HubPeople Limited Reviews 

21
•
TrustScore 3 out of 5

3.1

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Company details

  1. Software Company
  2. also in
  3. Affiliate Marketing Service
  4. Dating Service

Written by the company

HubPeople is the technology provider behind the ‘Dating As A Service’ platform, offering brand owners everything they need to launch, promote, and profit from a dating brand. We power thousands of social networks worldwide with a cloud-based service. All our brands are protected by best-practice security measures and covered by up-to-date privacy policies appropriate for each market that we operate in. On our platform, we aim to create vibrant, multi-dimensional communities which thrive because of the members who are a part of them. Providing communities for people who want to connect, learn, and feel empowered over a mutual interest. We are going beyond the one-way exchange of user information with community-based features to inspire engagement and connections that are relevant and meaningful to a particular niche or interest group. Our Support & Retention team manages all user subscriptions and provides 24/7 customer care in English, Spanish, and Portuguese, allowing brand owners to focus on growing their businesses.


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3.1

Average

TrustScore 3 out of 5

21 reviews

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3.1

All reviews

(21)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

The site doesn’t work because it’s designed only to exploit men for money

The site doesn’t work because it only charges men to subscribe so all the sites run this way attract scammers or working girls …. There is no chance of meeting someone for a meaningful relationship and this is disappointing and upsetting.
I don’t mind anyone making a living any way they want but so much time is wasted in unnecessary and untruthful conversations.
More verified users and a separate link for working girls would be the way forward imho.
I spent money I cannot really afford trying to link up with a genuine sole … only to be left frustrated and disappointed….
I wouldn’t suggest anyone subscribes to this site and definitely do not hand over your hard earned money….

27 September 2026
Unprompted review
HubPeople Limited logo

Reply from HubPeople Limited

Hello,

We’re sorry you have experienced this. Sadly, with sites of this nature, there are always profiles here for reasons other than connecting with like-minded people. We regularly update our members on the latest scammer activities via articles and newsletters, and there is plenty of information on how to identify fake profiles and spot suspicious activity in the Site Safety section on the homepage.

All content is moderated by real people, not machines, which helps us catch bad actors before they go live. However, some slip through until they become active and start sending messages. This is why member vigilance is crucial, and we deeply appreciate your help in identifying such profiles.

Soliciting money violates our terms of service, and any account engaging in this behavior is promptly banned.

If you come across a suspicious profile or activity that breaches our terms and condidtions, please use the ‘Report Member’ button and the matter will be dealt with promptly.

We’re sorry you had a bad experience, but we’re here to help. If you have any further questions or concerns, please don’t hesitate to reach out to our Customer Support Team by calling or submitting a ticket to us directly - we are always here to help.

Kind regards,
The HubPeople Team

Rated 4 out of 5 stars

They actually care

I was honestly surprised by how helpful the support team is, they resolved a glitch I had almost instantly with a real person, which is a breath of fresh air compared to other apps. It was clear that they actually care about their users' safety and experience.

16 March 2026
Unprompted review
Rated 4 out of 5 stars

Had an issue with my subscription…

Had an issue with my subscription payment and had to contact customer services. The person I spoke to was actually a great help and managed to get their technical team to fix the problem. It was a bit annoying to have to wait a little bit for the other team to sort it out, but they fixed it and were super nice to deal with.

23 February 2026
Unprompted review
Rated 4 out of 5 stars

One of the biggest reasons I like this…

One of the biggest reasons I like this site is because it actually feels safe. You can tell that posts are being moderated and the staff stay on top of things, which makes a huge difference. Customer support has also been great anytime I’ve needed help. Quick responses and they always manage to sort any issues.

6 May 2025
Unprompted review
Rated 4 out of 5 stars

I’ve had a pretty good experience on…

I’ve had a pretty good experience on this site. It’s really well monitored by the staff, especially in the chat rooms, so it feel a lot safer than other dating apps out there. It's been pretty easy to use and theres a good variety of people on it, so it doesn’t feel like you’re seeing the same profile over and over again.

