House Clearance Scotland Ltd Reviews 363

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and compassionate approach, especially during difficult times. The service is frequently highlighted as excellent, with many appreciating the efficiency, speed, and thoroughness of the work, including cleaning and tidying after clearance. People also found the pricing to be fair and reasonable. Reviewers often mention the outstanding communication throughout the process, noting that they felt well-informed and supported. The team's respectful handling of belongings and properties, along with their willingness to go above and beyond, left a strong positive impression on many.

What people talk about most

Staff

Customers consistently report overwhelmingly positive experiences with the staff. Reviewers frequently praise... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the staff for their... See more

Price

Users describe positive interactions with price. Many reviewers found the pricing to be very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At extremely short notice I contacted House Clearance Scotland (another company at let me down) hence short notice. Alfred was fantastic viewing the house in Auchterarder within two days of my request... See more

Company replied

Rated 5 out of 5 stars

This company did an excellent job for me today clearing a house in Perth for me very quickly and efficiently. Alfred Cleary was very pleasant to deal with and did exactly what I had asked of him. I... See more

Company replied

Rated 5 out of 5 stars

Operatives turned up as indicated. Two guys were very pleasant and efficient. After clearing goods they hoovered up behind them leaving the rooms tidy. They did exactly as they said. Would strongly re... See more

Company replied


Company details

  1. House Clearance Service

About House Clearance Scotland Ltd

Written by the company

House Clearance Scotland Ltd

A multi-award winning, eco-friendly House Clearance Company specialising in Bereavement House Clearance across Scotland. Our specialist bereavement house clearance service can be tailored to your needs and is delivered with a personal touch, with sympathy, respect and compassion. All your loved one's possessions will be handled and removed with great diligence, graded, reused,upcycled, donated, sent to local charities here and around the world or recycled. We cover the whole of Scotland, including the highlands and islands.

House Clearances Throughout Scotland

We remove all unwanted waste and furniture from your property quickly and efficiently whilst leaving your home clean and tidy.

We have over 20 years of experience in clearing houses of all shapes and sizes, including detached, semi-detached, terraced, cottage, bungalow, and multi-story apartments.

We offer a full house clearance service which involves removing everything including carpets, curtains, cookers, washing machines, and all types of bric-a-brac and furniture. As part of this service, we can also clear your garage and outhouse.

House clearance services:

  • House, Flat or Apartment Clearance
  • Bereavement and Probate Clearance
  • End of Tenancy Clearance for Landlords and Letting Agents
  • Garage Clearance

Commercial Property Clearances

We also clear offices, factories and warehouses. Recycling responsibly, ensuring minimal disruption to your operations. Trust us to handle the job efficiently and effectively, so you can focus on what matters most to your business..

Commercial clearance services:

  • Office Clearance
  • Commercial and Trade Clearance
  • End of Tenancy Clearances
  • Warehouse & Factory Clearance
  • Storage Unit Clearance
  • Probate Clearance

"Zero to landfill" Creating Energy from Waste

As an eco-conscious waste clearance company, you can rest assured that the items collected from your home or office will be responsibly, ethically, and legally reused, repurposed, or recycled at approved facilities. No landfills!

They are then processed through multiple processes to remove and separate the various elements so that they can be recycled and reused in the industry.

We are committed to a landfill-free reputation.

Award-Winning Clearance Company Scotland

The Green Apple Environment Awards recognize, reward, and promote environmental best practice around the world. Waste that cannot be recycled is re-used, given to charities or processed for Waste-to-energy, guaranteeing our commitment to the environment by being an ethical commercial and home clearance company in Scotland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

363 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

House Cleaeance

I recently enquired about organising a house and garage clearance after my beloved Nana passed away, and I cannot recommend Alfred and his team enough.

From initial contact to the actual clearance day itself, the service was carried out with dignity and respect. The team worked tirelessly and they even gave the place a clean once they were done moving everything out of the house. Pictures and a video showing every room was also sent by Alfred which I think is a nice touch.

I will be recommending this company for any friends or family who need similar work done.

11 April 2024
Unprompted review
House Clearance Scotland Ltd logo

Reply from House Clearance Scotland Ltd

Good Afternoon Tony,

Myself, Alfred and our team at House Clearance Scotland would like to thank you for your very kind review.

We thrive in making the work we carry out as compassionate and personalised for our clients needs as possible given the delicate circumstances and it is always nice to hear this is recognised.

Best Wishes.
Christine
Executive Assistant @ House Clearances Scotland Ltd

Rated 5 out of 5 stars

Very efficient and considerate service

Very efficient and considerate service. Alfred and his team did a great job with the clearance of the house and garden shed, also hoovered the whole place leaving very little cleaning up to be done. Would recommend to anyone having to clear a loved one's house no matter the circumstances.

