How2cxl Reviews 

63
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, helpfulness, and professional yet empathetic approach, making them feel understood and supported. Many people highlight the outstanding customer service, noting that representatives are always available, patient, and provide clear, detailed explanations. The overall service is frequently described as smooth, efficient, and stress-free, with consumers appreciating the dedication to helping them navigate complex situations. Conversely, a small portion of people felt that the company could improve, with one reviewer expressing general dissatisfaction without specifying particular issues.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and professionalism... See more

Service

People report positive experiences with service, often highlighting the ease and smoothness of the process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We called immediately once we realized that we had entered into contract with a non-trustworthy company! Brigitte walked my boyfriend through the recision paperwork step by step! She was truly amazi... See more

Rated 5 out of 5 stars

How2CXL was absolutely awesome! They helped my husband and me tremendously with getting out of our timeshare. The entire process was smooth, professional, and stress-free. A special thank you to Ange... See more

Rated 5 out of 5 stars

Highly recommend Brigitte and Rik to take care of your case! Highly knowledgeable and efficient! I have already recommended them to a friend which has also used them! They informed me of so much infor... See more

Rated 5 out of 5 stars

I can’t say enough good things about Brigitte Fink. Even though we didn’t end up moving forward, she was genuinely one of the kindest and most down-to-earth people I’ve talked to in this whole proces... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

63 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(63)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Trevor was so amazing

Trevor was so amazing. Communication was on point. Trevor walked me though the entire process from start to finish. Thank you for being so professional and Knowledgeable about the process.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

I want to thank Trevor Bryan so much…

I want to thank Trevor Bryan so much for giving me so much insite on how to cancel my timeshare. He was very patient with all of the questions I had. I will be following up with to follow through on canceling my timeshare.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Liza was the absolute best!

Liza was such a great help. I just got a contract with Westgate and she walked me through the steps on how to get out during my recession period. She was so kind and informative and explained the process to me in detail in a way that I could understand! She speaks English and Spanish which I found very helpful.
Thanks to her I will be saving thousands of dollars!! -Jazmin

9 September 2025
Unprompted review
Rated 5 out of 5 stars

These guys are so awesome!!!

These guys are so awesome!!!! Me and my wife have been tied to Blue Green timeshare for 10yrs. We have been going back and forth with them to let us out the contract but they would not let us. Thanks to this company they have help us get rid of time share with no hassle.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Brigitte

My family and I were having anxiety about a timeshare we did not want and then we had a conversation with Brigitte. Brigitte helped us deal with the situation. Thank you Brigitte.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Transparency

I googled this company about 4 days ago, did some research and left message. The same day I get a call from Liza, who explained so many things..she was nice and professional all in the same breath. She then got me on a scheduled call with Chris (wonderful guy) who also seemed str8 up about the company and if they were able to help my husband and I. Last but not least,
Allen (friendly not pushy n down to earth)basically sealed the deal. All 3 representatives show they take their work seriously and are all willing to help get us out of this nightmare and will definitely work with you regarding financing. They're wonderful ❤️

2 August 2025
Unprompted review
Rated 5 out of 5 stars

I am SO grateful to Kyle Marsh and…

I am SO grateful to Kyle Marsh and How2Cxl. He was very knowledgeable and friendly! He really cared. He walked me through getting out of my time share that I regretted purchasing almost immediately and saved me over $20,000!!! He even followed up with me. That's customer service!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Brigitte is AMAZING and so helpful!!

Honestly, I thought my girlfriend and I were completely screwed into paying over $10k for a timeshare that we signed up for and regretted. The company posed as reputable and rushed us to the point of panic, offering a free trip to Hawaii but only for the first couple that signed up. A couple days later, we did some more research and found out the company, based in las vegas, was nothing but a bunch of scammers and liars. All the things they promised us turned out to be false, with a ton of negative reviews online to back it up by people that were in as deep as we were. THEN CAME BRIGITTE with how2cxl. She literally answered and immediately started trying to help. She asked to see the contract we signed and saw that we were still in the rescission period, sent us a template and advised us exactly what to do. We were overwhelmed with the huge document and she narrowed it down exactly what we needed to send, where to send it, how, and what to do next. She is literally the best, very empathetic towards our situation and so so helpful! Never will I fall for for the timeshare bullcrap again, but if anyone else finds themselves in the same boat as us, please please use this company to get out of it!

14 July 2025
Rated 5 out of 5 stars

We called immediately once we realized…

We called immediately once we realized that we had entered into contract with a non-trustworthy company!
Brigitte walked my boyfriend through the recision paperwork step by step! She was truly amazing and eased our worries immediately! We would be out thousands and thousands without her knowledge and help! Thank you Brigitte, you've turned our complete meltdown over this into so much less stress! You're amazing!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

The one to talk to

On the evening of June 26, 2025 I filled out an online request to get information about getting out of a timeshare. In the morning on June 27 I got a call from Kyle Marsh. I explained to him that I had a timeshare in a condo but did not want to sell it at this time. I explained to him that I went to a presentation on Sunday, 29 June and purchased time in a vacation club. I told him I still had time to get out of it. 10 days he sent me some sites so I could look at to get some of the same destinations a lot cheaper without spending a large amount of money to get in. and they are your dues. He gave me verbiage to use and said I should do it today if I wanted to get out of it. By the end of the day on Thursday, I had to cancellation in the mail certified. He even called back to check with me to see how things were going. If I ever decide to sell my timeshare, I will definitely call Kyle 844-692-3779. I would recommend calling him if you have any questions about timeshares. He is very knowledgeable, helpful, thoughtful, and easy to talk to. Definitely an asset does the company he works for. Thank you very much for the assistance. Dan

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Bridget was nice

Bridget was a very nice and amazing woman. She answered all my questions and she gave me extra information to help me with my problem of my cancellation of my tan stamp overall very nice and very bubbly person really enjoyed her time. Definitely such a great help I would definitely recommend her to help other people and to do great things.

27 June 2025
Unprompted review

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