Banner for House of Windows Ltd

House of Windows Ltd Reviews 

619
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently discuss the extremely straightforward ordering process and truly appreciate receiving helpful phone calls alongside timely updates about their expected delivery windows. Many buyers note that the products arrive promptly, look absolutely fantastic, and are meticulously crafted to fit their specific home dimensions and personal requirements perfectly. However, some reviewers were not happy with receiving incorrect sizes, missing parts, or experiencing unexpected manufacturing defects across their delivered units. A few customers also mentioned unprofessional customer service communication and frustratingly long delivery delays when trying to resolve these troublesome order fulfillment issues.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive promptly on the... See more

Product

Reviewers highlight positive aspects of product quality, expressing satisfaction with items that match... See more

Quality

Clients share positive opinions on quality, consistently highlighting that products arrive in great condition... See more

Order

Reviewers mention positive feedback about order processes, highlighting that placing requests is... See more

Service

Consumers find service to be positive, highlighting professional contact, helpful support over the phone, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I searched online found this website and some reviews upset me but I don't still want to try don't know why? Easy to used website to placed order everything straight forward. After placing... See more

Company replied

Rated 5 out of 5 stars

Speedy delivery, great value and the window looks fantastic aswell- I’ve a golden oak veneer front door and I bought a upvc oak look a like window for next to the door in the the porch - I’m very h... See more

Company replied

Rated 5 out of 5 stars

From start to finish had a great experience with House of windows. Clear and easy to use web site, a great range of windows, good value. After ordering I received a phone call to confirm all the detai... See more

Company replied

Rated 5 out of 5 stars

Excellent service from beginning to end. Spoke to a member of staff to clarify measurements as this was my first time ordering windows and they were very helpful. Order was placed and email to conf... See more

Company replied


Company details

  1. Window Supplier
  2. also in
  3. Door Shop
  4. Door Supplier
  5. Home Improvement Store
  6. PVC Windows Supplier

About House of Windows Ltd

Written by the company

House of Windows are proud to supply both the UK Trade and DIY marketplace with industry leading, British manufactured uPVC double glazed windows. Based in the East Midlands and established over a decade ago, we're dedicated to offering an array of frame colours and glazing finishes in both uPVC and aluminium. Every window is bespoke and made to order according to the customers exact requirements. House of Windows prides themselves on their fast lead times and low price promise. In fact, we think we're hard to rival when it comes to purchasing A' rated windows that offer both quality and style at an incredible price point.

Choosing the right windows for your home can add value and street appeal and replacing them with energy efficient, double or triple glazed windows can significantly reduce your heating bills, whilst providing light, warmth and ventilation.

Choosing which style and design you would like, whether considering windows for replacement or a new construction, you'll probably discover that you need different types. We offer a range of casement, flush-fit, tilt and turn and bay windows along with vertical sliding sash windows, perfect for retaining the existing character of a period property. All our uPVC products are maintenance free, not only will they look beautiful for years to come, they only require an occasional ‘wash down’ with soapy water. What could be easier?

And if you like everything to match, we have that covered too! All of our windows are available in a range of colours that exactly match our entrance doors including White, Anthracite Grey, Cream, Chartwell Green, Oak, Black Brown and Agate Grey. You can even have the frames white on the inside and coloured on the outside.

Although we all want our home to look as attractive as possible, we also understand that a home owner’s first priority has to be to make sure the property is as secure as it can be. With this is mind, every window has a multi-chambered uPVC profile with fully welded joints and come fitted with high security multi-point locking as standard.

With a combined 186 years of industry experience under our belt, we pride ourselves on providing exemplary products that exceed customer’s expectations… FAST! House of Windows is the clear choice for trade customers and DIY'ers. We offer:

  • Faster lead times
  • Bespoke, made to measure windows and doors
  • Glazed and unglazed options
  • Competitively priced products
  • In-house design assistance
  • First order guidance and continued support for repeat customers
  • Free delivery*

Why not visit us online for an instant quote: https://www.houseofwindows.co.uk

Or give our friendly, knowledgeable sales team a call today: 01530 515161

* The delivery is free on all orders over £250 to Mainland England, Scotland, Cornwall & Wales.

