HSL Chairs - Glasgow Reviews 106

TrustScore 5 out of 5

4.9

Knightscliffe Retail Park, Great Western Road, G13 2TG Glasgow, GB


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Rated 5 out of 5 stars

Thanks to Marlene in the Glasgow office for all her assistance in purchase of new bed for mum. No high pressure sales and allowed mum lots of time to try getting in and out of the bed and using the co... See more

Rated 5 out of 5 stars

no hassle , no hard sell explained every thing, delivered when said person went through all the points was very cheerful. Delivery was perfect the driver brought the chair in and set everything up and... See more

Rated 5 out of 5 stars

We bought a reclining leather chair from HSL Anniesland Glasgow for my mum. The staff were so helpful and friendly and took the time to through a number of products that were available for a quick d... See more

Rated 5 out of 5 stars

Jacqueline, Marlene and their manageress Natasha treated us very well on our two visits to the Glasgow store. They were very helpful about us making the right choice and nothing was too much trouble t... See more


Company details

  1. Furniture Store
  2. Disability Equipment Supplier
  3. Furniture Manufacturer
  4. Mobility Equipment Supplier

About HSL Chairs - Glasgow

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • Knightscliffe Retail Park, Great Western Road, G13 2TG, Glasgow, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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Rated 5 out of 5 stars

HSL Knightswood

Thanks to Marlene in the Glasgow office for all her assistance in purchase of new bed for mum. No high pressure sales and allowed mum lots of time to try getting in and out of the bed and using the controls. Looking forward to delivery of her lovely new bed

29 May 2026
Unprompted review
Rated 5 out of 5 stars

no hassle

no hassle , no hard sell explained every thing, delivered when said person went through all the points was very cheerful. Delivery was perfect the driver brought the chair in and set everything up and explained how it worked could not have been more helpful.

21 May 2026
Rated 5 out of 5 stars

Our experience with HSL was 5* this was…

Our experience with HSL was 5* this was all because our Comfort Sales Specialist Natasha was very pleasant helpful and was also very knowledgeable about the products . We can’t thank her enough . Our purchase was excellent quality and would definitely recommend

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Reclining Leather chair

We bought a reclining leather chair from HSL Anniesland Glasgow for my mum. The staff were so helpful and friendly and took the time to through a number of products that were available for a quick delivery. A speedy delivery was organised by Natasha the manager and Russell was kind enough deliver the chair to my mum’s home, ensuring that it was set up and ready for use. He also spent time going through how it operated etc. we could not ask for better customer care. I popped back in for a leather cleaning kit today and again, the staff were happy to assist. I even got offered a cup of tea! Highly recommend this branch of HSL.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality and service.

The showroom was clean, light, well set out, and attractive.
We were warmly welcomed by Daniel, who gave us his undivided attention for the duration of our visit. He gave us time to look around on our own, but was on hand to answer our questions. Daniel pointed out the features of each product we were interested in and explained the options available. His product knowledge was excellent, and he calculated the cost of various options quickly and efficiently.. We were very happy with our final selection. Daniel processed the paperwork and payment, with the same speed and efficiency, and detailed the next steps.
We were very pleased with our visit to HSL Glasgow; both the quality of the sofas we purchased, and the excellent service from Daniel.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

HSL superior in every way

I recently visited HSL Anniesland with my parents looking for a riser -recliner for my dad on arriving we we immediately warmly welcomed by Natasha offered tea and coffee I won't go into all the details to much to write but the team in that store Marlene Daniel and Russell led by Natasha went way above and beyond so lovely to witness staff who genuinely care this much about customer experience Natasha explained everything about the product and choices available quality furniture UK made I'm happy to say my dad has ordered the perfect chair Natasha has pulled out all the stops and my dad will be relaxing in his beautiful chair by Monday I cannot Thankyou all enough for everything and taking care of my parents so well
On a final note you cannot put a price on quality and service worth every pound spent ❤️

4 May 2026
Unprompted review
Rated 5 out of 5 stars

First class service

We had received delivery of an aysgarth chair two weeks ago and we're so pleased with it decided to get another. We phoned the Glasgow store and got Daniel whom we knew from our previous purchase and he was able to order us another . As always he was professional and friendly and we had the reorder completed no bother at all. Great store and fantastic staff. Looking forward to new chair arriving in six weeks. Highly recommend.

27 April 2026
Rated 5 out of 5 stars

Excellent customer care

I visited the shop in Knightswood, Glasgow to ask about a sofa for my Mum. Jacqueline who served me was professional, knowledgeable about the products and very good at listening to what I need.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Jacqueline

Jacqueline, Marlene and their manageress Natasha treated us very well on our two visits to the Glasgow store. They were very helpful about us making the right choice and nothing was too much trouble to them. They were very knowledgeable about their products. There was absolutely no sales pressure or attempt to promote a particular item making it a relaxing experience.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

We received delivery of my wife's Aysgarth riser recliner two weeks ago and she is absolutely delighted with it, so much so I phoned the Glasgow branch today and spoke to Daniel and ordered another for myself as like my wife I suffer from arthritic knees. Daniel was as always highly professional and friendly, took my order and we are now waiting eagerly for delivery of the new chair. Highly recommend this shop and the quality of the chairs. You won't be disappointed.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Marlene, Glasgow, was friendly and welcoming. She was knowledgeable and gave us excellent advice. We felt we were able to take out time to select the best chair for our elderly mother. Also given a very welcome cup of tea and biscuits - allowing us to sample the chairs for longer. Very pleasant and satisfactory experience.

16 April 2026
Rated 5 out of 5 stars

Excellent customer service.

A lovely experience from start to finish. Excellent customer care and service from showing us the various chairs sizes,materials and wood choices. While we were sitting trying the chairs we were treated to a welcome cup of tea and biscuits. Looking forward to receiving our beautiful chairs.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

I was given a warm greeting by Natasha…

I was given a warm greeting by Natasha then asked what I required then shown the range of chairs once I picked the one suited to my needs she offered me a hot drink giving me time to try the chair then went through the measuring process, picking the fabric, and finally explaninig everything from extras to insurance she was wonderful a truly great experience , well worth the journey from Ayr.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Jaqueline was instantly friendly and…

Jaqueline was instantly friendly and welcoming and made the experience a pleasant one for my mother in law. Great service and I can’t speak highly enough of Jaqueline’s knowledge and helpfulness. I wouldn’t hesitate to recommend.

11 April 2026
Unprompted review

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