Not the same pillows used in Cruise Lines. Pillow was total flat no support. Seems this company cut & paste photos to lure consumers in buying. The cost is expensive & you cannot get any customer supp... See more
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I am truly disappointed in the pillows received. I have emailed for a return or replacement. The pillows have no support or structure at all. They fold in half, and in on themselves. I wake up with se... See more
Company replied
After sleeping on our new pillows for a week, we are convinced that we made a good decision. It wasn’t just vacation syndrome! These pillows are exceptionally comfortable!
Tried this pillow at a recent hotel stay. My neck had never felt better. Well worth the price. Suggestion: fluff on high in your dryer for a bit before using. You won’t be disappointed.
Company details
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Hotel & Restaurant Supplies & Hospitality products
Contact info
Costa Rica
- hotelsuppliesgroup.com
No recent history of asking for reviews
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awful i contact customer service for a…
awful i contact customer service for a full wound and never received it. blanket came fine and once i washed it in a gentle cycle it became all bally. awful customer service and i still want a refund!!! Dina Santana 646-295-7512
The only problem was the wait time
The only problem was the wait time! We realized that everyone is having a problem getting supplies but the wait was worth it!
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