Just waiting on our order to be delivered, but so far the experience was 10/10. The lady’s we dealt with at Coventry store were very knowledgeable, friendly, patient & helpful. We would highly recomme... See more
Location
Switch locationUnit 17, Warwickshire Shopping Park, CV3 2SB Coventry, GB
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Yesterday my husband and I visited HSL Coventry. We had slight difficulty finding their showroom within the shopping complex as it’s tucked away in a hidden corner, but once found everything went well... See more
The welcome that we received in the Coventry store. We had time to walk around and browse and when we spotted the chair we were interested in we had help, information and guidance. Your staff were ver... See more
From the first contact with Natalie in their Coventry store I have met constant politeness and good manners until Craig and Jed fitted it today.As promised by Natalie 10 weeks delivery.I,m very imp... See more
Company details
About HSL Chairs - Coventry
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Contact info
Unit 17, Warwickshire Shopping Park, CV3 2SB, Coventry, United Kingdom
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Lounge chair purchase
My wife and I visited HSL Coventry to look to purchase a lounge chair we were met by two lovely ladies Michelle and Kaye who made us very welcome
There knowledge and advice was first class, the products they showed us was to the standard we required and we ended up making a purchase
Thank you HSL and especially the ladies
HSL COVENTRY EXPERIENCE
Kaye was very professional,with plenty of time for you to decide and explained all details in full,also michelle who spent time going over the details of the ajustable bed I may purchase in the future.
Thankyou to both,
Philip Brindley
Great delivery guys!
Craig and Mark were brilliant delivering my furniture with care and consideration making sure it was placed where we wanted and explaining the controls on the riser recliner chair,etc. The whole process from choosing in-store with Lyn's help and the arrival in our home was faultless.
Excellent customer service
Lyn, at the Coventry store, was exceptional. From the moment we walked in she was welcoming, knowledgeable and supportive while we browsed the sofas. Nothing was too much trouble or rushed, even providing tea and coffee with biscuits. The whole experience was a pleasure and would highly recommend a visit to the Coventry store with Lyn. Thank you
Excellent furniture sold and delivered by excellent staff
From entering the shop to enquire about furniture we were greeted by very polite friendly staff who made us feel welcome,They showed us many types of furniture until we selected our suite, It has been delivered earlier than expected by two very polite staff Chris and Terry who assembled the furniture and made sure everything was working correctly and then explained to my wife and I exactly how everything worked,they removed all packaging and left us to enjoy our new furniture which is excellent in every way.
Great service throughout our experience
Great service throughout our experience. Spent time in store to really listen to our needs. Explained everything well, not cheap chairs but worth the money. Good communication throughout. Delivery guys were excellent, were exactly on time and very quick to install.
I was looking for a swivel chair and…
I was looking for a swivel chair and the Stressless from HSL looked just the job and the HSL store was not too far away. Good selection there and the pleasant and helpful sales lady advised me on the various options. I picked the one I wanted and went away happy with my choice. Delivery was made today. I was given a date and range of time the delivery would be made. The delivery driver, Carl, rang me 15 minutes before arrival. Chair delivered successfully and still very happy with my choice.
We would highly recommend HSL Coventry.
Yesterday my husband and I visited HSL Coventry. We had slight difficulty finding their showroom within the shopping complex as it’s tucked away in a hidden corner, but once found everything went well! Nanette was friendly, helpful and very knowledgeable. We were then offered coffee and biscuits whilst our order was processed, paperwork and payment done. We would highly recommend HSL Coventry.
5star all the way great delivery and…
5star all the way great delivery and service from start to finish. We have never had a five star experience until now!! We highly recommend HSL
An excellent visit which helped to inform and lead to an exciting decision. .
The welcome that we received in the Coventry store. We had time to walk around and browse and when we spotted the chair we were interested in we had help, information and guidance. Your staff were very polite and patient, aiding us to compare measurements. We did not feel pressurised in any way and once we were sure what we wanted to do we were guided through the process and able to ask questions or clarification.
Great service
The staff were super helpful when I visited there store at the Warwickshire retail park. Delivery was good to very quick and official. Two delivery guys Edwin and Garry, delivered my sofa with no problem. Very friendly and explain how the recliner part worked and made sure it all worked before they left. Would definitely recommend this company!
Rise and recliner electric chair
The ladies were very helpful and knew exactly what I needed. Nothing was too much trouble.
HSL Delivery Specialists
HSL Delivery Specialists Edwin & Garry delivered on good time. Assembled furniture without any fuss. Explained functions and Guarantee covers succinctly with a happy demeanor.
Excellent service provided
A warm welcome in Coventry
A warm welcome in Coventry, lots of good advice and a happy experience
Very professional
Very professional. Both at the store and during delivery. Furniture is excellent quality.
Sales lady from Coventry branch was…
Sales lady from Coventry branch was lovely very knowledgeable and friendly chairs we bought were top class got delivered within 4 days
Michael from Coventry HSL
Michael at Coventry store is not only showing her professional knowledge about the chair I need but also provide super friendly help.I couldn't believe how nice and professional the shop
Very helpful staff seemed know just…
Very helpful staff seemed know just what we needed. I tried several chairs but chose the first one I sat in.
Our chairs were delivered today by Paul…
Our chairs were delivered today by Paul & John and we received excellent service in every way. Most helpful and efficient.
First Class Service
The entire procedure was smooth and professional. The Sales at the store were really knowledgeable and extremely helpful. Customer Services were really helpful and reassuring. Delivery team who delivered our 2 new chairs were fantastic. They were very helpful, knowledgeable, polite and friendly, a pleasure to do business with.
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