9 April 2024
Unprompted review
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Reply from House Clearance Scotland Ltd

Good Evening Moyra,

Thank you very much for your 5 star review and kind words.

Here at House Clearance Scotland Ltd we take pride in the professionalism and great passion in the work we undertake.

May we take this time to thank you for recognising our teams efficiency.

Best Wishes.
Christine
Executive Assistant @ House Clearances Scotland Ltd

Rated 5 out of 5 stars

Great company, thoughtful service and easy to deal with

Great company, Alfred and his team were great, right from the first contact when I asked for a quote to clear my late Mum & Dads house.

It’s not a nice thing to have to do in clearing out the family home, however Alfred made it all go smoothly with thoughtful service and taking the time to understand my specific situation.

We quickly agreed a date for the clearance, I was kept up to date in the run up to my booked date, and on the morning of my clearance as well.

The team worked really hard in clearing the property quickly but with respect and cleaned up afterwards as well.

Wouldn’t hesitate to recommend this company, very thoughtful service with a personal touch which is really important at a difficult time when dealing with a bereavement house clearance.

8 April 2024
Unprompted review
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Reply from House Clearance Scotland Ltd

Good Evening,

Thank you very much for your kind review.

Our team always go above and beyond and have dignity and respect for all our clients.

And we are happy they have once again shown this on your clearance.

Wishing you all the very best for the future.

Best Wishes,
Christine
Executive Assistant @ House Clearance Scotland Ltd

Rated 5 out of 5 stars

Albert and his team were exceptional…

Albert and his team were exceptional and went beyond to help us at a very difficult time. So efficient, helpful and kind. Would throughly recommend.

27 March 2024
Unprompted review
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Reply from House Clearance Scotland Ltd

Good Evening Neil,

May we thank your lovely 5 star review.

Alfred and the team always try to make the work they do as helpful as possible and we are happy to hear that you had a nice experience with us.

Best Wishes.
Christine
Client care advisor @ House Clearances Scotland Ltd

Rated 5 out of 5 stars

Excellent Service

Can’t recommend this company enough. Alfred was first class to deal with and his team worked tirelessly. A nice touch was contacting us to say they had come across old family photos that we might want to keep. Great service and much appreciated

29 March 2024
Unprompted review
House Clearance Scotland Ltd logo

Reply from House Clearance Scotland Ltd

Good Evening Barry,

Alfred and our team at House Clearance Scotland would like to thank you for your 5 star review.
We thrive in the professionalism of our team so thank you for the recognition of this and we are glad we managed to return the family photos.

Best Wishes.
Christine
Client care advisor @ House Clearances Scotland Ltd

Rated 5 out of 5 stars

Excellent service

From our initial contact with Alfred, right through to the day of clearance, Alfred was professional, efficient & kind.
He explained in advance how everything would work on the day of the house clearance and also made contact the day before, just to confirm timings etc. Ours was a house clearance following a family bereavement. Alfred & his team were sensitive to our circumstances which helped the process.
On the day of clearance, the team were excellent. Prompt arrival, exceptionally efficient service and all done in a very reasonable time scale.
We wouldn't hesitate to recommend Alfred and his team.

4 March 2024
Unprompted review
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Reply from House Clearance Scotland Ltd

Good Evening Vicki,

Thank you for your 5 star review.

Alfred and the team work to a very high standard and the sensitivity of the circumstances are our priority while undertaking the work.
Thank you for recognising our team's effort and efficient service, this means a lot to us.

May we take this to thank you again for choosing to use House Clearance Scotland Ltd.

Best Wishes,
Christine
Executive Assistant @ House Clearance Scotland Ltd

Rated 5 out of 5 stars

House Clearance Scotland provided an…

House Clearance Scotland provided an excellent and highly professional service from initial discussion of the job to the final sweep up leaving a spotless site. Communication throughout was quick and on point, and the team who cleared the house were polite and efficient. Highly recommend.

1 March 2024
Unprompted review
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Reply from House Clearance Scotland Ltd

Good Evening Edward,

Thank you for your 5 star review.

Alfred and his team work to an incredibly high standard and we take pride in making sure all our work is with care and empathy.

May we take this to thank you again for choosing to use House Clearance Scotland Ltd.

Best Wishes,
Christine
Executive Assistant @ House Clearance Scotland Ltd

Rated 5 out of 5 stars

Alfred got back to me quickly and a…

Alfred got back to me quickly and a suitable date was agreed. The guys called in advance and were friendly and professional - they even came across items I may have wanted to keep from my mums flat when they were doing the clearance. Alfred called me to check everything was going well. The guys even offered to hoover when they were finished! Professional and hassle free service.

