for my daughter - initially I had an issue adding the item into my basket and emailed the company who suggested I send a screen shot, a few days later on the 18th December I managed to order it without doing this and paid for next day delivery. I received confirmation of the order at 09.24 and stayed in all next day expecting delivery - the tracking information was not at all helpful. It was delivered at 12.20 on the 20th December after again having to stay in and no information about time of delivery was in the tracking info. You have a lovely website and I expect it was the time of year that I was ordering this book that was the problem.

18 December 2023
Hudson Home logo

Reply from Hudson Home

So sorry you didn't receive your package on time. I can see we sent it the same day on a 24hour service with Royal Mail so it should have been delivered next day, as you say the couriers around that time of year are extremely busy. I can also see we did send you tracking via email, again apologies if this wasn't working.

I have refunded back the additional cost of next day delivery for you.

Kind regards
Customer Services

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