Very experienced mature staff, able to answer all questions and no attempt to hard sell. Karen@farnborough was a superb representative of HSL values and my daughter and I made a decision on the spot.... See more
Location
Switch location46-48 Victoria Road, GU14 7PG Farnborough, GB
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We were greeted by a lovely lady called Sue who spent a very long time helping us. Nothing was rushed or too much trouble. If the quality of the furniture and delivery go as well we will be delighted.... See more
Karen at Farnborough store was very helpful even though I explained that I had already arranged a home visit, but wanted to see the full range of chairs in store to decide which style/size was most su... See more
It was a great relief to find a company that actually knew about their furniture and where we could try different versions out. Karen, the saleslady was extremely helpful and gave us good advice and t... See more
Company details
About HSL Chairs - Farnborough
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contact info
46-48 Victoria Road, GU14 7PG, Farnborough, United Kingdom
4.8
Excellent
69 reviews
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Sue was…Professional…not too pushy.
Sue was…Professional…not too pushy.
Very helpful and didn’t feel rushed.
24 August 2026
Unprompted review
We were greeted by a lovely lady called…
We were greeted by a lovely lady called Sue who spent a very long time helping us. Nothing was rushed or too much trouble. If the quality of the furniture and delivery go as well we will be delighted. All in all a great experience.
7 August 2026
Very experienced mature staff
Very experienced mature staff, able to answer all questions and no attempt to hard sell. Karen@farnborough was a superb representative of HSL values and my daughter and I made a decision on the spot.
Phone call about delivery received from Head Office the next day.
9 August 2026
Unprompted review
Staff very experienced and helpful
Staff very experienced and helpful. Spent a lot of time choosing.
23 July 2026
nothing was too much effort
20 July 2026
Very helpful and knowledgeable staff.
26 June 2026
A very relaxing experience.
We have just ordered a sofa and chair from HSL Farnborough. Sue was very knowledgeable and helpful and made a potentially difficult job very easy and to be recommended. Sue also makes a very good cup of tea!
8 June 2026
Excellent service.
The staff are very friendly and gave advice but we’re not at all pushy which was much appreciated.
2 June 2026
A quality product and helpful staff.
It was a great relief to find a company that actually knew about their furniture and where we could try different versions out. Karen, the saleslady was extremely helpful and gave us good advice and time to discuss and think things over. We have been delighted with the quality and finish of the product.
18 March 2026
Unprompted review
great service from Sue and the team at…
great service from Sue and the team at HSL Farnborough.
25 May 2026
excellent customer service
I was ordering a matching cushion for my HSL chair. Excellent customer service with Alex. still waiting arrival of cushion so can't comment on finished product.
14 May 2026
Farnbrough showroom staff were very…
Farnbrough showroom staff were very helpful without being pushy. Some good guidance making sure we had all the options before making our final decision. Also extremely helpful on the vat free option and adjusting the price further when asked.
18 May 2026
A pleasant shopping experience in a good location
A nice location, good parking, a pleasant and deceptively roomy shop, good quality products and an informed and helpful staff member. Prompt and professional delivery.
4 May 2026
Very knowledgeable staff member
Very knowledgeable staff member, enthusiastic and took me round a good mix of chairs then supported the customization of the one i selected
22 April 2026
Excellent friendly service.
13 April 2026
Great company with efficient staff
My wife and i was made welcome and comfortable on arrival. There was no high pressure sales talk which i hate and would of walked out if so. Karen was very professional and explained everything in detail and helped us with what we required. I would recommend the staff and company to everyone who would ask us about HSL.
19 April 2026
The service I recieved was really good
The service I recieved was really good, Susan, the person who I saw and helped me with my order both this time and back in August last year. She explained all the different options that were available to me with care and patients, and understanding. I don't think I could fault her.
9 April 2026
Karen in Farnborough could not have…
Karen in Farnborough could not have been more helpful and knowledgeable. We look forward to our new furniture arriving.
7 April 2026
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