MADE TO MEASURE WNDOWS & DOORS

Written by the company

FROM THE UK'S MOST TRUSTED SUPPLIER
House of Windows offer an extensive range of made-to-measure windows and doors and are proud to supply both the trade and DIY sector throughout the UK. Trading for over a decade, our reputation precedes us within the DIY double glazing industry, we're known for our fast lead times, commitment to quality, value for money and exemplary customer service. We come highly recommended and offer a substantial supply only window and door range: white uPVC windows / coloured uPVC windows / uPVC sash windows / uPVC flush casement windows / uPVC bay windows / uPVC cottage style windows / tilt and turn windows / uPVC triple glazed windows / uPVC entrance doors / uPVC back doors / uPVC French doors / uPVC sliding patio doors / composite entrance doors / aluminium bifold doors / aluminium sliding patio doors / aluminium French doors / Heritage style external and internal doors / aluminium windows / aluminium roof lanterns / aluminium flat roof lights. Offering you peace of mind, all of our supply only uPVC window and door products are fitted with multipoint locking systems. They're also BFRC rated and approved, fully accredited to meet the appropriate standards and comply with the latest Building Regulations for doors and uPVC windows. Enhanced security features such as laminated glass, shootbolts, hinge protectors and retainers to comply with PAS24 certification are also available upon request. House of Windows glazed uPVC window frames are supplied with double glazed A' rated sealed units as standard. And for added heat assurance all of our uPVC windows are filled with Argon gas. The solar heat gain through double glazed units will ultimately keep you warmer in winter, cooler in summer and help to reduce your energy bills. To further improve the window energy rating and U value, triple glazed uPVC windows are also available for enhanced energy efficiency and noise reduction. House of Windows endorse the lead-free Liniar sculptured profile as standard, (the Liniar chamfered profile is also available upon request). The Liniar profile has some unique qualities, offering slim sightlines to achieve maximum light and uses a patented double-action bubble gasket to ensure a continuous seal right in to the corners. This technology not only weather proof's your double glazed uPVC windows, it also ensures they are completely leak-free, rendering pesky draughts a thing of the past. We believe that we supply one of the best performing uPVC double glazed window profiles on the market. The Liniar window profile is a product that you can trust and more importantly, a product that will enhance your home for many years to come. House of Windows don't believe in smoke screens, we guarantee our first price is our lowest price. Our reputation is built on recommendation! The outstanding quality and workmanship that goes into fabricating every single one of our windows and doors is evident. With fast lead times and DIY uPVC windows prices starting from just £86 inc VAT, you can rest assured assured that you're getting a fabulous deal as well as a fantastic product!

HOUSE OF WINDOWS

PRODUCT GUARANTEE OFFERS PEACE OF MIND

PRODUCT GUARANTEE OFFERS PEACE OF MIND
All uPVC and aluminium profiles, doors slabs and UPVC panels supplied by the company (House of Windows Ltd), carry a comprehensive guarantee. The performance and quality of all uPVC profiles, door slabs* and gaskets are guaranteed for 10 years, sealed units 5 years and hardware and locks 1 year, from the date of delivery allowing for fair wear and tear. * Excludes Oak and Darkwood coloured slabs - 5 year warranty to hand-applied stained colours.

Contact info

Heritage Crittal Style Aluminium Doors

Manufactured right here in the UK for both internal and external use

4.8

Excellent

TrustScore 5 out of 5

619 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(619)

102 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality and service

Instant quote - very competitive price. Easy to order and very quickly followed up with a phone call to explain delivery details. Email as expected with delivery date/time.
Window was good quality and just as ordered/expected

23 June 2026
House of Windows Ltd logo

Reply from House of Windows Ltd

Hi Sarah, thank you so much for the wonderful review! We're delighted to hear that you had such a seamless experience from quote to delivery, and that your new window met all your expectations. Providing competitive pricing alongside quick, reliable service is always our top priority.

We truly appreciate your business and hope you enjoy your new window.

