House Clearance Scotland Ltd Reviews 363

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and compassionate approach, especially during difficult times. The service is frequently highlighted as excellent, with many appreciating the efficiency, speed, and thoroughness of the work, including cleaning and tidying after clearance. People also found the pricing to be fair and reasonable. Reviewers often mention the outstanding communication throughout the process, noting that they felt well-informed and supported. The team's respectful handling of belongings and properties, along with their willingness to go above and beyond, left a strong positive impression on many.

What people talk about most

Staff

Customers consistently report overwhelmingly positive experiences with the staff. Reviewers frequently praise... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the staff for their... See more

Price

Users describe positive interactions with price. Many reviewers found the pricing to be very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At extremely short notice I contacted House Clearance Scotland (another company at let me down) hence short notice. Alfred was fantastic viewing the house in Auchterarder within two days of my request... See more

Company replied

Rated 5 out of 5 stars

This company did an excellent job for me today clearing a house in Perth for me very quickly and efficiently. Alfred Cleary was very pleasant to deal with and did exactly what I had asked of him. I... See more

Company replied

Rated 5 out of 5 stars

Operatives turned up as indicated. Two guys were very pleasant and efficient. After clearing goods they hoovered up behind them leaving the rooms tidy. They did exactly as they said. Would strongly re... See more

Company replied


Company details

  1. House Clearance Service

About House Clearance Scotland Ltd

Written by the company

House Clearance Scotland Ltd

A multi-award winning, eco-friendly House Clearance Company specialising in Bereavement House Clearance across Scotland. Our specialist bereavement house clearance service can be tailored to your needs and is delivered with a personal touch, with sympathy, respect and compassion. All your loved one's possessions will be handled and removed with great diligence, graded, reused,upcycled, donated, sent to local charities here and around the world or recycled. We cover the whole of Scotland, including the highlands and islands.

House Clearances Throughout Scotland

We remove all unwanted waste and furniture from your property quickly and efficiently whilst leaving your home clean and tidy.

We have over 20 years of experience in clearing houses of all shapes and sizes, including detached, semi-detached, terraced, cottage, bungalow, and multi-story apartments.

We offer a full house clearance service which involves removing everything including carpets, curtains, cookers, washing machines, and all types of bric-a-brac and furniture. As part of this service, we can also clear your garage and outhouse.

House clearance services:

  • House, Flat or Apartment Clearance
  • Bereavement and Probate Clearance
  • End of Tenancy Clearance for Landlords and Letting Agents
  • Garage Clearance

Commercial Property Clearances

We also clear offices, factories and warehouses. Recycling responsibly, ensuring minimal disruption to your operations. Trust us to handle the job efficiently and effectively, so you can focus on what matters most to your business..

Commercial clearance services:

  • Office Clearance
  • Commercial and Trade Clearance
  • End of Tenancy Clearances
  • Warehouse & Factory Clearance
  • Storage Unit Clearance
  • Probate Clearance

"Zero to landfill" Creating Energy from Waste

As an eco-conscious waste clearance company, you can rest assured that the items collected from your home or office will be responsibly, ethically, and legally reused, repurposed, or recycled at approved facilities. No landfills!

They are then processed through multiple processes to remove and separate the various elements so that they can be recycled and reused in the industry.

We are committed to a landfill-free reputation.

Award-Winning Clearance Company Scotland

The Green Apple Environment Awards recognize, reward, and promote environmental best practice around the world. Waste that cannot be recycled is re-used, given to charities or processed for Waste-to-energy, guaranteeing our commitment to the environment by being an ethical commercial and home clearance company in Scotland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

363 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent

Alfred and his team were prompt, courteous and very thorough. They very efficiently removed items to clear the property. Alfred drafted in an extra man, meaning the job was completed ahead of his original estimate, and they cleaned up after wards, vacuuming etc, and wiping down window sills, and dusting bannisters, which was all beyond my expectation but saved me a task in making the property presentable. I would heartily recommend the service. I'd recommend clearly establishing and agreeing any items to be retained beforehand simply because they're such impressively swift and thorough workers, but the whole team was approachable and amenable to this. I just designated one cupboard and a couple of rooms where I put anything to be kept and that worked very well for both of us.

7 March 2023
Unprompted review
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Reply from House Clearance Scotland Ltd

Good morning Gordon

Thank you for leaving a top class review, with impressive detail of your journey.

Alfred always goes above and beyond for every service, ensuring proficiency and professionalism is at the top of his teams priority list.

All the very best to you in the future -

Brogan
Executive Assistant @ House Clearance Scotland Ltd.