22 January 2026
Unprompted review
HubPeople Limited logo

Reply from HubPeople Limited

Hello,

We really appreciate your positive feedback! We’re delighted to hear that you had a good experience with us. Your feedback means a lot, and we truly appreciate your support.

If there’s anything we can do for you in the future, don't hesitate to reach out!

Kind regards,
The HubPeople Team

Rated 4 out of 5 stars

Customer service very helpful

I ran into a couple of issues at the start with my account and figuring out how the site works, which was a bit frustrating at first. That said, I reached out to their customer service team and they were honestly really helpful. They got back to me pretty quickly and were very friendly, which made the whole experience a lot more positive. I’m still getting the hang of everything and learning my way around the site, but so far it’s been a decent experience!

13 January 2026
Unprompted review
HubPeople Limited logo

Reply from HubPeople Limited

Hello,

Thank you for your review! It’s wonderful to know you had a great experience with our Customer Support Team and that they were able to help you efficiently with a friendly approach.

If there’s anything we can do for you in the future, just let us know. We’d love to assist you again!

Kind regards,
The HubPeople Team

Rated 1 out of 5 stars

SCAM APP WITH BOT ACCOUNTS

They steal your money most of the people are bots PLEASE DO NOT DOWNLOAD.

23 July 2025
Unprompted review
HubPeople Limited logo

Reply from HubPeople Limited

Hello,
We take accusations like this very seriously, as integrity and customer satisfaction are our top priorities. We never take unauthorised payments, and any billing concerns are typically the result of misunderstandings or account issues that we are happy to resolve.
Please reach out to our Customer Support Team by calling or submitting a ticket, and they will be able to assist you with your matter. We have a team of humans covering our Customer Support who are ready to help you 24 hours a day and seven days a week. You can contact them via telephone, email or online chats whichever way you prefer.
We’re committed to ensuring a positive experience for all our customers and appreciate the opportunity to address your concerns.

Rated 1 out of 5 stars

I have been charged I agree with the…

I have been charged I agree with the negative reviews. Trying to cancel an account seems to be a game of delay denial. The account was cancelled years ago but now i have been charged

24 June 2025
Unprompted review
HubPeople Limited logo

Reply from HubPeople Limited

Hello,
We take accusations like this very seriously, as integrity and customer satisfaction are our top priorities. We never take unauthorised payments, and any billing concerns are typically the result of misunderstandings or account issues that we are happy to resolve.

Please reach out to our Customer Support Team by calling or submitting a ticket, and they will be able to assist you with your matter.

We’re committed to ensuring a positive experience for all our customers and appreciate the opportunity to address your concerns.

Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with HubPeople’s customer support team. Seems they are genuine people and spoke to them on the phone. Ver polite and helped with my problem

1 May 2025
Unprompted review
HubPeople Limited logo

Reply from HubPeople Limited

Hello,

Thank you so much for your kind words! It’s always rewarding to hear when our customers have a fantastic experience. We strive to provide the best service possible, and your feedback motivates us to keep doing just that.

We’re here whenever you need us—don’t hesitate to reach out!

Kind regards,
The HubPeople Team

Rated 5 out of 5 stars

Great company and well run

Great company and well run. Felt comfortable and confident using and it was easy to navigate the website.

27 May 2025
Unprompted review
HubPeople Limited logo

Reply from HubPeople Limited

Hello,

We’re thrilled to hear you had such a positive experience with us! It’s always great to know that our efforts are making a difference, and we truly appreciate your support.

If you ever need anything, we’re just a message away. Looking forward to serving you again!

Kind regards,
The HubPeople Team

Rated 5 out of 5 stars

Amazing site, just give it a try and be open minded!

The site is amazing place to meet people. I have been a member on and off for 15 years now and have made some friends for life. I recommend it to all my single friends.

I am not really someone to leave reviews, but I have noticed quite a few slatting reviews, which all appear to be from men so I wanted to leave a review from a women's prospective.

I have signed up to many similar sites over the years and this company must be doing something right as I keep coming back.

