Howards Motor Group - Howards Vauxhall Taunton Reviews 

14
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TrustScore 4.5 out of 5

4.4

Bridgwater Road, TA2 8BN Monkton Heathfield, England, GB

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Rated 5 out of 5 stars

Had an issue with my car and Chris the service manager and Shane stepped up and got car into the workshop great service.

Company replied

Rated 5 out of 5 stars

Wanted to purchase a new or nearly new low mileage car with key features - automatic, large boot for 2 sets of golf clubs and electric trolleys, reversing camera, electric assisted car boot (prior... See more

Company replied

Rated 5 out of 5 stars

We have recently bought a car from Howards Used Car Centre, Monkton Heathfield, Taunton, and we had excellent service from start to finish, especially from the sales man we saw there, John Coombes. He... See more

Company replied

Rated 5 out of 5 stars

Recently purchased used car from Monkton Heathfield Taunton. Danielle was very friendly and professional throughout the transaction. Would highly recommend Howard's used car centre. Will happily d... See more

Company replied


Company details

  1. Motor Vehicle Dealer

Written by the company

Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.

About us

Written by the company

Howards Motor Group
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

Contact info

  • Bridgwater Road, TA2 8BN, Monkton Heathfield, England, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(14)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had an issue with my car and Chris the…

Had an issue with my car and Chris the service manager and Shane stepped up and got car into the workshop great service.

2 April 2025
Unprompted review
Howards Motor Group - Howards Vauxhall Taunton logo

Reply from Howards Motor Group - Howards Vauxhall Taunton

Hi Darren, thank you for taking the time to leave this review. We are glad we are able to be of service!

Howards Vauxhall Yeovil

Rated 5 out of 5 stars

I purchased my car nearly two months…

I purchased my car nearly two months ago, I received amazing service from John in the sales team, I then had an issue with the car and the warranty didn’t cover the repairs, I called the dealership who went out of their way again to help me resolve the issues and get the repairs sorted out for me, I wanted to say a huge thankyou and I will definitely be spreading the word

11 October 2024
Unprompted review
Howards Motor Group - Howards Vauxhall Taunton logo

Reply from Howards Motor Group - Howards Vauxhall Taunton

Hello Deb, We're so pleased you have enjoyed your visit with us! Please let us know if there is anything else we can do for you!

Howards Vauxhall Taunton

Rated 5 out of 5 stars

Found the car of my dreams!!!!

Recently purchased used car from Monkton Heathfield Taunton.
Danielle was very friendly and professional throughout the transaction.
Would highly recommend Howard's used car centre.
Will happily deal with them again in the future.
Thank You for the great service 😀

6 September 2024
Unprompted review
Howards Motor Group - Howards Vauxhall Taunton logo

Reply from Howards Motor Group - Howards Vauxhall Taunton

Hi Sally, thank you very much for your kind words and this review! please let us know if there is anything else we can do!

Howards UCC Taunton

Rated 5 out of 5 stars

Vauxhall used car centre, Taunton

We have recently bought a car from Howards Used Car Centre, Monkton Heathfield, Taunton, and we had excellent service from start to finish, especially from the sales man we saw there, John Coombes. He was very friendly, and helpful, and he made us feel like time wasn't an issue, with the whole purchase. He explained everything in every little detail throughout. Really happy with our new car, thank you John, and thank you Vauxhall. From the Thompson family.

16 August 2024
Unprompted review
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Reply from Howards Motor Group - Howards Vauxhall Taunton

Hi Rachel, Thank you very much for your kind words and this review! Please don't hesitate to reach out if there is anything we can do for you!

Howards Vauxhall Taunton

Rated 5 out of 5 stars

The dealer at Howards Citroen Taunton

The salesman Bradley Bailey at Howards Citroen Taunton really is a fantastic salesman went through everything thoroughly and efficiently and kept me updated regularly so I had nothing to worried about ,very smooth purchase and very happy with the car thankyou very much

5 June 2024
Unprompted review
Howards Motor Group - Howards Vauxhall Taunton logo

Reply from Howards Motor Group - Howards Vauxhall Taunton

Hi Kelly, Thank you very much for this review and your kind words! If there is anything else we can help with, please don't hesitate to get in touch!

Howards Citroen Taunton

Rated 5 out of 5 stars

Head and Shoulders Above the Competition

From the get-go this dealership was head and shoulders above the competition. Danielle, our sales executive, piloted us through the process in a thoroughly professional manner, delivering bespoke videos, delivery updates and reassuring advice. From first contact to the delivery of our new car, Howards scores a well-deserved FIVE STARS!

21 March 2024
Unprompted review
Howards Motor Group - Howards Vauxhall Taunton logo

Reply from Howards Motor Group - Howards Vauxhall Taunton

Hi Paul, we're happy you found our staff to be so supportive during your experience here at Howards Vauxhall Taunton. We do hope we can be of assistance again in the future too. Take care!

Rated 5 out of 5 stars

Jack was very helpful and pleasant and…

Jack was very helpful and pleasant and took the time to explain everything to me it was a pleasure to do business with him.The showroom was very clean and well presented.

2 April 2024
Unprompted review
Howards Motor Group - Howards Vauxhall Taunton logo

Reply from Howards Motor Group - Howards Vauxhall Taunton

Hi Robert, thank you for taking the time to let us know about your recent experience with our team, we are so pleased we could help! If there is anything more we can assist with, please don't hesitate to let us know.