Rated 5 out of 5 stars

Highly recommend I contacted Alfred after we had been…

I contacted Alfred after we had been let down at the last minute by another company when clearing out my mother in law’s flat.
Alfred immediately said he would take care of everything and he certainly did.
He visited the flat the same day and was able to arrange a very quick clearance date.
On the day he kept us informed throughout the whole process.
His team also did an excellent cleaning job.
Thank you Alfred for a very professional job which was carried out with care and thoughtfulness.
Highly recommend

6 March 2023
Unprompted review
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Reply from House Clearance Scotland Ltd

Good morning Barbara

We appreciate the time and thought that has went into your review, and are glad we could aid after you had been let down.

Alfred and his team work to an incredibly high standard and client satisfaction is at the heart of everything they do, which we are pleased has shone through during your clearance.

With caring thoughts -

Brogan
Executive Assistant @ House Clearance Scotland Ltd.

Rated 5 out of 5 stars

Alfred did exactly what he said he…

Alfred did exactly what he said he would. Turned up at the agreed time and cleared the property quickly and efficiently. Would recommend.

2 March 2023
Unprompted review
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Reply from House Clearance Scotland Ltd

Good morning Grant

We appreciate you taking the time to leave a 5-Star review! Alfred and his team always ensure speed and efficiency are at the forefront of every task, we're glad this has been apparent for your clearance.

Wishing you all the best for the future-

Brogan
Executive Assistant @ House Clearance Scotland Ltd.

Rated 5 out of 5 stars

Finally someone who does what they say they will do!!

First review I've done in years I was so impressed with this service!! We used House Clearance Scotland for their house clearing service for our flat in Edinburgh. Alfred was excellent to deal with, was very prompt in his communication, he and his team delivered the service exactly as he said they would at the agreed time and kept us informed every step of the way. If I could give them 10 Stars I would. Yes, this is a real review from a real customer, I had not had any previous dealings with this business and have nothing to gain from this review aside from giving them an honest review that they deserve. Keep up the good work!

11 January 2023
Unprompted review
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Reply from House Clearance Scotland Ltd

Good morning Brendan

Thank you for taking the time to write such an informative and enthusiastic review, Alfred and our team are incredibly grateful for your feedback!

We strive for punctuality and professionalism whilst providing the highest standard of services, which we are pleased could shine through so strongly in your clearance.

Wishing you all the best for the future-

Brogan
Executive Assistant @ Clearance Scotland Ltd.

Rated 5 out of 5 stars

PROMPT AND FRIENDLY ATTENTION TO DETAIL…

PROMPT AND FRIENDLY ATTENTION TO DETAIL UNDERSTANDING TO THE CIRCUMSTANCES {MUM HAD DIED } THE TEAM LEFT PROPERTY VERY CLEAN

31 January 2023
Unprompted review
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Reply from House Clearance Scotland Ltd

Good morning Mr Cleeton

We appreciate you taking the time to leave us a stellar review, and allowing us to aid at this demanding time.

Alfred has a natural affinity to people, which shines through greatly when working in sensitive situations. There is no other man for the job!

We are sending you all the best for the future -

Brogan
Executive Assistant @ House Clearance Scotland Ltd.

Rated 5 out of 5 stars

A Team!

What can I say! Amazing !! Alfie from the start put me at ease. He was totally understanding off my situation. He explained the whole procedure ,with his Team. They totally lived up to what I was hoping for. Day 1,at the time he said ,Him and the Team were there. I was shown video and pictures as the day progressed. The Guys treated my Mothers belongings with total respect . Putting a few things aside I needed to Keep. His team even found a Key I had been looking, for, for over a year. I can totally recommend this Company. Very Professional .The guys even Hoovered the whole House upon leaving, Class act! Thanks Alfie and the whole Team. EPIC!! A .Grant

25 January 2023
Unprompted review
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Reply from House Clearance Scotland Ltd

Good morning Alan

I have fed your detailed and commendative review back to Alfred and our team, it was incredibly appreciated.

Taking a professional and punctual approach to every task is at the core of our company, I'm glad this could shine through in your clearance.

Sending you best wishes for the future -

Brogan
Executive Assistant @ House Clearance Scotland Ltd.

Rated 5 out of 5 stars

This company has been a pleasure to…

This company has been a pleasure to deal with from start to finish. They have been very professional , polite, respectful and kept me informed of progress during the two day clearance period. I have no hesitation whatsoever in recommending them

11 January 2023
Unprompted review
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Reply from House Clearance Scotland Ltd

Good morning

Thank you for taking the time to leave us a honest and detailed review! Alfred and our team will be humbled that they could provide you with a proficient, and professional service.

If ever you may need us again, please do not hesitate to get in contact.

