I cannot recall how long I've been using Hostwinds, my best guess is about ten years. I am self taught because, back in the 1990's I realized that writing software would be useful for my business... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I cannot recall how long I've been using Hostwinds, my best guess is about ten years. I am self taught because, back in the 1990's I realized that writing software would be useful for my business... See more
Company replied
The worst servers, hosting, and customer support I have ever experienced. Several times a year their hosting breaks down, and then they claim they are not responsible for its performance if you haven’... See more
Company replied
PLEASE whatever you do don't use this company! They are fraudulent, unscrupulous and a complete rip off. They terminated my hosting and then deleted all my expensive website info. I have NOTHING now... See more
Company replied
Finally just had them delete my account. Auto renewals, service fees that are unclear, terrible customer service. With how competetive the hosting market is, they could do better and so can you.
Hostwinds specializes in web hosting and cloud services. Since 2010, our commitment has provided great hosting options at an affordable price around the globe. Additionally unmatched by our fantastic 24/7 support team and 99.9999% uptime guarantee. We consider our customer's family and provide them with all the excellent hosting services they deserve.
12101 Tukwila International Blvd #320, 98168, Seattle, United States
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They did not activate my host and wanted me to wait a random amount of time (they wouldnt tell me in live chat) without ever stating this before i paid. My services were never activated despite them lying in their reply to this review

Reply from Hostwinds
I needed to reinstall my vps several times due to two main problems, no ssh connection and no internet connection.
I wasted so much time doing that and I hope for the future that the first installation will be sufficient.
thank you,
Their hosting service was non-functional and all their support staff did was pass the buck on by creating a new ticket. It became a ticket creation circle! I canceled within hours and they refused to refund my money in any capacity. They continue to ignore me and Paypal as well. They really need my $50 that badly! I consider them scam artists who should be reported to the government!

Reply from Hostwinds
I canceled my service on 12/14/2022. Continued to be charged in Jan and Feb for some BS backup service, which should have also been canceled because there was nothing to backup. After seeing the Jan charge, requested in writing that EVERYTHING be canceled. Was charged AGAIN in Feb.

Reply from Hostwinds
Seamless renewal of my website with easy interface
Fantastic customer service.....just like of Siteground.
They kept needing signature proof 911 they collected scanned copies of birth id, vehicle registration, nothing was enough and over a $9.00 DOMAIN NAME. I even faxed them notorized list they just kept saying its copy of my passport and they require to send them the original signature not a scanned copy of it.
Hostwinds has great customer support and are always quick and friendly with their responses. They take their time to answer questions and find solutions.
Another website that doesn't work well/at all on Edge (android) - it's not alone there are one or two others. I had to switch to Firefox (android) half way though renewing to complete the transaction
After I fix ISP Block, I have to reinstall the whole system, why?
Terrible hosting. Even one Wordpress site does not work on the "Ultimate Business" tariff plan!!! The support service does not solve the problem!
Have had a managed dedicated server for years with Hostwinds, they are the best!
Service you can count on.. They do not jack up their fees on renewal.... honest and fair pricing. Thanks!
I was told that 'Ultimate hosting' would be fine for four Wordpress websites. Hostwinds migrated the sites (with hitches I might add). But once everything was in place, I was shocked to find that the websites were hitting the ceiling of the hosting plan limits on RAM. I've basically been lied to. Please don't choose this company. To add...I was offered a refund, but then when this didn't transpire I emailed four times and was totally ignored.
Speedy response and free changing something as needed
Best tech support service I've ever dealt with.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.