Hot Tub Liverpool Reviews 

172
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Mike came out to look at our faulty tub and diagnosed a failed pump. We were given a very reasonable quote to replace the pump , the price was to supply and fit, so we knew exactly what the cost woul... See more

Rated 5 out of 5 stars

Had our hot tub recently installed. Excellent customer service from Claire, Dan, and Mike. Nothing too much trouble. Reliant, efficient service from start to finish. Courteous and knowledgeable. Full... See more

Company replied

Rated 5 out of 5 stars

Mike & mate “sorry, can’t remember your name🙄” recently relocated our hot tub to the next door property! Although it wasn’t one of their biggest relocation jobs, it was apparently one of the heavie... See more

Company replied

Rated 5 out of 5 stars

Don't usually leave reviews but we've been so pleased with the purchase of our hot tub from Liverpool Hot Tubs that we thought we share a quick review. From the initial contact, pricing, sales support... See more

Company replied

Company details

  1. Hot Tub Store

Written by the company

Hot Tub Liverpool is a leading supplier of hot tubs and swim spas covering Merseyside, Cheshire, and North Wales. With over 17 years in the wellness industry, you can rest assured that Hot Tub Liverpool not only provides premium quality hot tubs but also exceptional after-service. We are extremly proud to be a Jacuzzi partner who not only created the hot tub but also produce some of the best quality Jacuzzis in the world. Come and see us at our Liverpool city centre showroom and start your hot tub journey today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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4.9

All reviews

(172)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic from start to finish…

Fantastic from start to finish …..friendly professional service and kept fully informed
Required a crane to deliver the tub which was arranged without any issues
Would and will recommend

20 September 2023
Rated 5 out of 5 stars

Excellent service and communication

The service included a (problematic) relocation and subsequent service and commissioning. We were keen to have our Jacuzzi moved asap but on the date available for both HotTubs and a crane hire - we were on holiday. We entrusted our garage key to them and when we got home, everything was perfect and in place. After our electrician wired in, a service was arranged and carried out by Mike. Advice was generously given and the job done! We will not hesitate to use them in the future. Claire, in the office is knowledgeable and professional for any initial enquiries, concerns, parts and servicing.

24 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company, and great service.

Been great service from the start, bought the hot tub on the Saturday and it was delivered an set up by Tuesday. Been kept up to date throughout about delivery details an what we needed to do. Daniel went through all the details on how it all works, was explained so well even the missus understood. Sorry hun, couldn’t resist.

31 May 2023
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, reliable and personal service. Great communications and a good quality job.

22 May 2023
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Thanks for the great review Mike

Rated 5 out of 5 stars

Hot Tub relocation

Mike & mate “sorry, can’t remember your name🙄” recently relocated our hot tub to the next door property! Although it wasn’t one of their biggest relocation jobs, it was apparently one of the heaviest “6 seater” hot tubs they’d moved manually!! Throughout the process, they were always contactable, polite, professional, efficient & on time👍
We will be needing to move te same hot tub again in the near future, and will definitely be using Hot Tub Liverpool again.
Thank you Mike, Clare & “Mikes mate” 😊

16 May 2023
Unprompted review
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Thanks for the great review Gary

Rated 5 out of 5 stars

Excellent and professional service

Excellent and professional service from a very pleasant and hardworking member of the Hot Tub Liverpool team. Would definitely recommend if you are looking to have your hot tub serviced. Thank you.

20 April 2023
Unprompted review
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Thanks for the great review

Rated 5 out of 5 stars

Brilliant service.

Brilliant service Claire, Dan and Mike.
Answered all my messages within 2 mins,
Done a fatastic job relocating a hot tub for me turned up on time and were very efficient.
Great service and I would certainly recommend them.

29 March 2023
Unprompted review
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Thanks for the great review

Rated 5 out of 5 stars

Moved my hot tub for me when moving…

Moved my hot tub for me when moving house. Very reliable, trustworthy, friendly and set the tub up for me where I wanted. Would highly recommend!

16 March 2023
Unprompted review
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Thanks for the great review.

Rated 5 out of 5 stars

The best advice

The best advice, knowledge and hot tubs. Such a great local company and I am thrilled with my Jacuzzi hot tub. Thanks Mike, Dan and Claire.

7 February 2023
Unprompted review
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Thanks for the great review.

Rated 5 out of 5 stars

Absolutely made up with the service I…

Absolutely made up with the service I received from Claire, Dan and Mike.
Efficient and honest.
In my case they did more than they needed to.
Great service and I would certainly recommend them.

9 February 2023
Unprompted review
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Thanks for the great review.

Rated 5 out of 5 stars

Winter service

Fast, friendly and efficient. Answering questions that I had confidently..

1 February 2023
Hot Tub Liverpool logo

Reply from Hot Tub Liverpool

Thank you for great review

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