Wishing you all the best in the future -

Brogan
Executive Assistant @ House Clearance Scotland Ltd.

Rated 5 out of 5 stars

A professional job well done

Very easy to deal with and kept us updated before, during (live videos) and after by checking that we were happy.

There was no mess in the flat or the communal areas and one of the neighbours remarked that they had been pleased with the lack of disturbance and the care taken.

3 January 2023
Unprompted review
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Reply from House Clearance Scotland Ltd

Good morning Susan

It's great to hear about the exceptional service you have received. Alfred and our team aim for precision and professionalism in every task, ensuring both client and their possessions are well looked after.

Thank you for taking the time to leave us a top class review!

Brogan
Executive Assistant @ House Clearance Scotland Ltd.

Rated 5 out of 5 stars

A great job, very well done

When Alfred and his team took on the task of clearing my sister's flat in Edinburgh, it was a huge job. The access to the flat could not have been more difficult but the team overcame all these obstacles. As we were at a distance from the property we were kept informed with daily texts, photos and videos. It was a huge relief to see the flat being cleared day by day. Alfred and his team did an exceptional job and we can't thank them enough for their sensitivity at such a difficult time for us.

5 November 2022
Unprompted review
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Reply from House Clearance Scotland Ltd

Good morning Rona

It's incredibly appreciated that you have taken the time to leave us such a kind, and comprehensive review.

This was one of the biggest jobs our team has undertaken, in which they are glad their scrupulous approach to every task has shone through.

Thank you for allowing us to take some of the stress away, we wish you and your family a Merry Christmas -

Brogan
Executive Assistant @ House Clearance Scotland Ltd.

Rated 5 out of 5 stars

House Clearance Scotland Ltd

Alfred and his young assistant were great. Arrived at the agreed time and efficiently cleared heavy furniture without hassle. I'll definitely use them again should the need arise.

18 December 2022
Unprompted review
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Reply from House Clearance Scotland Ltd

Good morning Mr Walls

Thank you for taking the time to leave an outstanding review.

Although getting on a bit now, Alfred always keeps a hands on approach. He and our team strive to ensure every task is completed promptly, with the utmost care and precision.

It was a pleasure to do business with you, Merry Christmas -

Brogan
Executive Assistant @ House Clearance Scotland Ltd.

Rated 5 out of 5 stars

Highly recommend

I was a bit overwhelmed with clearing my Aunts house as her 2 bed bungalow was overrun with stuff! Alfred came to visit the house and went through what he could do in detail and put my mind at ease. He and his team were able to schedule the clearance within days. He kept me up to date with every step of the process and provided daily photos and videos on progress. I can’t thank Alfred and his team enough for not only clearing the house but cleaning it too! They are amazingly efficient and would highly recommend them. They take the strain out of what can be an emotional and daunting time. It was good value for money and a pleasure doing business with them.

12 December 2022
Unprompted review
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Reply from House Clearance Scotland Ltd

Good morning Aileen

We appreciate you taking the time to leave us such an exceptional and detailed review, and thank you for allowing our team to take some of your stress away.

Our team's top goal is to provide a compassionate and conscientious service, which we are glad you have received.

Wishing you a Merry Christmas and all the best in the future -

Brogan
Executive Assistant @ House Clearance Scotland Ltd.

Rated 5 out of 5 stars

Efficient

Quick, efficient service. Open dialogue and lines of communication. Would definitely recommend. Best way to work through several decades of belongings.

17 November 2022
Unprompted review
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Reply from House Clearance Scotland Ltd

Good evening

Thank you for taking the time to leave a top class review. Alfred and our team work hard to ensure a quick and efficient service, whilst taking the utmost care of every item.

We appreciate you letting us take some of the stress away -

Brogan
Executive Assistant @ House Clearance Scotland Ltd.

Rated 5 out of 5 stars

House clearance - 02/11/22 - 25/11/22.Alfred proved dependable and…

Alfred proved dependable and professional, arriving at appointed times for F2F meetings.
He and his team kept me in the loop during the different phases of my house clearance.
He has been most obliging and will remain involved until my house has sold.

15 November 2022
Unprompted review
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Reply from House Clearance Scotland Ltd

Good evening

Thank you for taking the time to leave us a 5 star review. We are proud to be a professional and dependable organisation who put the utmost effort into every task.

Alfred and our team appreciate your positive feedback, and hope to keep up the top class service through to the end -

Brogan
Executive Assistant @ House Clearance Scotland Ltd.

Rated 5 out of 5 stars

First class

First class. Good communication before the clearance. Turned up when they said they would and team set about the job quickly. Managed to move some awkward pieces of furniture without any fuss. Alfred obviously knows his business. Easy payment by bank transfer when job complete. Overall, highly recommended.

