While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Worst service ever faulty goods! Collection arrangement no details had to call A.P.C. overnight to find out if collection had been arranged. Seriously stay away. Don’t know if my refund will be done.... See more

Rated 5 out of 5 stars

I ordered the Maverick rug after falling in love with it online, unfortunately when it arrived it was the wrong rug I’d received. Literally two days later the rug was picked up and the correct rug r... See more

Company replied

Rated 5 out of 5 stars

Initially slightly skeptical as i'd not heard of them before, but had a really good experience with Housecosy. Purchased a beautiful TV unit. Great communication and it was delivered within 2 weeks. T... See more

Company replied

Rated 5 out of 5 stars

I’ve had a great experience with the Housecosy team. I ordered a bookshelf in late August but didn’t move into my new house until December. By then, I discovered the bookshelf was defective and requir... See more

Company replied

Company details

  1. Living Room Furniture Store
  2. Furniture Store
  3. Sofa Store

Written by the company

Shop and Save now on Modern & Contemporary Furniture for Living Room, Dining Room, Hallway, Kitchen, and more, Delivered to Your Doorstep


Contact info

4.0

Great

TrustScore 4 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous new rug delivered

Fabulous new rug delivered, beautiful design and quality. Great packaging.

19 April 2021
Unprompted review
housecosy logo

Reply from housecosy

Thank you for taking the time to leave a review, we're super pleased you were happy with your purchase and service!

the housecosy team

Rated 5 out of 5 stars

Really impressed with Homecosy

Really impressed with Housecosy, I just recieved my new rug. Amazing quality & the customer service has been amazing the whole way through. Thank you.

18 April 2021
Unprompted review
housecosy logo

Reply from housecosy

Thank you for taking the time to leave a review, we're super pleased you were happy with your purchase and service!

the housecosy team

Rated 5 out of 5 stars

Speedy delivery

Really happy with our carpet that arrived within 3 days of ordering. Really impressed with the service and rug is beautiful too

16 April 2021
housecosy logo

Reply from housecosy

Thank you for taking the time to leave a review, we're super pleased you were happy with your purchase and service!

the housecosy team

Rated 5 out of 5 stars

Loved my rug

Loved my rug, looked just like the picture on line.
Came quickly and had great communication regarding the delivery process throughout.

15 April 2021
housecosy logo

Reply from housecosy

Thank you for taking the time to leave a review, we're super pleased you were happy with your purchase and service!

the housecosy team

Rated 5 out of 5 stars

Fantastic company

What a fantastic company. I ordered a sofa that was otherwise of great quality and lovely for the price but had a fault in the fabric. Housecosy were so helpful at resolving and arranging a full refund. Would order from them again in a flash.

15 April 2021
Unprompted review
housecosy logo

Reply from housecosy

Thank you for taking the time to leave a review, can't wait to have you back again!

the housecosy team

Rated 5 out of 5 stars

Happy with my order

13 April 2021
housecosy logo

Reply from housecosy

Thank you for taking the time to leave a review, we're super pleased you were happy with your purchase and service!

the housecosy team

Rated 5 out of 5 stars

Excellent service, great product.

Dining table was delivered within 3 weeks. And the table turned out to be beautiful. One of the legs was slightly scratched and it only took me 5 mins on WhatsApp with the housecosy team to order a replacement.

Excellent service, great product.

12 April 2021
Rated 5 out of 5 stars

Lovely rug

Lovely rug ! Very nice colours !

5 April 2021
housecosy logo

Reply from housecosy

Thank you for taking the time to leave a review, we're super pleased you were happy with your purchase and service!

the housecosy team

Rated 5 out of 5 stars

Great rug

Great rug looks perfect in my new living room

5 April 2021
housecosy logo

Reply from housecosy

Thank you for taking the time to leave a review, we're super pleased you were happy with your purchase and service!

the housecosy team

Rated 5 out of 5 stars

Lovely piece of furniture

Lovely piece of furniture to match my TV unit. Great quality and just needed to add the feet.