Like any sites, you will meet a share of timewasters, just out to chat online with no real interest in meeting or claiming to be someone they are not. This is very simple to stop.

Firstly be up front about you and what you are looking for.

Second, video chat earlier on to establish who you are actually chatting to and if possible arrange a quick coffee in a public area. That way if the person doesn't turn up, its not an issue and if they turn up and have aged by 20 years you can easily have a coffee and say no thanks and leave.

As a single female I have had my fair share of issues with pushy single men or men demanding that I give them my phone number or address to prove I am genuine. Well firstly if you read my reviews you would see several comments posted by people I have meet off the site and also admin validation confirming I am the person in my photos. On a daily basis my mailbox is overflowing with messages (I know its a good problem to have), then because I haven't logged in and replied that day, I get another message calling me fake or a timewaster. The reality is I work and have a life outside the site, so I may not login daily and I may not response to your message for a week (depends on how busy I am).

Now I have tried to save time by using the pre-composed messages such as "No, thank you are not what I am looking for" etc only to get a response then calling me a bot. Firstly I am not a bot, just using the features the site provides to be polite in my rejection. Sorry if you are unhappy with this.

If I haven't replied then sending me another 10 messages is not going to get my attention, it gets my back up. Just wait, I will response when I am ready to.

Be respectful, sending rude or abusive messages is not going to get you a meet.

When you drop a message to a women, be polite, tell me a little about yourself, what you doing for a living, what you like to do in your free time etc, you are more likely to get a positive response from me.

Most of all just because I reply doesn't mean I am going to drop everything to meet you. I may not arrange to meet you for months but getting pushy isn't going to speed it up, it will have the opposite effect of putting the brakes on.

The site is amazing tool to meeting people, but please remember to be respectful like you would in the real world, hiding behind your keyboard is no excuse or because someone else had not replied to you in a timely manner doesn't make us all fakes/scammers or bots.

Just remember we are human and have feeling and for every female on the site there are numerous men vying for our attention. I have met some amazing men, women and couples over the years. The site is your oyster so treat it with respect as well as the people you are contacting. The site has a 24 hour 365 days support team who are lovely and always available to catch up for a quick chat whether that's in the chatroom or via the contact us links. I have always found them to be very helpful and when I have encountered issues, they have been very quick to response and deal with situations. The site for me is a safe haven, to meet people and engage with each other.

If you haven't given it a go, what are you waiting on. You get out of it what you put in and remember its not an instant thing (it is for some members) but the vast majority of females want to get to know you first.

18 May 2025
Unprompted review
HubPeople Limited logo

Reply from HubPeople Limited

Hello,

Your feedback made our day! We’re so glad you had a great experience, and we truly value your support. Providing excellent service is our top priority, and it’s wonderful to hear we met your expectations.

If we can assist you in any way in the future, please don’t hesitate to get in touch. We’d love to help!

Kind regards,
The HubPeople Team

Rated 5 out of 5 stars

I love this company

I love this company. It is so passionate about its users. I'm not daft, I know there are people out there less than genuine but this company is so responsive and proactive about it, it really shows they care, and have REAL people to talk to 24/7.

16 April 2025
Unprompted review
HubPeople Limited logo

Reply from HubPeople Limited

Hello,

Thank you for your kind words! We’re delighted to hear that you had a great experience with us. Your feedback means a lot, and we truly appreciate your support.

Kind regards,
The HubPeople Team

Rated 2 out of 5 stars

the hub people suck donkey balls.

the hub people suck do nkey balls.. Can NEVER recieve a msg or send one with out a stupid pop up forcing one to pay vip to read and send a msg...females can send receive np. But males can never send a msg with out asking for vip... lots of fake profiles from women who are asking 18-90 clearly a scam bot...

31 March 2025
Unprompted review
HubPeople Limited logo

Reply from HubPeople Limited

Hello,

We’re sorry to hear about your experience. We strive to make our platform a positive and safe space for all users, and we want to assist you in resolving any concerns.

The site is always free to join and explore, but we offer exclusive features for VIP members.