Kind regards,
Howards Vauxhall

Rated 5 out of 5 stars

Great service

My Astra needed a MOT & service, easy to check in, all completed on time. I was very pleased with the curtesy lift to take me home, and to pick up and return me to Howards. All in all great service

11 March 2024
Unprompted review
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Reply from Howards Motor Group - Howards Vauxhall Taunton

Hello Richard, thank you for taking the time to leave us a review. We really appreciate your positive feedback! Kind regards, Howards Vauxhall Taunton

Rated 5 out of 5 stars

Annual Service & MOT

I took my Vauxhall Corsa for its annual service & MOT & used Howards Vauxhall for the first time. Very impressed with the service received. From booking the original date to collecting the car after completion, communication was very good and for first time was able to book a courtesy car for the day. Received prompt information concerning MOT everything was done in timely manner. Very pleased.

6 March 2024
Unprompted review
Howards Motor Group - Howards Vauxhall Taunton logo

Reply from Howards Motor Group - Howards Vauxhall Taunton

Hello David, thank you for taking the time to leave us a review. We are delighted to hear of your positive experience with our team! Kind regards, Howards Vauxhall

Rated 5 out of 5 stars

Very professional service

Meeting Jack for the first time was so good as Jack sorted my car so quick for me. My original car was delayed so when my current car packed up he quickly sorted out an alternative car in just over a week. Now my new car is ready for me to drive. I just can’t thank Jack enough for his help. Thank you Jack.

8 March 2024
Unprompted review
Howards Motor Group - Howards Vauxhall Taunton logo

Reply from Howards Motor Group - Howards Vauxhall Taunton

Hello Patrick, thank you for taking the time to leave us a review. We are happy to hear you found our staff to be so supportive during your experience with us! Kind regards, Howards Vauxhall Taunton

Rated 5 out of 5 stars

Required car with large boot for golf clubs

Wanted to purchase a new or nearly new low mileage car with key features - automatic, large boot for 2 sets of golf clubs and electric trolleys, reversing camera, electric assisted car boot (priority in that order) - willing to compromise on some items. Either Diesel, Petrol or hybrid. Price £35K new £22-£27K low mileage (latter preferred). Visited a number of showrooms looking at all available options. The best sales person was Jack Dennehy. The garage was a Vauxhall sales room in Taunton but he found me another car within the Howards group that more closely matched my requirements. He went the extra mile and was brilliant. I purchased the car with no hassle and gave me a good introduction to the vehicle at handover.
Excellent service.

21 February 2024
Unprompted review
Howards Motor Group - Howards Vauxhall Taunton logo

Reply from Howards Motor Group - Howards Vauxhall Taunton

Hello, thank you for taking the time to leave us such a wonderful review. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Howards Vauxhall Taunton!

Rated 1 out of 5 stars

Booked a test drive in a Peugeot 3008…

Booked a test drive in a Peugeot 3008 with Howard’s Taunton for 11.30 couldn’t find them (we are not local) so my wife phoned them and spoke to Charlie the chap who was dealing with us he was helpful enough. We eventually found them and made contact with Charlie, 1 minute in we were told the car had been sold to people on the opposite desk. They had filled in the finance paperwork, we were cash buyers so because they get more money selling finance they sold it to the other people! Absolutely out of order, a crap way to treat customers. Underhanded, no way to treat cash buyers! We have been using our local Howard’s for absolute years for repairs and servicing on our other Peugeots and spent a fortune with them, disgusting behaviour and totally let down and angry.

Update! Never, ever received a follow up call from Howard’s

8 February 2024
Unprompted review
Howards Motor Group - Howards Vauxhall Taunton logo

Reply from Howards Motor Group - Howards Vauxhall Taunton

Hi Darren, thank you for updating your review. I am truly sorry to hear about your experience with our team and that you did not receive a follow up call. We value your feedback and will address these issues with our team, please can you supply me with a contact number so I can ensure a Manager from Howards Vauxhall Taunton contacts you - customercare.manager@howardsgroup.co.uk

Kind regards,
Howards Vauxhall

Rated 5 out of 5 stars

Excellent Customer Service

No hesitation in giving 5 stars. Jack & Shaun were extremely helpful. Jack was brilliant with the paperwork, setting up my new Corsa and explaining, with a video, how everything works. Excellent customer service.

1 February 2024
Unprompted review
Howards Motor Group - Howards Vauxhall Taunton logo

Reply from Howards Motor Group - Howards Vauxhall Taunton

Hello, thank you for your kind words, it is fantastic to hear that our team could help! If there is anything further we can do, please don't hesitate to reach out, we are always happy to help!

Take care,
Howards Vauxhall

Rated 5 out of 5 stars

We are so pleased with our new car

We are so pleased with our new car, Jack was amazing and respectful with lots of knowledge, we would have no hesitation to deal with him again.
Many Thanks Jack

6 January 2024
Unprompted review
Howards Motor Group - Howards Vauxhall Taunton logo

Reply from Howards Motor Group - Howards Vauxhall Taunton

Hello Sue, thank you for taking the time to leave us a review. We are delighted to hear of your positive experience with our team! Kind regards, Howards Vauxhall Taunton

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