HotDoc Reviews 2,377

Created with AI, based on recent reviews

Looking at 2,086 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the booking process to be very easy and convenient, allowing them to arrange and manage appointments efficiently, even outside of regular business hours. Many appreciate the ability to book well in advance, cancel, or change appointments with ease, and the app is frequently praised for its straightforward and user-friendly interface. The service is often described as a fantastic help, making it simple to find available times and doctors, which is particularly useful for those with limited digital knowledge. However, some people mentioned issues with the app being clunky for older users, and a few experienced problems with appointment changes or cancellations without proper notification. There were also instances where customers found the app unhelpful in resolving booking errors or preferred direct phone calls due to recurring inaccuracies or difficulties in updating practice information.See more

Reviews shaping this summary

So easy to make appointments - and, if necessary, cancel them. At any time of the day or night, whenever you think of it. No more sitting on hold, waiting for your doctor's office to be able to talk t... See more

Not your fault with connecting to the centre but from Doctor centre in serpentine was closed because of power living in Byford and driving 40 mins was a disappointment a text to all would have helped... See more

Easy to use, and very convenient. I can easily arrange my appointments. I like that I can book well ahead , and if needed I can easily cancel or change the appointment.

This is a fantastic help with booking - so easy ( once you get the hang of it- can take a little while). Very efficient and you can create an appointment after hours or as soon as the need arrives eve... See more