As a free member, you have access to the basics, but your messaging and photo-uploading options are limited. To upgrade your experience and get the most out of the site, consider becoming a VIP member!

To connect with genuine members and improve your overall experience, we highly recommend checking out our Live Chat Rooms. These chat rooms are a fantastic way to engage in real-time conversations with like-minded individuals, making it easier to spot sincerity and build meaningful connections. Many members have found the live chats to be an effective and enjoyable way to meet people, and we’re confident you’ll love the experience too!

We regularly update our members on the latest scammer activities via articles and newsletters, and there is plenty of information on how to identify fake profiles and spot suspicious activity in the Site Safety section on the homepage.

If you have any specific concerns or would like assistance regarding this matter, please reach out to our Customer Support Team by calling or submitting a ticket.

We appreciate your patience and look forward to assisting you.

Kind regards,
The HubPeople Team

Rated 1 out of 5 stars

HubPeople DATING IS A SCAM

HubPeople DATING IS A SCAM. Easy to subscribe BUT NO WAY TO CANCEL. Your credit card will see a new charge monthly until you change your card number. SCAMMERS
Sites operated include DatePeople Curvalicipis, MapleBDSM, SubOrDom and many others, scamming people looking for love in all the wrong places. People who own it have a special place down with Satan.

29 September 2024
Unprompted review
HubPeople Limited logo

Reply from HubPeople Limited

Hello,

We take accusations like this very seriously, as integrity and customer satisfaction are our top priorities. We never take unauthorised payments, and any billing concerns are typically the result of misunderstandings or account issues that we are happy to resolve.

Please reach out to our Customer Support Team by calling or submitting a ticket, and they will be able to assist you with your matter. We’re committed to ensuring a positive experience for all our customers and appreciate the opportunity to address your concerns.

Kind regards,
The HubPeople Team

Rated 1 out of 5 stars

SCAM SCAM SCAM DAKE FRAUDULENT DANGEROUS

Sent around in a feedback loop from one bot to another. Cannot ask for assistance and the Will not provide assistance. There isn't a single person available for technical support. Their subscription fees are astronomical - way higher than any of the "legitimate" dating sites around and the entire site is a sham. Overloaded with catfishing/scam/fake/fraudulent profiles cannot report the profiles because the tickets bounce back. Suddenly and randomly move you from one site where you've established a profile to a completely new platform where you have to start again from scratch (this happened twice in 2 days. There is no human support or interaction. I'm unable to delete or cancel or suspend my profile or subscription. This entire site and all it's subsites and other sites which fall under this umbrella are the same. Has led me to the conclusion that the fake profiles and the way the entire process is run and conducted are possibly the developers of the site themselves running a huge scam and extortion ring themselves. The fake profiles are created on purpose by the developers themselves. SUPER SUPER DODGY DON'T EVEN GO THERE AVOID LIKE THE PLAGUE

9 October 2024
Unprompted review
HubPeople Limited logo

Reply from HubPeople Limited

Hello,

We’re sorry you have experienced this. Sadly, with sites of this nature, there are always profiles here for reasons other than connecting with like-minded people. We regularly update our members on the latest scammer activities via articles and newsletters, and there is plenty of information on how to identify fake profiles and spot suspicious activity in the Site Safety section on the homepage.

All of our content is moderation and customer support is carried out by real people, not machines, which helps us catch many fraudulent profiles before they go live and provide high quality customer service.

We also strive to make our cancellation and refund request processes as smooth as possible, and we want to assist you in resolving any concerns.

Please reach out to our Customer Support Team by calling or submitting a ticket, and they will be able to assist you with your matter. We’re committed to ensuring a positive experience for all our customers and appreciate the opportunity to address your concerns directly.

Kind regards,
The HubPeople Team

Rated 1 out of 5 stars

The HUB POEPLE promote 15yr olds on Adult Dating?!

