Whilst the stools that we received were a disappointment (colour looked different online and they looked very cheap for the price we paid), Jenny, the kind customer service lady who I was emailing bac... See more
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Happy Customer …
Could not be happier with my bar stools from House of Isabella. There was a delay with delivery but great communication and updates made it worth the wait. Great quality and exactly as described.
Every thing is perfect and delivery…
Every thing is perfect and delivery arrived on time.
Great Customer Service
Such a great company to deal with
Such a great company to deal with, the furniture we ordered exceeded our expectations. The quality of the product plus, speed of delivery was excellent. Would definitely use again.
The Staff is the Difference
The sales staff, customer service was second to none. There was a mistake in ordering, of which was of my own doing, but the staff went out of their way to assist. I am pleased to highly recommend House of Isabella.
The order was duplicated partly due to…
The order was duplicated partly due to automated reminder and email delay. We tried to cancel the duplication. This was an an extremely frustrating experience communication only by email no phone. We told by email eventually that the duplication could not be stopped.
Sent from Victoria but has to be returned to Western Australia??? No refund only a credit voucher. You just make it all to hard.
Abo
Terrible delivery service
Terrible delivery service
Making really trouble for customer without any comensation as complanation.

Reply from House of Isabella
The tree of life is just a beautiful…
The tree of life is just a beautiful product, I am very happy that I have chosen your company.
Kind regards
Brigitte
A Satisfactory Purchase
I had been looking for a particular product and I fortunately found what suited me on House of Isabelle web site. I was pleased with the price and happy with the product when it arrived. There were problems with the delivery and the product arrived safely with no damage.
So happy with the plant hangers!
So happy with the plant hanger that I’ve bought and they arrived really quickly which was a huge relief! Would definitely recommend and purchase again from the house of Isabella
Clear communication and always…
Clear communication and always responded to my questions.
ordered 3 black garden pots
ordered 3 black garden pots
I received one pot damaged it was not wrapped properly.
Very disappointed
Will not order again

Reply from House of Isabella
Beautiful lamps
Beautiful lamps! Shipped and arrived so quickly. Thank you for the amazing service!
Fantastic
Fantastic. So far we are very happy with our purchase and will continue to look for more items in the future
The service made the difference
The service made the difference. Thank you to Jenny who went above and beyond - outstanding service and I would not hesitate to use HoI again.
Best online experience
I somehow got a faulty item. I contacted the team and their response was immediate. The staff member who assisted me was super friendly and helpful, and the issue was resolved right away. Honestly, one of the best online experiences I’ve had!
Love the bench
Love the bench, it's fab. They were great with communicating when it was delayed, which was no issue for me :)
Quick Delivery
Service? Only the best! Not to mention the product too!!
The team reached out to let us know that their last few bar stools we loved and ordered had been damaged they offered us an immediate refund or store credit. We decided to wait until stock came through which may have been up to 8 weeks. A week later stock arrived and we had our stools a few days after this notice. The stools are stunning, sturdy and came assembled. Shipping was quick considering their sheer size! Customer support team were considerate in informing us every moment there were changes. Absolutely love the product and the service was far superior than any other furniture store we’ve dealt with. Well done everyone! So worth the wait and we’ll buy again if we fall in love with any other products. 🥰
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