Rated 5 out of 5 stars

Made to measure window

Ordering my window online was made really easy using the website. Customer service is really helpful and efficient when letting me know when my delivery was on its way.
The window is top quality, I would definitely buy from them again
Thanks

16 June 2026
House of Windows Ltd logo

Reply from House of Windows Ltd

Thank you so much for the fantastic review Steve. It's fantastic to hear that ordering through our website was smooth, that our customer service team kept you well-informed, and most importantly that you're loving the top-quality window.

We truly appreciate your support and look forward to working with you again in the future!

Rated 5 out of 5 stars

Overall a simple process

Easily ordered.
Window arrived promptly.
Quality was good, size correct.
Fitted easily with fixing kit.
Would use again.

27 May 2026
House of Windows Ltd logo

Reply from House of Windows Ltd

Thanks so much for taking the time to share your experience Gary.

We're absolutely thrilled to hear that everything went smoothly for you, from the click of the 'order' button to the final fit.

"Fitted easily with fixing kit", we love hearing this. The Fixing Kit is designed to make your life as easy as possible, so it's great to know it did its job perfectly.

Having the correct size, great quality, and a prompt delivery is exactly what we aim for. We would love to help you out with your next project whenever you're ready.

Rated 5 out of 5 stars

Communication from initial call to…

Communication from initial call to delivery, was perfect.
Product delivery was perfect ,on time,helpful driver, the window was handled and set down with great care. Thus one happy bunny who loves her new window.

9 June 2026
House of Windows Ltd logo

Reply from House of Windows Ltd

Thank you so much for the wonderful feedback Gabrielle! 🐰

We are absolutely thrilled to hear that you’re 'one happy bunny' with your brand-new window.

Our team works hard to make sure every step is seamless, from that initial phone call to the moment our driver safely delivers and sets down your order. I will be sure to pass your kind words along to the driver; they will be delighted to know their extra care made such a difference.

Enjoy your lovely new window, and thank you for House of Windows.

Rated 5 out of 5 stars

Amazing value

Great costumer service, easy communication and clarification about my order, fast delivery and amazing value, highly recommended

10 June 2026
House of Windows Ltd logo

Reply from House of Windows Ltd

Thank you so much for the wonderful review! We're delighted to hear that you had a great experience with our customer service team and that your order arrived quickly. Providing amazing value and clear communication is always our top priority.

We truly appreciate your recommendation and look forward to serving you again soon!

Rated 5 out of 5 stars

Easy to place the order

Easy to place the order, made exactly how I wanted it, delivered on time, can't fault the overall service.

4 June 2026
House of Windows Ltd logo

Reply from House of Windows Ltd

Thanks for the wonderful review Colston. We're so pleased to hear that everything from ordering to delivery went perfectly. Knowing we hit the mark for you is the best reward.

Rated 5 out of 5 stars

Perfect service overall

Perfect service overall, good clean product made to measure accurately and delivered to my door in a timely professional manner. Polite and professional contact throughout the process from telephone confirmation of order to delivery driver, if this is the standard of service for my one window order then it is at a level others should look up to. Highly recommend this company for service standards, and I must mention the great price, honestly, unbelievable, keep it up guys I will be back.

4 June 2026
House of Windows Ltd logo

Reply from House of Windows Ltd

Hi Graham, thank you so much for taking the time to leave such a wonderful review!

We believe that every single order, whether it's for one window or a whole house, deserves our absolute best effort, so it’s incredibly rewarding to hear that our team hit the mark for you. We will be sure to pass your kind words along to everyone involved, from our customer service team to our delivery driver.

Thank you for recommending us and for highlighting our pricing. We look forward to welcoming you back for your next project.

Rated 5 out of 5 stars

Great customer service from start to…

Great customer service from start to delivery. Fitted no problems, quality product. Would definitely use again.

1 June 2026
House of Windows Ltd logo

Reply from House of Windows Ltd

Thank you so much for the fantastic feedback Anthony, we're happy to hear that you had a seamless experience from start to finish. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great customer service…

Great customer service confirming dimensions. Thanks.

29 May 2026
House of Windows Ltd logo

Reply from House of Windows Ltd

Hi Kieran, you're very welcome. We always want to make sure everything is absolutely perfect before we begin production.

Thanks again for choosing House of Windows and enjoy your new window!