If you want to date a 15 year, claiming to be 16 in few months. OMG?! - Profile has been live for months.
Advertised on Hub Peoples website!!
The sites owners, use a BOT to manage the site.
Getting your payments cancelled, is very hard.
All the profiles are FAKE or have a malicous intention of ripping you off, money for travel, baby sitters, verification you are real...

AVOID - IT IS A SCAM

Requested the NCA, Irish Gardia, and FBI remove the sham operation.

15 August 2024
Unprompted review
HubPeople Limited logo

Reply from HubPeople Limited

Hello,

We take the safety and security of our platform very seriously and strictly enforce an 18+ only policy. Our highly effective age assurance measures are designed to prevent underage users from accessing our site.

If you have any specific concerns or information regarding this matter, please reach out to our Customer Support Team by calling or submitting a ticket, or alternatively use the ‘Report Member’ button and the matter will be dealt with promptly. We are committed to maintaining a safe and compliant environment for all our users.

Kind regards,
The HubPeople Team

Rated 1 out of 5 stars

No one honest on this platform.

This website is very well made. Probably the best dating site platform. However it is over run by scammers. You cant trust anyone on that site. Women all lie about their age where they live. Women can change their location instantly to dupe a local man they are talking to. Take it from someone that tried it for over 6 months. Not an honest women on that site. Most likely they were men using a women's picture to run a scam. Sharing my experience.

6 August 2024
Unprompted review
HubPeople Limited logo

Reply from HubPeople Limited

Hello,

We’re sorry you have experienced this. Sadly, with sites of this nature, there are always profiles here for reasons other than connecting with like-minded people. We regularly update our members on the latest scammer activities via articles and newsletters, and there is plenty of information on how to identify fake profiles and spot suspicious activity in the Site Safety section on the homepage.

All content is moderated by real people, not machines, which helps us catch many fraudulent profiles before they go live. However, some slip through until they become active and start sending messages. This is why member vigilance is crucial, and we deeply appreciate your help in identifying such profiles.

If you come across a suspicious profile or activity, please use the ‘Report Member’ button and the matter will be dealt with promptly.

We’re sorry you had a bad experience, but we’re here to help. If you have any further questions or concerns, please don’t hesitate to reach out to our Customer Support Team by calling or submitting a ticket.

Kind regards,
The HubPeople Team

Rated 1 out of 5 stars

My view is DO NOT use this company or…

My view is DO NOT use this company or their affiliated
websites.

The signing up process is a scam as it takes your money despite not agreeing with your bank and their response is to NOT fully refund your money. It is a percentage offer (clearly knowing they are wrong) of take it or leave it.
Beware!!

I see they have issued a response 14 months after my initial complaint and review. It was the Customer Hub that made the decision therefore, my review stands!!

14 January 2024
Unprompted review
HubPeople Limited logo

Reply from HubPeople Limited

Hello,

We take accusations like this very seriously, as integrity and customer satisfaction are our top priorities. We never take unauthorised payments, and any billing concerns are typically the result of misunderstandings or account issues that we are happy to resolve.

Please reach out to our Customer Support Team by calling or submitting a ticket, and they will be able to assist you with your matter. We’re committed to ensuring a positive experience for all our customers and appreciate the opportunity to address your concerns.

Kind regards,
The HubPeople Team

Rated 1 out of 5 stars

SCAM SUBSCRIPTION CHARGE

SCAM - Beware .. they process subscriptions . After subscribing for one month only I was charged for the year! They are refusing to refund the 11 months extra I have been charged. I have requested proof that I signed up for the year but they are now ignoring my emails. I would give zero stars if I could.

4 October 2022
Unprompted review
HubPeople Limited logo

Reply from HubPeople Limited

Hello,

We take accusations like this very seriously, as integrity and customer satisfaction are our top priorities. We never take unauthorised payments, and any billing concerns are typically the result of misunderstandings or account issues that we are happy to resolve.

Please reach out to our Customer Support Team by calling or submitting a ticket, and they will be able to assist you with your matter. We’re committed to ensuring a positive experience for all our customers and appreciate the opportunity to address your concerns.

Kind regards,
The HubPeople Team

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