HPL Motors - Oldham Reviews 959

TrustScore 4.5 out of 5

4.4

Manchester Road 396, OL9 7PQ Chadderton, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

During a recent visit to the showroom, my mother and I were warmly greeted by Sirak, a sales advisor. Sirak’s polite, professional demeanour and willingness to assist us throughout our visit were exce... See more

Rated 5 out of 5 stars

This is my fourth car from HPL. Never had a problem and the support, from start to finish, is fantastic. Despite a poor credit record they got me a really good affordable deal, didn’t apply any pre... See more

Rated 5 out of 5 stars

Excellent service we have bought our last 2 cars from the oldham branch and they always go above and beyond to get us on our way in a nice new car.5 stars all around and a special thanks to Karl for t... See more

Rated 4 out of 5 stars

Efficient services, though the warranty period is just 28 days which is fewer compared with other car retailer which can offer at least half year . Ask if dash cam installation can be done yet no... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

At HPL Motors you will always find the biggest and broadest range of used cars that Manchester has to offer. Featuring over 1,000 vehicles from the world’s leading manufacturers, across a diverse variety of models and specifications, our dedicated team are sure to help find the right car for you. As a family business, our ethos is to always put our customers at the forefront of what we do. Renowned for our Honesty Produces Loyalty mantra, our transparency and first class service has earned us a reputation that has transformed our business from a local success story to one of Britain’s leading used car supermarkets. Our dealerships in Preston, Oldham and Atherton cover both sides of the Greater Manchester area and Lancashire, ensuring quick access to our branches from practically anywhere in the North West. To help assure you that every used vehicle on our forecourt is of the highest quality, we carry out a meticulous 128-point inspection on all of our cars to ensure safety and quality - so you can drive with confidence and complete peace of mind. We will accept any car as a part-exchange, and will also buy your car even if you aren’t looking to purchase a vehicle from us. Looking for a used car in Manchester or Lancashire but not sure of your finance options? We pride ourselves on our ability to help all of our customers find the right credit solution for them. Our specialist FCA certified finance team will provide you with a risk-free credit check and work closely with you to help you understand your financial standing.


Contact info

  • Manchester Road 396, OL9 7PQ, Chadderton, England, United Kingdom

  • 0161 620 8773

4.4

Excellent

TrustScore 4.5 out of 5

959 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Sirak’s exceptional customer service

During a recent visit to the showroom, my mother and I were warmly greeted by Sirak, a sales advisor. Sirak’s polite, professional demeanour and willingness to assist us throughout our visit were exceptional. We highly commend Sirak’s exceptional customer service. Thank you for your help and support.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Avoid HPL…

Very poor customer service from HPL Motors Oldham.
I had to make five unnecessary 44-mile round trips due to repeated issues and poor handling of my complaint, causing wasted time, fuel, and inconvenience.
Although they apologised, they refused any compensation or goodwill gesture despite acknowledging the poor service.
Very disappointing aftercare and complaint handling.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Andrew made the whole process nice and easy, I went in not having a clue what I wanted to buy and he was patient and gave me great guidance. Once I'd decided he explained the whole process thoroughly and kept me updated whilst I waited for my car to be ready. Would recommend.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Joe made the whole car-buying process…

Joe made the whole car-buying process really easy and stress-free. Friendly, helpful and never pushy, he took the time to answer all my questions and made sure everything was sorted smoothly. Really happy with the service and love the car. Would definitely recommend Joe if you’re looking for a great experience buying a car!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

10/10

I bought my car from Oldham HPL. Andrew hadfield helped me and nothing was too much trouble! He was great! He could answer any of my questions and was quick on the phone when I was enquiring. I will definitely be returning! Amazing service and absolutely love my new car! Thank you very much Andrew.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

I’m really happy with the service that…

I’m really happy with the service that I received at HPL motors Oldham especially from Nathan and Lewis. I would definitely recommend them when coming to look for a car, they spoke me through everything and helped me out a lot especially when I’d just bought a car from another company with problems. Thank you!!

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

Emrys was really helpful and made the buying process enjoyable and straight forward.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

This is my fourth car from HPL

This is my fourth car from HPL. Never had a problem and the support, from start to finish, is fantastic. Despite a poor credit record they got me a really good affordable deal, didn’t apply any pressure and will definitely return in future.

Special thanks to Emrys. Credit to the Oldham branch.

1 May 2026
Unprompted review

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