1 April 2021
housecosy logo

Reply from housecosy

Thank you for taking the time to leave a review, we're super pleased you were happy with your purchase and service!

the housecosy team

Rated 3 out of 5 stars

Lovely rug

Lovely rug. But it is far to small for my home. I am not happy with the fact I have to pay £15 to return the rug! It’s a joke why should I have to pay! Glad I didn’t order a bigger rug as the price goes up a lot more. That’s just a way of making money out of people! So they won’t return!!

17 March 2021
Unprompted review
housecosy logo

Reply from housecosy

Hi Jade- we're sorry you were not happy with the service on this occasion and hope you'll give us another chance in the future.

the housecosy team

Rated 5 out of 5 stars

Great pendant light

Great pendant light, delivered super quickly. Would definitely recommend!

9 March 2021
housecosy logo

Reply from housecosy

Thank you for taking the time to leave a review, we're super pleased you were happy with your purchase and service!

the housecosy team

Rated 5 out of 5 stars

great service!

Free, Prompt delivery! Great communication throughout the process, would definitely recommend!

9 March 2021
housecosy logo

Reply from housecosy

Thank you for taking the time to leave a review, we're super pleased you were happy with your purchase and service!

the housecosy team

Rated 5 out of 5 stars

Five star service for a five star rug ⭐️

I ordered the Maverick rug after falling in love with it online, unfortunately when it arrived it was the wrong rug I’d received. Literally two days later the rug was picked up and the correct rug reshipped which I received promptly and without quibble from the team at housecosy.

Rug arrived and now has pride of place in our lounge, and it’s biggest fan (our German shepherd Lexi) has taken up residence on top of it.

23 February 2021
Unprompted review
housecosy logo

Reply from housecosy

Thank you for taking the time to leave a review, we're super pleased you were happy with your purchase and service!

the housecosy team

Rated 5 out of 5 stars

Great products

Great products, reasonably priced. Helpful customer service.

22 February 2021
housecosy logo

Reply from housecosy

Thank you for taking the time to leave a review, we're super pleased you were happy with your purchase and service!

the housecosy team

Rated 5 out of 5 stars

Cracking sideboard

Beautiful deep blue sideboard. Solid. Well built and pretty easy to put together. Will last forever. Looks great against a white painted wall. Only problem was it seemed a tad battered in the packaging it arrived in, which has meant a bit of scuffing on the side panels. Rather than a big hoo-ha I thought I'd use some blue paint to touch it up. All fine. Thanks house cosy, will definitely buy again.

21 February 2021
housecosy logo

Reply from housecosy

Thank you for taking the time to leave a review, we're super pleased you were happy with your purchase and service!

the housecosy team

Rated 5 out of 5 stars

Excellent quality Amira rug from Housecosy…

Purchased an Amira rug from Housecosy fantastic service, speedy delivery and wow excellent quality.
Definitely recommend this company will be buying more from them

14 February 2021
Unprompted review
housecosy logo

Reply from housecosy

Thank you for taking the time to leave a review, we're super pleased you were happy with your purchase and service!

the housecosy team

Rated 5 out of 5 stars

Beautiful Raymond console table (Mango…

Beautiful Raymond console table (Mango and electric blue) ordered for my daughter’s room. The quality is topnotch and delivery was as stated on website. Thanks @housecosy for another excellent piece of furniture!

13 February 2021
housecosy logo

Reply from housecosy

Thank you for taking the time to leave a review, we're super pleased you were happy with your purchase and service!

the housecosy team

Rated 5 out of 5 stars

I've bought a few things for my new…

I've bought a few things for my new house through this company and I've been very happy with it all. The delivery was straightforward and the items easy to put together and look great! Would definitely buy again or recommend.

13 February 2021
Unprompted review
housecosy logo

Reply from housecosy

Thank you for taking the time to leave a review, we're super pleased you were happy with your purchase and service!

the housecosy team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look