HouseofemraReviews 

I placed my order on the 13.10.2025. Didn’t get any response till the 30.11.2025, in which they told me that my order is being prepared. After that I didn’t hear from them for two months, I wrote many mails to which they never cared to answer. I also made a lot of complaints on shopify about the page being a scam and their management of the whole thing. I don’t know if they were “forced” to send the package but on the 30.01.26 I finally received a tracking number from Swiss post and on the 10.02.2026 I received my package on the very end. The product is good and well manufactured but I don’t know if it lives up to paying 120 chf, waiting 4 months and the constant thought of being scammed. In conclusion, I think that the company should really work on their costumer service as much as their AI videos.

Updating my review in two stars i finally got an e-mail that my order has been shipped after two months from the purchase still never got any response from mails i have send most probably is not a scam i will keep you informed.
Older review (one Star)>Scam don't buy on this site i order never got anything they don't answer they. are scammers

I never received my order, been over 2+ months since it was supposed to be sent. They dont respond via email, ive written over 4 emails.....nothing. I cant even send them a DM since they have deactivated that feature on Insta. What a scam.

I gave one Star because I can‘t give Zero.
I placed an order over three months ago and still have not received my item. I contacted the company multiple times, and they completely ignored every message. There has been zero communication, no updates, no tracking information, nothing.
At this point, I honestly don’t know if this is incompetence or simply a lack of respect for customers, but either way it’s unacceptable. Waiting this long without any response is absolutely ridiculous.
I would not recommend ordering from this company to anyone.
Save yourself the frustration — I definitely won’t be buying here again.

Terrible experience, never received my order!!! I wrote many emails and messages in DM but never received answer. Please don’t by anything, you will lost your money.

horrible - never received my package. i sent them messages everywhere multiple times and never got any answer. this is a huge scam

THE BIGGEST SCAM EVER!!

I ordered from House of Emra months ago and still haven’t received my package. I’ve contacted them everywhere – email, Instagram – and got no proper response. They don’t tell you anything about your order. Even when they reply, they gaslight you and never give a concrete answer. You don’t get proper information about your order.
This is a scam. They lie and cheat. This is not a legit site. I just want my money back!!

Never received my package, and don’t respond to emails. There’s a reason they have turned off of limited their comments on their instagram. Scam