31 October 2022
Unprompted review
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Reply from House Clearance Scotland Ltd

Good morning Anne

Thank you for leaving us an outstanding review, Alfred and our team greatly appreciate the positive feedback.

Wishing you all the best in the future -

Brogan
Executive Assistant @ House Clearance Scotland Ltd.

Rated 5 out of 5 stars

Very professional and great job

Alfred and his team did a brilliant job at sorting out my Dads house. Wish I’d known sooner that this sort of service was available as it definitely eased a stressful situation and although you are paying for the service, it was worth it for a very professional job. In terms of price scale, I suppose the easiest way to put it was that it cost more than we’d hoped and less than we’d feared. They cleared the house for us in two stages. First of all was a clean and tidy up, emptying cupboards and rearranging furniture ready for estate agents to photograph and the second part has been totally clearing the house. They kept us informed throughout even emailing me photos of the cleaning and tidying as I don’t live nearby. A very good, professional job all round.

14 October 2022
Unprompted review
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Reply from House Clearance Scotland Ltd

Good morning Lorna

Thank you for taking the time to leave us a first-class and thorough review. Alfred and our team make it their top priority to ensure every task is completed with precision and professionalism, which we are glad they were able to deliver for you.

We appreciate you allowing us to take some of your stress away, and wish you all the best for the future -

Brogan
Executive Assistant, House Clearance Scotland Ltd.

Rated 5 out of 5 stars

Alfred and his team were very…

Alfred and his team were very professional. They were a fantastic help in shifting everything out of the house. Very friendly aswell. Arrived on time and great communication

21 October 2022
Unprompted review
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Reply from House Clearance Scotland Ltd

Good morning Kerry

Thank you for taking the time to leave us an outstanding review, Alfred and our team will be incredibly appreciative for your feedback and kind words.

We are glad we could remove some work from a stressful situation whilst delivering a professional and punctual service!

Wishing you all the best for the future -

Brogan
Executive Assistant, House Clearance Scotland Ltd.

Rated 5 out of 5 stars

Living at a distance

Living at a distance the thought of clearing my mother’s house was quite daunting until I came across this company. There was good communication throughout the process and we were relieved that the new owners would have a clean house to move into. Excellent service.

5 October 2022
Unprompted review
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Reply from House Clearance Scotland Ltd

Good evening Linda

Thank you for taking the time to leave us your warm words, we appreciate you allowing us to take some of the stress away.

Alfred and our team's main aim is to ensure every task is completed with the utmost care, and we are glad you are satisfied with our work.

Sending you all the best for the future -

Brogan
Executive Assistant, House Clearance Scotland Ltd.

Rated 5 out of 5 stars

Aranged a meeting time with Alfie …

Aranged a meeting time with Alfie turned up promptly gave me a price and started the job within the week , was a big job all finished within 2 weeks he also arranged other external contractors and kept me fully up to date with the work ,on completion found the work to be exemplary very professional company who did a marvellous job for me I would recommend

22 September 2022
Unprompted review
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Reply from House Clearance Scotland Ltd

Good evening David

Thank you for taking the time to leave us an outstanding review, we appreciate your positive feedback.

Alfred and our team strive to make every clients journey as seamless and stress-free as possible, completing every task to a top standard.

Sending you the best of luck for the future -

Brogan
Executive Assistant, House Clearance Scotland Ltd.

Rated 5 out of 5 stars

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish, very professional and we were given updates on progress daily until the job was complete.
Staff friendly and looked after the house well and cleaned up after them.
I can't speak highly enough of the company and would definitely use House Clearance Scotland again and recommend them to people who require the service.
First Class job House Clearance Scotland well done.

5 September 2022
Unprompted review
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Reply from House Clearance Scotland Ltd

Good morning Sheona

We are incredibly grateful for you taking the time to leave us such a detailed and encouraging review.

At House Clearance Scotland, our everyday aim is to provide a friendly professional and punctual service which I am glad to hear you recieved.

We wish you all the best in the future -

Brogan
Executive Assistant @ House Clearance Scotland Ltd.

Rated 5 out of 5 stars

Great job by House Clearance Scotland

Great job by House Clearance Scotland. They arrived promptly on the agreed days. They cleared the loft quickly and efficiently. Very pleased with the results.

18 August 2022
Unprompted review
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Reply from House Clearance Scotland Ltd

Good evening KW

Thank you for taking the time to leave us a top class review. Alfred and our team strive to ensure every job is fast, efficient and professional, they will appreciate your feedback.

We wish you all the best for the future-

Brogan
Executive Assistant @ House Clearance Scotland Ltd.

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