Very pleased with service from point of order through to delivery. This hot tub has replaced a swimspa which had become too big for us. So glad we purchased from Hot Tub Master as so far no complaints... See more
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What an amazing company from start to finish. Fiona in sales was very helpful with giving advice on selecting our hot tub and confirming delivery dates. Then the delivery guys were so helpful with se... See more
From start to finish the process with Hot tub Master flowed with ease. Fiona was informative with all that needed to be installed before we could accept our Spa. On delivery day the two men were e... See more
Just visited this amazing showroom large selection to choose from , Left to look around freely,finally got down to 3 potential hot tubs & Andrew the sales rep pointed out the pro"s & cons to each o... See more
Company details
Information provided by various external sources
Hot Tub Master is a uk owned supplier of the best value for money luxury hot tubs for the UK market. We always have huge stocks of hot tubs, which is why our friendly team have the ability to deliver it within 14 working days, whilst also ensur...
Contact info
United Kingdom
- hottubmaster.co.uk
5.0
Excellent
218 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great service and great product
19 July 2020
Unprompted review
Awesome Tub from an Awesome Team at Hot…
Awesome Tub from an Awesome Team at Hot Tub Master!! Highly recommended these guys and their Tubs!!
18 July 2020
Unprompted review
Great service and delivery
Great service and delivery. Ordered hot tub during lock down having burst our inflatable tub! Delivery time and communication was really good even during lock down.
We purchased a plug n play 13 Amp tub, which suited our needs and wallet. (Taking advantage of the 0% finance deal was straight forward process)
The only thing I hadn't noticed on the paperwork is that the electrical supply required an electrical installation certificate for the guarantee to be valid. However this was the only a minor inconvenience.
Delivery team was great, we arranged a date that worked for us and the driver gave us a call an hour before delivery. Once in place they gave us a few tips to keep the tub in working order.
Since installation we've used it daily and the kids love it to. Great addition to our household! Wish I'd bought one earlier.
18 July 2020
Unprompted review
Fantastic service from day one
Fantastic service from day one. Excellent quality tubs at great prices. Have recommended this company to family and friends.
17 July 2020
Unprompted review
Excellent service from sales customer…
Excellent service from sales customer service and delivery.
17 July 2020
Unprompted review
First class service and a quality hot tub!
First class service from start to finish!
The experience of the installers paid off when trying to get the hot tub through the gate taking the gate off and reinstalling when they had positioned.
17 July 2020
Unprompted review
Excellent service …
Excellent service from start of my order straight through upon delivery. Well done guys
17 July 2020
Unprompted review
I had my hottub in june love every…
I had my hottub in june love every moment me and my sons think its brilliant well worth it delivery guys and admin were great 10 out of 10
17 July 2020
Unprompted review
Brilliant customer service from start…
Brilliant customer service from start to finish
17 July 2020
Unprompted review
Great company to deal with.
Ordering was so easy from this company. The staff were so helpful from.sales to installation. The hot tub itself is qaulity we love it we turn it down to 31 degrees to save electric and everytime we open the cover it never drops below 32 degrees. Which means cover and tub combined works very well and we have had some dreadful weather. A very happy customer.
17 July 2020
Unprompted review
Great from start to finish
The team at Blue Whale we’re great all the way through and even after it was delivered they were on hand to help with any questions. Very happy
17 July 2020
Unprompted review
Good customer service from start to…
Good customer service from start to finish. Bought full delivery and set up package having shopped around and we’re glad we did. Delivery team did everything and explained what we needed to do to maintain things going forward. We have now been enjoying the tub for several weeks and would recommend using the company.
16 July 2020
Unprompted review
Highly recommend Hot Tub Master
Highly recommend Hot Tub Master. Great customer service, helpful and efficient. Excellent Hot Tub, very happy customer
16 July 2020
Unprompted review
Hot tub master…
Excellent service from start to finish.Had the tub a month or so now,used almost every night ,really relaxing and the whole family enjoys!
16 July 2020
Unprompted review
Excellent service
Excellent service received from point of order through to delivery. Love my hot tub and would recommend Hot Tub Masters
16 July 2020
Unprompted review
This is much a great company
This is much a great company, always on hand to help you, not only during the sale of your hot tub but even ring and check you still happy with your purchase, I would high recommend them, friendly helpfully staff
16 July 2020
Unprompted review
Great hot tub and excellent service.
The hot tub is great and the salesman and delivery team were very good indeed, friendly and helpful.
16 July 2020
Unprompted review
From enquiring about buying to delivery…
From enquiring about buying to delivery of tub I can honestly say hottubmasters couldn’t have been more helpful.
Great advice on maintenance and chemical balance ,tips on cleaning
Interest free finance is another bonus
Having only had the tub a month I’ve now used it maybe a dozen times and we are both so pleased we chose this model
16 July 2020
Unprompted review
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