Hudgell Solicitors Reviews 1,957

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and caring approach, making them feel valued and supported throughout their claims. The service provided is frequently described as professional, efficient, and responsive, with many appreciating the regular updates and clear explanations received. People highlight the excellent customer service, noting that queries are answered promptly and thoroughly, fostering a sense of ease and trust. However, some customers were dissatisfied with the initial intake process, reporting that personal questions were asked before clarifying if their case could be taken on, leading to unnecessary distress. A few other people also felt that the firm lacked knowledge in specific claim parameters or failed to properly review case notes, resulting in their cases being rejected without adequate explanation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, dedication, and... See more

Service

Clients share positive opinions on service, consistently highlighting professionalism, efficiency, and clear... See more

Customer service

Consumers find customer service to be positive, highlighting the helpfulness and efficiency of the support... See more

Claim

Customers consistently note positive experiences with claim processes, with many praising the firms for... See more

Customer communications

Customers had positive experiences with contact, frequently highlighting the regular and comprehensive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After 9 years of no justice ,being disbelieved and to a child predator who walked who was an English foster career. This law firm took on my case and beated it entirely. After 9 years someone fi... See more

Company replied

Rated 5 out of 5 stars

My Solicitor Shauna, was nothing but extremely professional, very responsive and informative from the get go. My Claim took longer than we both expected, but we got there in the end and I was alway ke... See more

Company replied

Rated 5 out of 5 stars

Hudgell Solicitors handled our case with such extreme care and made sure to keep us updated every step of the way. Steve Whiteside especially gave such care and maintained such professionalism through... See more

Company replied

Rated 5 out of 5 stars

Hudgell Solicitors are highly recommended! They provided real professional and person centred care to my family and we never ever felt like a case number. Steve Whiteside in particular has been wonde... See more

Company replied


Company details

  1. Lawyer
  2. Elder Law Attorney
  3. Employment Attorney
  4. Law Firm
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

At Hudgell Solicitors we value our clients very highly so the service we deliver is always very friendly and to the point. We have years of experience in helping people with diverse and highly complicated injury cases. Our clients can be rest assured that their cases will be dealt with the highest integrity and diligence. The team at Hudgell Solicitors will always extend a helpful, genuine welcome to all without exception and offer complete sincerity and care to clients throughout their claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Support And Guidance From…

Excellent Support And Guidance From Hudgell Solicitors.

I have had Hudgells Soliicitors handle my case since the outset and have been delighted with the outcome.

Firstly my POC was Paul who was totally understanding professional. knowledgable and very through and guided me through the whole process ahead of me.

My dealing recently have been with Sophie who has kept me informed of all developments, progress and assisted with any question that I have had. She has been very friendly , professional and understanding since the outset.
I would recommend The Huggell Team to anyone who wanted to receive the most professional service available .
I thank them all very much especially Paul and Sophie for your dedicated approach to the whole experience.

3 March 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Richard, We appreciate your kind words! We're happy to hear that you were delighted with the service provided by both Paul and Sophie. It's great to know that our team's professionalism and guidance throughout your case were helpful. We thank you for recommending our services.

Rated 5 out of 5 stars

Hudgell solicitors have helped me…

Hudgell solicitors have helped me tremendously with the application for HSS SETTLEMENT. My business partner was really awkward and in corporative and at some stage I wasn't going to get my claim but the solicitor took time to helping me listen and understood the matter and he makes sure I receive my claim.

1 January 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

We're delighted to hear that we could help you with your HSS SETTLEMENT application. It's great to know our solicitor's dedication and understanding ensured you received your claim despite the challenges. Thank you for sharing your positive experience.

Rated 5 out of 5 stars

Professional Approach

The staff always acted in a professional manner. They responded promptly to my enquiries and kept me informed of progress with my case.

23 February 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Suzanne, We appreciate you taking the time to share your feedback. We're happy to hear that our team acted professionally and kept you informed about your case.

Rated 5 out of 5 stars

Best Firm to go to

Hudgell Solicitors is a great firm to work with highly recommended. They handled my case professionally. Spoke to one of their employees called Nazish, she was great help.