Rated 5 out of 5 stars

Easy to order what I required

Easy to order what I required. Clear instructions on measurements, types of glass etc. Good communications, kept well informed on delivery time etc. Quality window on delivery. Cannot recommend too highly.

28 May 2026
House of Windows Ltd logo

Reply from House of Windows Ltd

Hi Peter, Thank you so much for the fantastic review! We are so happy to hear that you found the ordering process easy and our measurement guides helpful. Providing clear communication and delivering a high-quality product are top priorities for us, so it’s wonderful to know we hit the mark for you.

Thank you for choosing House of Windows, we truly appreciate your high recommendation. Enjoy your new window!

Rated 5 out of 5 stars

I've purchased windows many times from…

I've purchased windows many times from House of Windows and always found them to be highly professional, quality and delivery punctuality spot on every time. I would highly recommend them.

20 May 2026
House of Windows Ltd logo

Reply from House of Windows Ltd

Thank you so much for the wonderful review! We're delighted to hear that you’ve had such a consistently great experience with House of Windows.

We take great pride in our product quality, professionalism, and being on time, so knowing we’ve hit the mark for you every time means the world to our team. Thank you for your loyalty and for highly recommending us!

Rated 5 out of 5 stars

Very pleased with this company

Very pleased with this company. Efficient, easy, straightforward ordering process. Window arrived within 2-3 weeks, well packed. Quality product. It's now installed. Very happy. Will definitely use again.

28 May 2026
House of Windows Ltd logo

Reply from House of Windows Ltd

Thank you so much for the wonderful review! We're thrilled to hear that the ordering process was smooth and that you're happy with the quality of your new window. Thank you for choosing House of Windows, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Excellent all round

Excellent communication, all the follow up calls were professional and friendly. All options were checked before confirmation so I got exactly what I wanted. The window even arrived early; very good quality and I'm very happy with it. House of Windows have set a very high bar which, sadly, many others fail to reach these days. Highly recommended

15 May 2026
House of Windows Ltd logo

Reply from House of Windows Ltd

Hi Ian, thank you so much for the wonderful review! We're thrilled to hear that you're happy with the quality of your new window and that it arrived early.

Our team takes great pride in delivering professional, thorough service, so knowing we hit the mark for you means the world to us. Thank you for recommending House of Windows, enjoy your new view!

Rated 4 out of 5 stars

Window quality good

Window quality good
Delivery time bit long
Excellent customer service

13 May 2026
House of Windows Ltd logo

Reply from House of Windows Ltd

Hi Adam, thank you so much for your feedback. We're happy to hear that you're happy with the quality of your windows and had an excellent experience with our customer service team.

Regarding the delivery time, because our products are bespoke and custom-crafted to your exact specifications, they do take about 2–3 weeks to manufacture. While it adds a bit to the wait, this meticulous process is what ensures the high quality you noticed!

Thank you again for choosing House of Windows, and please let us know if we can help you with anything else in the future.

Rated 4 out of 5 stars

The windows came in a very reasonable…

The windows came in a very reasonable time and look great to exact size would have given 5 stars if they remembered to send the fitting kit

13 May 2026
House of Windows Ltd logo

Reply from House of Windows Ltd

Hi John, thanks for the great feedback. We're glad you love the look and fit of your new windows.

We're so sorry about the missing fitting pack. We dispatch these separately via Royal Mail, and unfortunately, they very occasionally get held up in the post. We truly appreciate your patience and your business. Enjoy your new windows.

Rated 5 out of 5 stars

Good product

Good product, excellent customer services and delivered on time.
I would recommend this company to anyone requiring new doors or windows.

8 May 2026
House of Windows Ltd logo

Reply from House of Windows Ltd

Thank you for the great feedback! We pride ourselves on excellent service and timely deliveries, so we're delighted to hear we hit the mark for you.

Rated 5 out of 5 stars

James at House of Windows gave us a…

James at House of Windows gave us a great personal service, took the time to understand our needs and worked to make our vision happen.

18 February 2026
House of Windows Ltd logo

Reply from House of Windows Ltd

Thank you so much for the wonderful review! We're pleased to hear that James provided such great personal service and took the time to truly understand your vision. Bringing your ideas to life is exactly what we aim for.

We appreciate your business and hope you love the final result!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look