Worst host I've been with. The support is slow, arrogant and often doesn't even bother trying to fix the issue at hand. Very disappointed, switching to a different host. Should've done so ages ago. Se... See more
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See what reviewers are saying
The price to performance ratio is awesome. Speeds are very good. From a support perspective things are really not the greatest, but there is definitely intent in getting things sorted out. I mean the... See more
HostSlim have the lowest prices by far. The webhosting I use has never been down, the customer panel is easy and useful, DirectAdmin was preinstalled, Installatron is available. The company seems to b... See more
In my personal experience it's really amazing. The tickets with questions get answered quickly, everything is even better and easier then i expected it to be. For me, HostSlim.nl is the best, hopeful... See more
2.8
Average
106 reviews
Replied to 10% of negative reviews
Typically replies within 2 weeks
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thank you Ralph such a good experience…
i got a good support form mr.Ralph thanks buddy
15 November 2018
Unprompted review
Worst host I've been with
Worst host I've been with. The support is slow, arrogant and often doesn't even bother trying to fix the issue at hand. Very disappointed, switching to a different host. Should've done so ages ago. Several week long downtimes as a result of an unannounced server move and they're happy to delete your data to avoid having to fix anything.
14 September 2018
Unprompted review
Reply from Hostslim
Hello Roy Lindstrom, I am very sorry to hear that you feel this way. I see that you have had payment issues in the past using PayPal. We value all our customers, especially loyal customers as you are. We never want to set a feeling of arrogance of slow response times as this is not who we are or who we want to be perceived as. I am afraid there is a miscommunication with your PayPal payment issue. Can you pleas get in touch with us so we can look into your issue throughly and solve this? Thank you very much. HostSlim
no commounocation, delete your data, and low uptime.
HostSlim has been horrible. My VPS is regularly down. When I file a support ticket responses are slow (sometimes weeks) and sometimes the'll delete my data in hopes to solve the problem. They have even changed my VPS's IP on me with no notice (or any notice).
I had to log into the control panel to figure out what was wrong only do discover a new IP.
Most recently they have been down for a week (still down) and the only communication from them is that they will be up soon.
Unprofessional. Do not use!
29 June 2018
Unprompted review
Reply from Hostslim
Hello Ian Foster, I am very sorry to hear that you had an unpleasent experience. We do not delete data of clients randomly. I think something else was going on here. Can you please open a ticket under your client account so we can look into this issue right away and help you to to best of our abilities to solve this issue with you?
Terribly unprofessional
Terribly unprofessional. Servers went down with no prior notice. Company tweeted that servers are "on-route to the new datacenter within 15 minutes." 48 hours later, all servers are still down. Company's website is down. They do not reply to emails. They just tweeted that "servers are being powered on", but 14 hours later they are still down. I can't imagine how anyone would find this acceptable. Whatever reasons they have, 48 hours of downtown just screams "we have no idea what we are doing"
27 June 2018
Unprompted review
Reply from Hostslim
Hello,
Our network had a transfer in june, this is correct. We informed all our customers of this move. Apperently we have not done a good enough job with letting some of our customers know, as it seems you were unaware. We have sent out e-mails and messages on the client portals about this, but unfortunately this was not enough. We have learned for in the future. Thank you for your feedback.
Great company
Great company. i have ordered a server a few years ago. Great uptime and great support. Love these guys!
13 September 2017
Unprompted review
Not recommended
multiple downtimes within a week. This year my webpage was down for more than 10 times already. Reaction on request to solve the issues are very slow. At least twice my webpage was down for more than 24 hours.
On weekends no one is online, despite the promise on the webpage to be available from 8 - 24 every day.
But I got a quick reaction once I wrote a bad review 2 weeks ago.
Finally I decided to use another provider. However so far I haven't received the required code from hostslim. Again very slow reaction. Conclusion: Don't use hostslim.nl if you want to get a reliable service. Be warned, they don't deliver on promises.
13 March 2017
Unprompted review
Reply from Hostslim
Hello A Matthias,
Unfortunately we cannot find a ticket number that describes these problems under your account. Could you please provide this so we can give a through reply?
Worst service ever! Be warned!
This hosting company is one to avoid. Constant hosting offline without warning they get your hosting account disabled if your Wordpress site got hacked and do not provide any solution and do not reactive your account or even reply to support tickets. I hope they read this and will provide solution but even then I have had it with this company!
13 November 2016
Unprompted review
Reply from Hostslim
Beste Wouter,
Heel vervelend om te vernemen dat uw website door ons is afgesloten omdat u de beveiliging van de wordpress site niet op orde heeft gehouden. Helaas zijn wij dit wel naar onze klanten verplicht om te doen om zo de veiligheid van onze klanten te waarborgen. Wij hebben u destijds meermaals aangegeven om naar het probleem te kijken, echter heeft u dit telkens laten verschieten. Uiteraard is het heel vervelend dat wij in dat geval actie moesten ondernemen. Al uw tickets zijn ook beantwoord zie ik.
best price to get a vps
Been this company customer for years, its very solid and cheap.
customer service always there to help you guys, I really recommended it.
try it guys.
27 June 2016
Unprompted review
Excellent Customer Service & VPS Reliability
Reliable and competitively priced VPS which I have today renewed for a fourth year.
More importantly, fast and personal Customer Service on the rare occasions assistance is required.
Highly recommended provider who treat customers fairly as real people rather than as a number.
Ulrica
25 May 2016
Unprompted review
Highly Recommonded
I will highly recoomonded you buy service from hostslim. Quick responsive and immediate resolution 24*7 in regards of any issue.
Thanks
3 March 2016
Unprompted review
Great experience
I have a dedicated server with them for 12 months now. The network is great and support is very responsive.
3 March 2016
Unprompted review
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