27 February 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

We're happy to hear that you had a positive experience with our firm. We appreciate your kind words and are glad that Nazish was a great help to you.

Rated 5 out of 5 stars

Help and Support …

The help and support received from Holly has been excellent. She kept us up to date at every stage and supported us through what was a very stressful experience.

26 February 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

We're happy to hear that the support you received from Holly was excellent. We appreciate your feedback and are glad we could support you through a stressful time.

Rated 5 out of 5 stars

All I can say is outstanding customer…

All I can say is outstanding customer service with every interaction timely and factual. With out exception every member of staff we have dealt with regarding our claims were attentive and informative, they kept us updated on everything even when things seemed to drag on forever.
They were personable, approachable, cheerful and understanding. We are extremely pleased with our settlements and would recommend Hudgells without quandary.

25 February 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Sue, We appreciate your kind words regarding our customer service. We're happy to hear that every interaction was timely and informative, and that our team was attentive and understanding throughout the claims process. Thank you for recommending our services and for your positive feedback.

Rated 5 out of 5 stars

Hudgell solicitors have been the best…

Hudgell solicitors have been the best solicitors I have dealt with and will never have any hesitation in dealing with this firm again if needed. They have kept in constant communication with me and made me to feel as if I was their only client.

25 February 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Roger, We appreciate you sharing your positive experience. We are happy to hear that you feel we are the best and that our communication made you feel valued. Thank you!

Rated 5 out of 5 stars

Very thorough in explaining steps to be…

Very thorough in explaining steps to be taken. Very compassionate.

24 February 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Karla, We appreciate you taking the time to share your feedback. We're happy to hear that you found our team thorough and compassionate.

Rated 5 out of 5 stars

Anne Thomson at Hudgell Solicitors…

Anne Thomson at Hudgell Solicitors handled my claim with such professionalism.
She kept me up to date at all times with the progress of my claim, and replied to any queries I had in a quick and efficient manner.
I would have no hesitation in recommending this first class company, and to saying a very big thankyou to Anne.

23 February 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Jayne, We appreciate your kind words regarding the service you received. We're so glad to hear that you were kept informed during the process and that your questions were answered efficiently by Anne. Thank you for recommending our company!

Rated 5 out of 5 stars

Supportive and understanding staff team

I'm in the early stages of dealing with Hudgell Solicitors but I have been very impressed with the level of support, advise and professionalism I have received from Leonie and Jess so far with my case. They have made me feel listened to at a very difficult time.

18 February 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

We appreciate your positive feedback. It's great to hear that you've felt supported and listened to during this challenging time. We value your acknowledgement of Leonie and Jess's professionalism and advice.

Rated 5 out of 5 stars

care, consistency, determination sprinkled with kindness

I have worked with Hudgell Solicitors for around seven years in relation to my Criminal Injuries Compensation claim, and throughout that entire time my case has been handled by Steve Whiteside.

From the very beginning, Steve has been consistently kind, patient, and incredibly knowledgeable. He has always been the person on the end of the phone who knows exactly who I am when I call, understands my claim, and remembers my story without me having to re-explain things. That level of continuity and personal care has meant a great deal over such a long and often difficult process.

Nothing has ever felt like too much trouble. Even when I have needed guidance or support outside of the strict remit of the claim itself, Steve has always taken the time to listen and help wherever he could. His persistence, professionalism, and attention to detail have been outstanding, and it is clear that he takes genuine pride in doing the very best for his clients.

The outcome of this claim will change my life, and I truly believe that without Steve’s friendly, thoughtful support and determination, I would never have been able to see it through to completion.

Although my main dealings have been with Steve, the wider team at Hudgell Solicitors have always been courteous and supportive whenever I have spoken with them.

Closing this chapter feels emotional, not only because of the traumatic circumstances behind the claim, but because over the years the regular contact and communication with Hudgell Solicitors has become part of my day-to-day life. I will always be grateful for everything they have done for me, and I would not hesitate to recommend both Steve and the firm to anyone in need of their services.

