During a recent visit to the showroom, my mother and I were warmly greeted by Sirak, a sales advisor. Sirak’s polite, professional demeanour and willingness to assist us throughout our visit were exce... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is my fourth car from HPL. Never had a problem and the support, from start to finish, is fantastic. Despite a poor credit record they got me a really good affordable deal, didn’t apply any pre... See more
Excellent service we have bought our last 2 cars from the oldham branch and they always go above and beyond to get us on our way in a nice new car.5 stars all around and a special thanks to Karl for t... See more
Efficient services, though the warranty period is just 28 days which is fewer compared with other car retailer which can offer at least half year . Ask if dash cam installation can be done yet no... See more
Company details
Written by the company
At HPL Motors you will always find the biggest and broadest range of used cars that Manchester has to offer. Featuring over 1,000 vehicles from the world’s leading manufacturers, across a diverse variety of models and specifications, our dedicated team are sure to help find the right car for you. As a family business, our ethos is to always put our customers at the forefront of what we do. Renowned for our Honesty Produces Loyalty mantra, our transparency and first class service has earned us a reputation that has transformed our business from a local success story to one of Britain’s leading used car supermarkets. Our dealerships in Preston, Oldham and Atherton cover both sides of the Greater Manchester area and Lancashire, ensuring quick access to our branches from practically anywhere in the North West. To help assure you that every used vehicle on our forecourt is of the highest quality, we carry out a meticulous 128-point inspection on all of our cars to ensure safety and quality - so you can drive with confidence and complete peace of mind. We will accept any car as a part-exchange, and will also buy your car even if you aren’t looking to purchase a vehicle from us. Looking for a used car in Manchester or Lancashire but not sure of your finance options? We pride ourselves on our ability to help all of our customers find the right credit solution for them. Our specialist FCA certified finance team will provide you with a risk-free credit check and work closely with you to help you understand your financial standing.
Contact info
Manchester Road 396, OL9 7PQ, Chadderton, England, United Kingdom
- 0161 620 8773
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sirak’s exceptional customer service
During a recent visit to the showroom, my mother and I were warmly greeted by Sirak, a sales advisor. Sirak’s polite, professional demeanour and willingness to assist us throughout our visit were exceptional. We highly commend Sirak’s exceptional customer service. Thank you for your help and support.
Avoid HPL…
Very poor customer service from HPL Motors Oldham.
I had to make five unnecessary 44-mile round trips due to repeated issues and poor handling of my complaint, causing wasted time, fuel, and inconvenience.
Although they apologised, they refused any compensation or goodwill gesture despite acknowledging the poor service.
Very disappointing aftercare and complaint handling.
Good experience from start to finish…
Good experience from start to finish and all sorted very quickly. Emyrs was very helpful and approachable
Great experience throughout with HPL Oldham
Great experience throughout whilst buying with HPL in Oldham. Any questions or concerns we had were addressed promptly. Overall a great service provided by Andy A during the purchase & Kai for the final handover.
Brilliant service and communication…
Brilliant service and communication from the Chaps at HPL
Easy and Professional
Dan made it very easy to buy the car. Kept in regular contact, made sure the car had a new charger, a couple of scratches were rectified and headrest was sorted.
Great Customer Service
Andrew made the whole process nice and easy, I went in not having a clue what I wanted to buy and he was patient and gave me great guidance. Once I'd decided he explained the whole process thoroughly and kept me updated whilst I waited for my car to be ready. Would recommend.
Joe made the whole car-buying process…
Joe made the whole car-buying process really easy and stress-free. Friendly, helpful and never pushy, he took the time to answer all my questions and made sure everything was sorted smoothly. Really happy with the service and love the car. Would definitely recommend Joe if you’re looking for a great experience buying a car!
Andy was great throughout the whole…
Andy was great throughout the whole process, very professional and friendly. He made the whole process easy and stress free.
10/10
I bought my car from Oldham HPL. Andrew hadfield helped me and nothing was too much trouble! He was great! He could answer any of my questions and was quick on the phone when I was enquiring. I will definitely be returning! Amazing service and absolutely love my new car! Thank you very much Andrew.
Sales representative was Andrew was…
Sales representative was Andrew was helpful and could provide all the information we needed. It was a great car buying experience
Excellent service we have bought our…
Excellent service we have bought our last 2 cars from the oldham branch and they always go above and beyond to get us on our way in a nice new car.5 stars all around and a special thanks to Karl for taking the stress out of buying a new car
Excellent customer service by Nathan Richards
Excellent customer service by Nathan Richards. Wasn't pressured. Had the exact car I was looking for.
Andy A was amazing
Andy A was amazing! Such a smooth pressure free process. Really helpful and perfect communication.
Love my new car !
Nathan was very friendly and helpful…
Nathan was very friendly and helpful and made the process really straight forward and enjoyable. Would buy from here again👍
I’m really happy with the service that…
I’m really happy with the service that I received at HPL motors Oldham especially from Nathan and Lewis. I would definitely recommend them when coming to look for a car, they spoke me through everything and helped me out a lot especially when I’d just bought a car from another company with problems. Thank you!!
The service received from start to…
The service received from start to finish has been incredible especially from Nathan. He has kept me informed throughout the process and made it so simple
Really great experience at HPL Oldham
Really great experience at HPL Oldham
Emrys was great, super helpful guy who make purchasing a car really smooth
Car is great, would defo recommend HPL
Good experience
Emrys was really helpful and made the buying process enjoyable and straight forward.
This is my fourth car from HPL
This is my fourth car from HPL. Never had a problem and the support, from start to finish, is fantastic. Despite a poor credit record they got me a really good affordable deal, didn’t apply any pressure and will definitely return in future.
Special thanks to Emrys. Credit to the Oldham branch.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







