Hounds of Eden Reviews 246

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and beautiful designs. Many people highlight the excellent customer service, describing the team as helpful, friendly, and responsive, often going the extra mile to ensure satisfaction. Reviewers also frequently mention the fast and timely delivery, with some appreciating the personal touch of local delivery options. The products, including harnesses, collars, and leads, are often commended for their practical features, comfortable fit, and stylish appearance, making both pets and owners happy. However, some customers have experienced issues with sizing inconsistency across items, leading to products that don't fit as expected. A few other people also felt that certain advertised items were not consistently available, making it difficult to complete matching sets. There were also occasional reports of delivery problems, where items went missing or were delayed, and some felt that customer support did not adequately resolve these issues. Additionally, a small number of reviewers received products that appeared faulty compared to previous purchases.

What people talk about most

Product

Consumers find product quality to be excellent, with many praising the durability, stylish designs, and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent and amazing quality of... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Service

Customers had positive experiences with service, consistently praising the great and amazing service... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as amazing, excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic as always. Dog collars are beautifully lined so they dont catch and pull on short haired breeds or matt long hair (I have both). Harnesses are sturdy and padded, all made to the highest qu... See more

Rated 5 out of 5 stars

Such a lovely friendly company. My collars and leads were excellent quality and lovely snazzy designs too. I recently ordered a name tag in rose gold and was delighted with my purchase. And being a co... See more

Rated 5 out of 5 stars

Hounds of Eden offer some really amazing choices for dogs! We especially like their harnesses as they have such pretty prints for our female dog and the option to clip the harness by her head so we do... See more

Rated 5 out of 5 stars

I would highly recommend this Company for their harnesses, collars, leads and accessories. Beautifully made in lovely quality fabrics. I love the neck strap lock on the harness for extra safety.... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

246 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I'm very pleased with this harness

I'm very pleased with this harness. It's very well made from quality fabrics and is easy to adjust to fit my dog. Delivery was quick and the packaging was lovely. Would definitely buy from Hounds of Eden again.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

I love Hounds of Eden

I love Hounds of Eden!

The products are always great quality and the designs are perfect for every occasion! We have so many of their collections and I love each and every one.

25 October 2024
Rated 5 out of 5 stars

Tartan harness8

Beautiful harness very pleased with it looks lovely on my poodle colour is gorgeous on her very smart
Delivery very good and quick
Will be ordering again in the future

25 October 2024
Rated 5 out of 5 stars

We’ve built quite a collection

We’ve built quite a collection from Hounds of Eden, owning over 10 of their harnesses along with several collars and bows. The quality is consistently impressive—each product is beautifully designed with vibrant colors that stand out. Beyond the products, the owner’s friendly approach and excellent customer service make every interaction a pleasure. Highly recommended for anyone looking for top-notch pet accessories!

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazingly cute

Such cute stuff! Also incredibly good service. They put an extra pair of period pants in there because they weren't happy with the stitching in the ones I ordered. I will definitely order again.

25 October 2024
Rated 5 out of 5 stars

The quality always amazes me!

I have ordered many Hounds of Eden products now for my dogs (my pups range from small to large) and I am always so impressed with the quality of the dog harnesses and collars and bow ties! Also the blankets are so soft I love buying them as gifts for people as well as for my dogs! They also have stood the test of time and some harnesses I bought probably 2years ago and I still use them all the time with no sign of damage! I’m definitely recommending to anyone and I will definitely keep coming back in the future for my dogs! Thank you!

25 October 2024
Rated 5 out of 5 stars

Hounds of Eden is an amazing brand!

Hounds of Eden is an amazing brand. I got loads of products from them and they have all had amazing quality and no issues. I love them so much that I now got 5 harnesses with matching accessories from them. My dog finds them very comfortable and I feel safe using their products on walks. I love that they are not only stylish but safe too!

2 November 2024
Unprompted review
Rated 5 out of 5 stars

As usual a great service from HOE

As usual a great service from HOE. Their products are always of good quality & beat the others out there hands down. My girls love their blankets as they’re nice & cosy to snuggle up in. They wash well time after time & never lose their quality or thickness. So many to choose from as well. I love the Bunny tales & now the new one that has come out with the two beautiful bears in their jumpers, beyond cuteness!!! For the quality of their products, the price is always good. I’ve had 8 blankets now from HOE & they’ve all been fantastic. Thank you HOE

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, ordered a harness for our dog in the build up to our wedding, forgot to order the lead. Contacted them and they had it with me within two days and just in time for the big day. They looked great in our dog, really good quality! Would highly recommend!

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Amazing quality, quick shipping and they are so easy to clean if you have a messy pup like ours who enjoys rolling in Chanel de poop

30 September 2024

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