2 February 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Abi, We appreciate your kind words regarding the support you received over the years. It's wonderful to hear that the team's dedication and personal care made such a positive difference during a challenging time, Steve in particular. We wish you all the best in the future, thank you for trusting Hudgell Solicitors.

Rated 1 out of 5 stars

Sorry, you are past your sell by date.

As long as you are not over 70, don't smoke and don't sign a consent form, to carry out an operation, you will be ok. otherwise, as in the case of my partner, they will string you along for 9 months and then just drop you. No face to face, no independent consult. Everything is based on medical notes, that don't give an unbiased opinion.

22 January 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Thank you for taking the time to leave a review, we value feedback. We would welcome the opportunity to discuss your comment in more detail. Please contact us using the email address LD@hudgellsolicitors.co.uk

Rated 4 out of 5 stars

Kind words

Although they could not help me as do not deal in the specific area I needed they were kind enough to call me and let me know
Having emailed numerous solicitors they, so far, are the only ones to actually pick a phone up
It was very much appreciated and they have passed my case hopefully onto someone who might be able to help

16 February 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Joanne, We appreciate you taking the time to leave us a review. We're glad we could promptly respond to your inquiry and assist you by connecting you with someone who may be able to help with your case. Thank you again!

Rated 5 out of 5 stars

Hudgell Solicitors

Hudgell Solicitors have been very helpful in explaining my options for an injury claim. Nazish has been prompt and courteous in all my dealings with her, and has helped me to understand the process involved.
I would recommend Hudgell Solicitors to any one in a similar situation.

16 February 2025
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Brenda, We're so glad to hear that our team has been helpful in explaining your options for your injury claim. We appreciate your kind words regarding Nazish's promptness and courtesy, and we thank you for recommending our services.

Rated 5 out of 5 stars

Very happy with the service I have…

Very happy with the service I have received, always kept me informed and could not fault the way my claim has been dealt with.

13 February 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Janis, We're happy to hear that you're very satisfied with our service! We appreciate your positive feedback and that you were always kept informed during the process.

Rated 5 out of 5 stars

Reliable and professional

Mobeena Salim, my solicitor at Hudgell Solicitors, was outstanding throughout my case. She was professional, supportive, and highly knowledgeable from start to finish.

I was the victim of a hit-and-run accident at 3am, with no witnesses present. The accident left me with a dislocated and fractured shoulder, resulting in long-term injuries. Unfortunately, neither the police nor local businesses were able to help identify the driver.

Although the driver was never found, the amazing team at Hudgells successfully helped me secure compensation through the Motor Insurers’ Bureau (MIB). I actually received more compensation than I expected, which was a huge relief given the circumstances.

I’m incredibly grateful for their dedication and hard work, and I would highly recommend them to anyone in a similar situation.

12 February 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Michael, We're so glad to hear about the positive experience you had. It's great that Mobeena could help you secure compensation through the Motor Insurers’ Bureau after such a difficult hit-and-run accident. We appreciate your recommendation and are grateful for your kind words.

Rated 5 out of 5 stars

I had a wonderful experience with… them handling my case it took all the stress and pressure away. I would certainly recommend them to anybody.

I had a wonderful experience with Hudgells solicitors handling everything professionally and in an extremely quick timely manner no stress no effort and very straightforward . I will certainly recommend them to anybody and it is highly likely that there will be working for me again if they can find time to fit me in with their busy schedule as I have a lot of compensation claims to come in with regards the corrupt Humberside police

9 February 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Darren, We're delighted to hear that you found our services professional, quick, and straightforward. We appreciate your recommendation. We look forward to working with you again.

Rated 5 out of 5 stars

Happy with the service

Very happy with my telephone appointment with Naz. She went through everything and explained the procedures available to me.

7 February 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Pamela, We're happy to hear that your telephone appointment with Naz was helpful. We appreciate your feedback and are glad the procedures were explained clearly.

Rated 5 out of 5 stars

Professional service

Both Lauren and Jess handled our case really professionally and with care.

6 February 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Lisa, We appreciate you sharing your experience. We're happy to hear that Lauren and Jess handled your claim with professionalisim and care. Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look