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Rated 5 out of 5 stars

Interestingly, the Travelodge Brea hotel is in a family owned hotel. Family oriented. Family on site or premises. It is extremely safe. Great, peacefulness and tranquillity area to obtain... See more

Rated 1 out of 5 stars

DO NOT PATRONIZE HOTEL WIZ AND, IN PARTICULAR, STEER CLEAR FROM SPOKESPERSON KEN!!!! HE NEVER TELLS THE TRUTH, WILL LIE REPEATEDLY TO YOUR FACE, AND ATTEMPT TO TRY AND HELP YOU, ALL AT THE SAME TIME!!... See more

Rated 5 out of 5 stars

I'm glad I didn't read all the terrible reviews about this site, because I would have missed a great bargin. I paid $135 a night instead of $219. I went to the hotel (Embasy Suites, Tukwila, WA) to... See more

Rated 1 out of 5 stars

Totally scam in my reservation in vangvieng laos. 1 confirmation was not on the current name. 2. The hotel doesn't know about my reservation. 3. All the money got lost. 4. Need to find another... See more

Company details

  1. Travel & Vacation

Information provided by various external sources

We first launched HotelWiz™ in 1997, and have been perfecting it ever since. Our newest version of the site relaunched in 2013 gives you access to over 300,000 hotels and millions of hotel rooms worldwide - accessible in over 30,000 destinations.


Contact info

2.8

Average

TrustScore 3 out of 5

1K reviews

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Rated 1 out of 5 stars

Misleading Cancelation Policy - Read Fine Print!

I booked and paid for a Cuban hotel stay, then tested Covid positive and had to cancel near the last minute. Hotelwiz website's cancellation policy was that I'd get 43% of my money back but buried in the "conditions" fine print was a note that my booking was "non-cancellable" so I'm out $US600. Legal I suppose but misleading and unethical. Suggest you avoid booking with Hotelwiz

21 January 2022
Unprompted review
Rated 5 out of 5 stars

Loyal Client

Interestingly, the Travelodge Brea hotel is in a family owned hotel.
Family oriented. Family on site or premises. It is extremely safe.

Great, peacefulness and tranquillity area to obtain self-care and essentially reach self-actualization.

Please to all, allow us to maintain peacefully to get extra ordinary rest.

For the unforeseen circumstances that happen to occur ONLY AMERICA. The bump!

YuviCeli

17 January 2022
Rated 5 out of 5 stars

Provided a refund for a non-refundable hotel

I booked a non-refundable room. My flight was cancelled, the actual hotel (Vdara) could not do a refund directly to me, and HotelWiz did not need to honor the refund. But they did. For that reason, I'll use them again.

17 January 2022
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. I booked a hotel room weeks in advance, they charged my credit card $700, and when I arrived at the hotel, there was no reservation. I tried to contact them, and they were rude, unkind, and placed the blame on me. They never gave me a refund. I’m disputing the charge through my credit card.

10 January 2022
Unprompted review
Rated 1 out of 5 stars

This business totally scam

This business totally scam. They have canceled our booking without inform us. They have charged our hotel reservation even they have canceled our booking. They are not ready to give my money back.

4 January 2022
Unprompted review
Rated 1 out of 5 stars

SCAM - late cancellation fraud

Long story short, it’s a scam.

They take your money, promise you a room at a low price, and then at the LAST moment tell you the hotel can’t honor that price…

Don’t let them ruin your vacation at the last minute

Actual text:
“Dear Michael,

Greetings from Hotel Wiz!

We regret to inform you that the hotel cannot honor this reservation. The hotel is willing to offer a lower room category. However, unfortunately, the hotel cannot offer the current room type.

Please response to this email whether you would like to continue with the reservation with a lower room category or would you like to cancel the reservation.”

27 December 2021
Unprompted review

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