Elementor Hosting Reviews 1,493

Problem solved swiftly
After I had a longstanding problem with the website login, the elementor support team was able to swiftly diagnose and assist in unlocking the plugin blocking the login.

Andrei was incredibly helpful and patient. I appreciate his expertise!

The response was quick and quite helpful

I recently faced a license-related issue with my Elementor setup, and I’m very happy with the support I received from Elementor.

The support team responded promptly, understood the issue clearly, and guided me through the resolution process step by step. The problem was resolved smoothly, and the overall experience was very professional and reassuring.

It’s great to see such reliable customer support, especially when working on time-sensitive website projects. I truly appreciate the efficiency and helpful attitude of the team.

Highly recommended for both the product quality and customer support.

Ace helped me well and was patient with me even though i am not very good with site building. thank you Ace

I loved every minute of my experience with Elementor’s customer support. It was incredibly easy to get in touch with a real human instead of an AI

The agent I spoke with was quick to respond, patient when I needed time, and took time to clarify and answer the questions I had. They even went out of their way to help me with an issue that wasn't related to the original ticket.

This ended up being the longest time I had spent talking with customer support, and I enjoyed every minute of it.

The support was great. They solved my issue in less than 5 min

Ray was very helpful getting my site back up

Ray at Elementor has a great help getting me up and running.

Rose was very helpful and friendly. Helped me sort my issue out really quickly as well.

Huge thank you to the Elementor support team! I reached out with a subscription question and they responded quickly, were easy to communicate with, and had everything sorted out within the same day. The process was smooth and stress-free — exactly what you hope for when contacting support.

Started the cancelation service as i am moving to externalize the job, and since i requested the cancelation until it happened, including the interaction with the service, team, took me less than 10 min! great job, guys!

Very professional and personal help! Made my day!

Website runs well, however... a recent upgrade with a bug caused my website to be broken. I received no notification that there may be an issue from Elementor which, as a paying customer I would have expected. As a result the our business website was broken for weeks before we discovered. The support and fix were quick but after requesting future better comms in case this recurs I received this answer - not good enough Elementor - please do better.
"I completely understand your disappointment, and I’m sorry there was no proactive communication about this issue. Your feedback is valid, and I’ll be sure to share it with the team so we can improve how we handle notifications moving forward.

At the moment, we don’t have a specific distribution list for advance bug alerts, but updates are shared through our official status and update channels when available."

quick resolution, to-the point and very friendly

Payment for annual renewal has been made.
My websites are no longer activated.
I cannot see any payment history in my account, nor how payments are made, even though payment is made automatically via my credit card.
The information in my account is hopelessly inadequate, even though I have been a customer for years.
I cannot find any information about my payments or payment methods.
I find this completely unprofessional.
Reaching support is also a maze when you supposedly have not made any payments.

Your Reply from today 19/1/26 is also not ok! Nothing has changed with my account and websites ... Support is not responding.