Housebuyers4u Reviews 

392
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, professional, and genuinely friendly throughout the entire property selling process. Many consumers note that agents communicate very clearly, answer questions promptly, and provide reassuring support without exerting any undue pressure. Some reviewers were not happy with the financial offers, noting specific instances where initial property valuations failed to meet expected amounts or were later significantly reduced. A few other people also felt that certain interactions lacked professionalism or experienced unexpected changes regarding the initially agreed sale terms.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting helpful and professional service. Reviewers... See more

Customer service

People report positive experiences with customer service, noting that conversations are very helpful,... See more

Service

Consumers find service to be positive, highlighting a smooth, professional, and stress-free process from... See more

Customer communications

Customers report appreciation and satisfaction with contact experiences, highlighting helpful and polite... See more

Response time

Clients share positive opinions on response time, consistently highlighting great speed and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Natasha is very generous with her time, knowledgable, friendly & also very honest. During this very unpredictable climate she is also very fair. I haven't decided yet to take up Natasha's offer so far... See more

Rated 5 out of 5 stars

Natasha was really helpful right from the start. There was no undue pressure exerted which was a pleasant surprise but constructive communication maintained throughout. In the end we decided not to se... See more

Rated 5 out of 5 stars

Would highly recommend if anyone is looking for a quick sale and still have a reasonable offer on your property. They were very professional, helped us with all concerns and enquiries and also kept us... See more

Rated 5 out of 5 stars

I am about to complete on a home purchased via homebuyers4u. Their communication has been great. They always answered my questions quickly and arranged viewings promptly. They were quick in asking thi... See more


Company details

  1. Real Estate Agents
  2. Property Investment
  3. Property Management Company
  4. Real Estate Consultant

Written by the company

UK's leading House buyers - sell your House Stress Free with no viewings, boards or middlemen involved & move on with life. Get a genuine 100% Cash Price within hours. We don't charge any Fee's, Commisions, Valuation costs and our firm offers are zero obligation. As a company that buys houses directly, we can buy any house in any condition or location (England, Scotland or Wales). Get started with a free offer now!


Contact info

4.8

Excellent

TrustScore 5 out of 5

392 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(392)

157 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honest and to the point

I reached out to Housebuyers4u after being messed around on the market. Raymond acted swiftly and did as he said with completion in a timely manner at the price agreed. Highly recommend!

14 November 2024
Unprompted review
Rated 5 out of 5 stars

The Housebuyers4u team actually did…

The Housebuyers4u team actually did what they said they would, communicated well and helped get us over the line to completion today. Sincere and honest people in what can be quite a sharky industry!

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Jacky was very helpful in pointing me…

Jacky was very helpful in pointing me in the right direction to sell my property, although it exceeded the £500k limit the firm currently has the conversation didn't end there, she suggested perhaps sending it to auction might be a better alternative and was prepared to suggest an auctioneer. It all helped me to focus on an alternative strategy.

22 September 2024
Unprompted review
Rated 5 out of 5 stars

Was considering this service and…

Was considering this service and speaking with Jacqueline Hoffman was simply brilliant. She's very knowledgeable and honest in her evaluation and advise. Although I eventually decided not to sell my property for now. But would have seriously considered their service.

6 September 2024
Unprompted review
Rated 5 out of 5 stars

A good company to deal with 5stars+

Although we are not proceeding with a sale at this moment in time, if circumstances change I will not hesitate to re contact the company and Jaqueline in particular. A true professional!!

7 September 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic advice from Jackie

I turned to this service, when the sale of mum's property was hitting a tumbling block. I was fortunate to talk to Jackie Hoffman. Although, the cash offer would not have been high enough, Jackie was brilliant in offering advice for other avenues for me to consider. There was no attempt to pressure me into taking up an offer. Fortunately the sale of mum's has eventually gone through, but I thank Jackie for all the help and support she gave during a difficult time.

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend

Really good information, was honest and up front and had valuations done at own expense.
Provided us with solicitors as well as covering the cost and was a smooth transaction.
Yes the offer was lower than market value but we needed a quick sale and we didn’t have to sign anything up front.

29 August 2024
Unprompted review
Rated 1 out of 5 stars

OneBEWARE minute the offer was 184k which…

One minute the offer was 184k which was low but obviously for a property on sale for 230k and a fair price understandably they need to make a profit but after the internal valuation reduced the offer to 150k on a property that was completely renovated 7 years ago with a 113 year lease, BEWARE

13 August 2024
Unprompted review
Housebuyers4u logo

Reply from Housebuyers4u

Hi Martin, thank you for your review.

We based our initial offer on the marketing price of 230K. Unlike other companies rather than instructing solicitors or getting you signed up, we arranged for some estate agents from the local area to come and do an inspection on our behalf to enable us to make a formal offer to you based on the information they provide.

Based on the information we received the true value was closer to the 190K, taking into consideration this figure and the time of year as well as the costs we incur ( purchase price, additional property stamp duty, legal fees for both sides, surveyor fees, council tax, gas, electric, water and insurance whilst it is on the market ( bearing in mind It is taking 6-9 months to sell a property and it does add up), then on resale we have to pay solicitors fees again, estate agents fees and corporation tax. All of this adds up to quite a significant figure and must be taken into consideration when making the formal offer of 150K.

There are no guarantees as you have discovered on the market of obtaining asking prices and no one knows how long it can take to sell.

We completely understand that the offer amount was unacceptable to you but is was just an OFFER not an agreed sale, which is why we have the valuations done at our expense prior to you signing agreements or getting solicitors instructed, unlike some competitors who get people signed up and reduce at a later date or even on exchange of contracts, we try to be as honest and transparent from the onset.

We are sorry we could not help you on this occasion and we wish you luck on the onward sale of your property.

Kind regards,
Housebuyers4u

Rated 5 out of 5 stars

Chatting with Jaqueline was very easy

Chatting with Jaqueline was very easy. She understood my circumstances and was extremely professional at every stage. It really makes a difference when you are made to feel comfortable. She listened to everything I said and gave me the best advice.
Thank you Jaqueline you made a difference.

3 August 2024
Unprompted review
Rated 5 out of 5 stars

Sale of a house

Jacqueline was very helpfull and knowledgeable about the selling if a house.She gave me some good advice.couldvof talked to her all day

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Raymond was very helpful

Raymond was very helpful. He explained everything in depth. The process was quick and efficient. He was always reachable if I had a question. Would highly recommend. Thank you Paula.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Jacqueline went the extra mile to…

Jacqueline went the extra mile to explain the procedure and how it all works. Was very knowledgeable, helpful and delivered in a non-jargon way which is very important as it makes things easier to understand. A credit to the organisation!

17 July 2024
Unprompted review

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