20 February 2024
Unprompted review
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Reply from House Clearance Scotland Ltd

Good Morning Josh,

Thank you very much for your 5 star review.

Here at House Clearance Scotland Ltd we thrive in being efficient and compassionate and I am pleased our team managed to do this for you.

Best Wishes,
Christine
Executive Assistant @ House Clearances Scotland Ltd

Rated 5 out of 5 stars

Alfred and House Clearance Scotland…

Alfred and House Clearance Scotland were absolutely brilliant when I had to clear my mother’s flat.
The guys that did the move were lovely. They were careful and considerate and nothing was too much trouble. On completion Alfred phoned and checked that everything was to my satisfaction, which I thought was a thoughtful thing to do.
I would certainly recommend this company to anyone who needs to clear a loved one’s home.

20 February 2024
Unprompted review
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Reply from House Clearance Scotland Ltd

Good Evening,

Thank you very much for your 5 star review and your kind words.

Here at House Clearance Scotland Ltd we take pride in the professionalism and great passion in the work we undertake and I am glad that was appreciated by yourself.

Best Wishes,
Christine
Executive Assistant @ House Clearance Scotland Ltd

Rated 5 out of 5 stars

Can't give a high enough review

Can't give a high enough review, outstanding from start to finish.

Alfred was utterly professional and thoroughly reassuring throughout, providing regular updates.

The team were brilliant and went above and beyond clearing several decades of accumulates belongings.

Their quote was more than fair and it was great knowing others will benefit from what was reclaimed.

16 February 2024
Unprompted review
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Reply from House Clearance Scotland Ltd

Good afternoon,

Thank you very much for your kind review Douglas.

Our team always go above and beyond and have dignity and respect for all our clients.

And we are happy they have once again shown this on your clearance.

Wishing you all the very best for the future.

Best Wishes,
Christine
Executive Assistant @ House Clearance Scotland Ltd

Rated 5 out of 5 stars

JOB WELL DONE

Alfred responded quickly to my request for an estimate to clear my late sister’s property. He met with us at the property on Wednesday 7th February. He was very friendly, polite and respectful of our situation and took on board all our requirements.

He detailed everything that would be entailed. A date was agreed for the clearance to take place the following Friday 9th February.

Alfred kept us updated online on the day (as we live some distance from the property and couldn’t attend).
The clearance team arrived at 7am and within just over 5hrs everything had been cleared and all the rooms left clean and tidy. Alfred sent pictures of each room cleared and also the shed.

We are very pleased with the service provided and have no hesitation in recommending this company.

Rita & Gordon Ingram

9 February 2024
Unprompted review
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Reply from House Clearance Scotland Ltd

Good Morning Rita & Gordon,

Thank you very much for your 5 star review and your kind words.
Alfred and the team work extremely hard to satisfy the needs of our clients and they take pride in the work they carry out.
We Thank you again for your using our services and lovely words.

Best Wishes.
Christine
Operations Manager @ House Clearances Scotland Ltd

Rated 5 out of 5 stars

Professional and efficient service

Professional and efficient service, would highly recommend. They kept me updated each day with photos as they were clearing my parents house. It’s an emotional thing to do clearing your parents belongings and they were thoughtful and careful while clearing, keeping anything of a personal nature and bringing to my attention. A big THANK YOU.

1 February 2024
Unprompted review
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Reply from House Clearance Scotland Ltd

Good Morning Elaine,

Thank you very much for your 5 star review and your kind words.
Here at House Clearance Scotland Ltd we take pride in the professionalism and great passion in the work we undertake and I am glad that was appreciated by yourself.

Best Wishes.
Christine
Executive Assistant @ House Clearances Scotland Ltd

Rated 5 out of 5 stars

Very good

The company arrived on time on the specified day and cleared my Mum's house professionally and with great care. They cleaned afterwards and left everything spotless.
Alfred Cleary is a lovely man and treated us with respect and sympathy and updated us as to the progress throughout the day.
A thoroughly satisfactory experience on a sad day.

29 January 2024
Unprompted review
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Reply from House Clearance Scotland Ltd

Good Morning Betty,

Alfred and our team would like to thank you for your very kind review.
Here at House Clearance Scotland Ltd we take pride in the professionalism and great passion in the work we undertake and I am glad that was appreciated by yourself.

Best Wishes.
Christine
Executive Assistant @ House Clearances Scotland Ltd

Rated 5 out of 5 stars

Excellent service

Easy to book, friendly and efficient service. Would definitely recommend.

23 January 2024
Unprompted review
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Reply from House Clearance Scotland Ltd

Good Afternoon Miss Grant,

Thank you very much for your 5 star review and your kind words.
Alfred and the team thank you for your praise on the work they undertook.

