HostPresto! Reviews 1,412

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being reliable and efficient, often highlighting the quick and effective resolution of issues. The support team is frequently commended for their knowledge, responsiveness, and helpfulness, making complex technical steps easy to understand and ensuring a smooth experience. Many appreciate the personalized approach and the staff's dedication to going the extra mile to assist with various needs, from migrations to troubleshooting. However, some customers also noted significant dissatisfaction with response times and the company's handling of critical issues, including website downtime and email system failures. A few other people also felt that the website's functionality was problematic, with issues preventing them from logging in or managing domains, leading to business disruptions and data loss.

What people talk about most

Service

People report positive experiences with service, often highlighting its reliability and efficiency. Many... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the support team's... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Website

Reviewers highlight ambiguous aspects of website performance and reliability, with some customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been hosting with them for several years and recently needed help downgrading my hosting package. The process involved a few technical steps, including a domain change and restoring the websi... See more

Rated 5 out of 5 stars

Having a technical issue that I couldn't find the answer to. In the past other host providers have basically said 'tough luck' (I won't name them) but we returned a few years ago to HostPresto and hav... See more

Rated 5 out of 5 stars

I've been with HostPresto for over 7 years now. Every time I've needed any support, they have been super responsive. The team is very knowledgeable, and they resolve any issues very quickly.... See more

Rated 5 out of 5 stars

Personable, and friendly website hosting, help and advice. Reliable company who are always on call (at the end of Help Ticket) with thoughtful solutions. Decent prices compared to some on the market.... See more


Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider

Written by the company

UK web hosting and domain name registration provider, Affordable prices, 24x7 support, daily backups and much more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Have taken over a website recently

Have taken over a website recently, found various issues that needed sorting out and HostPresto have replied very quickly to each one, with only one issue not sorted out the first time. Site also seems to load very quickly.

Very happy, would recommend!

12 May 2025
Unprompted review
Rated 5 out of 5 stars

First class service!

I've been using Hostpresto for a number of years the customer service is fantastic. Dropped a support ticket, low priority, this morning and received a response and query resolved within the hour.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Good service from support

I'm very happy with the service i've received.

I run a Drupal website, and when I had some early hosting issues, support helped me resolve these quickly.

I recently had a problem with my invoice after I lost my debit card, and a quick call to support gave me time to receive my new card and pay the invoice.

A satisfied customer.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

I am not good with IT issues

I am not good with IT issues, but I felt that the staff at HostPresto were always very helpful and patient, whenever I had an issue with my website. I felt that my business was important to them even although my website was quite small. They explained things fully via messages and I was able to get matters resolved relatively quickly. So would recommend this company.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Service from HostPresto!

As an author I need to have my website up and running. Occasionally, Wordpress does something which causes a problem which I cannot fix myself. Last night my website crashed but by this morning Shabs from HostPresto had sorted the problem and got the website up and running again. This was all sorted literally within hours of me raising a ticket. Great Service!

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing support

The quality of customer support from these guys remains the best I've ever encountered. Even issues I flag as "low priority" are responded to promptly and thoroughly and they keep going until they get to the root of the issue - which is sometimes operator (i.e. my) error! Always professional, polite and helpful. I won't be going anywhere else.

30 April 2025
Unprompted review
Rated 4 out of 5 stars

Setting up direct debit.

I was trying to set up card payment option to take care of our direct debit payments, forgetting that I had previously set up direct debit using our bank account details. This was happening during the Easter holidays. Declan handled the issue and resolved it promptly. This averted what would have resulted in us making double payments. We are grateful.

21 April 2025
Unprompted review
Rated 5 out of 5 stars

Polite, cheerful help

On many occasions I have had to ask HostPresto for help with problems I couldn't deal with. Each time, politely and cheerfully, they have found the cause and swiftly corrected it.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

A fair price for a good service

Prices are competitive and the service is as good as I would expect. Questions are answered very quickly, often the same day. I have used HostPresto for many years and found them to be helpful and obliging.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Just had an issue with a link address…

Just had an issue with a link address failure and the helpline sorted the cause, allowing me to correct the problem quickly. It is some years since I had to call up a tech support issue. Well satisfied with the quick response.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Great host

Great host, sturdy and reliable and any issues always resolved quickly without any fuss, cant ask for more from a web host company.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support

I am not sure about the billing team but the techies are very good and quick. I've called on them a number of times and they have been quick at getting back to me and resolving my issues. I hasten to add the issues have been due to the development work I have been doing not due to the service being provided.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

I needed to add the fileinfo extension…

I needed to add the fileinfo extension for PHP and enabled in my server. I asked the support team for help. The response was prompt and efficient. I would like to thank them. I have been with HostPresto since 2022 and every time I needed, they have been there and so helpful. They are strongly recommended.

2 April 2025
Unprompted review

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