HSL Chairs - Nottingham Reviews 

130
TrustScore 5 out of 5

4.9

255-259 Derby Road, NG9 3JA Nottingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Chosing my chair this afternoon was a very pleasant experience. After hearing what I was looking for Sheonagh guided me through the different options making sure that I could feel the difference b... See more

Rated 5 out of 5 stars

Paul & Jan arrived early and were very efficient. they assembled the chair, explained the controls and help move my 'old' chair out of the way. very polite and efficient. highly reccomened

Rated 5 out of 5 stars

Had a very nice young lady help us, her Name Emma. We tried the beds well, spent a while chosing, were given tea and biscuits. Ordered my bed and given a approximate amount if weeks it would take... See more

Rated 5 out of 5 stars

Gillian and a gentleman sorry I forgot his name came out to show my mum a new chair. What a fabulous service they were so helpful and explained everything to my mum. Would highly recommend. It was tha... See more


Company details

  1. Furniture Store
  2. Disability Equipment Supplier
  3. Furniture Manufacturer
  4. Mobility Equipment Supplier

About HSL Chairs - Nottingham

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • 255-259 Derby Road, NG9 3JA, Nottingham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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4.9

All reviews

(130)

3,798 reviews in the last 12 months

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Rated 5 out of 5 stars

HSL.Shear Comfort and pain free rising from a sitting position.

HSL., supplies very comfortable electric riser/ recliner chairs. I have recently taken delivery of a Aysgarth dual motor chair. I’am delighted with it! From the date of order to delivery was just four-weeks. The Sales Team made a Home Visit, bringing a chair with them. This visit, immediately offered me an instant discount on any order that I made! They also brought teabags and good quality biscuits for a “brew”. There is absolutely NO high pressure sales from the Sales Staff. The quality of craftsmanship , and materials used in the manufacture, together with the shear comfort of their chairs is enough to “sell” the chairs! I recommend this organisation wholeheartedly. The purchasing experience was most pleasing. The delivery team with Chris and Terry, took extreme care with the delivery of the chair and assembly into the room of my choice. They showed respect for my property. Most pleasing.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Easy to order as already had purchased…

Easy to order as already had purchased one chair. Just repeated the order as they had all our info at the Nottingham store. Well communicated with delivery info and was delivered and assembled quickly and easily. Demonstrated controls and were professional throughout. Would highly recommend HSL in the future.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Personal attention second to none!

All staff at the Nottingham branch were extremely helpful, friendly and knowledgeable about HSL products.
Very pleased to be able to purchase good quality products manufactured in Britain.
The delivery team, Paul and Asad, were very polite, helpful and efficient.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Very Helpful and friendly staff

Very Helpful and friendly staff in the Nottingham Store, who helped us to decide on our order.
The store itself was also well stocked with examples of the range of sofas and chairs which made choosing easy.
Nice experience

8 July 2025
Rated 5 out of 5 stars

Wonderful experience of how a retail business should be

Wonderful experience from browsing the website to receiving a chair and sofa.
At the showroom we were shown every consideration, nothing was to much trouble. Andrea gave us plenty of time to make our decisions, giving us helpful and useful advice along the way. Couldn't of asked for a more pleasant experience.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, professional advice both by telephone and in person. Prompt, courteous delivery and prepared to go the extra mile to help.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Riser / recliner chair

Re: Riser/recliner chair - From first visiting our local HSL, to taking delivery of the chair at home, the whole experience was good. The sales person clearly explained everything about the products and we were given plenty of time to ask questions and make our decisions.
On delivery, the two delivery men were polite and helpful. After installing the chair in our chosen spot and checking it worked correctly they then spent time explaining the controls to us. Before leaving they enquired if they could be of any further assistance. Excellent service.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable staff.dont look anywhere else

Angela/andrea ( im terrible with names!)knew everything about rise recliner chairs. She was brilliant with my mum, got her in every chair explaining how parts were measured for her, absolutely brilliant. Tea coffee supplies were lovely, she even helped mum walk over to the loo. Brilliant member of staff.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

We went to the showroom in Bramcote…

We went to the showroom in Bramcote Nottingham to look at chairs for my mother. The assistant was very helpful and let us look round at our leisure. The quality of the chairs was excellent. She eventually had a recliner chair, plus a settee and another chair. The delivery was in the time stated and Ian and Paul who delivered it were very helpful putting them where she wanted them. We would recommend this company to friends.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Welcoming atmosphere by experienced staff who demonstrated the attributes of various sofas & chairs which helped us to make a sound choice. Thankyou

31 May 2025

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