Best Wishes.
Christine Executive Assistant @ House Clearances Scotland Ltd

Rated 5 out of 5 stars

A company who will go above and beyond

Alfred and his team (Gary, Dan and Damian) really delivered an amazing service clearing my late father's property. Not only did they carefully sort and remove my dad's *many* belongings that I simply couldn't re-home, but they also lifted carpets and cleaned the property ready for return to the council. The amazing service started when Alfred gave me a lift from my own home to the property 30 mins away so that he could view in person, and continued with regular WhatsApp updates and photos of the work in progress, giving me peace of mind that all was in safe hands. While I'd retrieved some sentimental items, the team were careful to leave photographs and other useful items that I'd overlooked, and also took great care to ensure the property was left secure and in good order for the council. Would thoroughly recommend!

8 December 2023
Unprompted review
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Reply from House Clearance Scotland Ltd

Good Afternoon Nicola,

Thank you very much for your 5 star review and your kind words.
Alfred and the team work extremely hard to satisfy the needs of our clients and they take pride in the work they carry out.
We thank you for using our service.

Best Wishes.
Christine Executive Assistant @ House Clearances Scotland

Rated 5 out of 5 stars

Quick House Clearance for Refurb

Quick House Clearance for Refurb

Great responsiveness and turnaround time. Quick, efficient & transparent ( photo & video updates). Alfred did exactly what he said he would do and turned up, called and messaged when he said he would. The important part is that nothing goes to landfill and that local charities benefit. Friendly & professional. Thank you to everyone involved.

8 January 2024
Unprompted review
House Clearance Scotland Ltd logo

Reply from House Clearance Scotland Ltd

Good Afternoon Colette,

Myself, Alfred and and the team would like to thank you for your 5 star review and your kind words.
Alfred and the team work extremely hard to satisfy the needs of our clients and they take pride in the work they carry out.
Thank you for using our service.

Best Wishes.
Christine
Executive Assistant @ House Clearances Scotland Ltd

Rated 5 out of 5 stars

Friendly and professional service

Friendly and professional service. The team was able to help on short notice over the holiday period and were very transparent about how they recycle, reuse and dispose of the items they collected.
Easy payment via card on the day of collection and the invoice followed a few days later.

29 December 2023
Unprompted review
House Clearance Scotland Ltd logo

Reply from House Clearance Scotland Ltd

Good Morning Lisa,

Alfred and our team at House Clearance Scotland would like to thank you for your kind review.
We are always here if you ever need our services in the future.

Best Wishes.
Christine
Client care advisor @ House Clearances Scotland Ltd

Rated 5 out of 5 stars

Efficient, compassionate & professional

When needed a house clearance of my late mother's flat Alfred and his team really provided a 5 star service. They made a difficult time a good bit easier as they cleared out everything as requested, even taking up carpets and left the flat looking spotless. I would have no hesitation recommending this company or using them again should we need them. Also. I like that items are distributed to different charities and not just sent to landfill. Catherine.

8 January 2024
Unprompted review
House Clearance Scotland Ltd logo

Reply from House Clearance Scotland Ltd

Good Morning Kate,

Alfred and our team would like to thank you for your very kind review.
Here at House Clearance Scotland Ltd we take pride in the professionalism and great passion in the work we undertake and I am glad that was appreciated by yourself.

Best Wishes.
Christine
Executive Assistant @ House Clearances Scotland Ltd

Rated 5 out of 5 stars

A prompt and efficient service

15 December 2023
Unprompted review
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Reply from House Clearance Scotland Ltd

Good Morning Bert,

Thank you very much for your 5 star review and your kind words.
It was a pleasure working with yourself and Alfred and the team thank you for your praise on the work they undertook.

Best Wishes.
Christine
Executive Assistant @ House Clearances Scotland Ltd

Rated 5 out of 5 stars

Clearance prior to house sale

I didn’t know where to start with my aunt’s house clearance, but a work colleague recommended this firm to me and the clearance process went very quickly and smoothly with the house being perfectly cleaned and presented within a few weeks of my initial enquiry. Not just the house, but a thorough job on the garden and garage clearance as well. This will give my aunt a very good chance of getting a good sale on her house in the new year.

I highly recommend Alfred and his hard working team and would use them again.

17 December 2023
Unprompted review
House Clearance Scotland Ltd logo

Reply from House Clearance Scotland Ltd

Good Morning Victor,

Myself, Alfred and our team at House Clearance Scotland would like to thank you for your very kind review.
We thrive in the professionalism of our team and we are happy this is being noticed.
It was a pleasure working along side you and we are pleased to hear that you were happy with the work undertaking by our team for your aunt.

Best Wishes.
Christine
Executive Assistant @ House Clearances Scotland Ltd

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