Hostek Reviews 

I had some issues in logging into my website account . Joao helped me from the scratch with so much patience until I fixed the issue. Joao was really helpful and guided me step by step to sort out my problem. 5 star to the service.

I originally had my domain & email hosted by Gradwell who sold me off to Pickaweb who subsequently sold out to Hostek.
Out of the blue a couple of months ago the charge doubled from £13.19/month to £26.38/month! However that wasn't the reason why I left. What settled it for me was that I discovered that some of my outgoing emails were being incorrectly blocked by anti-SPAM measures BUT there was no bounce back message informing me that the email was blocked. It's bad enough that my innocent emails got flagged as SPAM but not to inform me that the message never got sent is simply outrageous. I've run mail servers & never come across this kind of behaviour before. When I messaged Support all they could suggest was that change the format of the email so it didn't get flagged as SPAM.
The good news is that I migrated to GoDaddy who now host my domain & mail. It only costs me £7/month & the user interface & experience is light years ahead of Hostek. The migration was trouble free & required no intervention on my part as GoDaddy did all the work for me in migrating hundreds of thousands of emails (Over 20 years & 25GB of messages). I wish I had done this years ago.

I've always found Hostek to be responsive when I have problems with my domain and email, and Vlad helped to ensure that my flood of SSL error messages was eliminated.

My experience using Hostek for my websites for almost 2 decades has been very good. Some support reps have been exceptional and Vlad is one of them. Prompt response with determination to resolve any issues.

Hostek have improved no end recently. Their customer service is quick, polite and endlessly patient. Vlad, Fin, Tasha, and Hassan amongst a number of others were quick to pick up the issue from each other so for me finding a solution was quick and seamless

I have been trying by e mail and chat to terminate my account with this compan. I yChatted with agent and when it got too much for him to research my account terminated the chat abruptly..also HOSTEK assumes everyone has a smartphone to use for a QR code and if you do not have one NO WAY are you goinG to be able to access your account.. They seem to have closed a UK office so you cant speak personally to anyone.
.AVOID...you get a better response from chimps at the zoo

Joao got the job done! Thank you!

My main business site, from which I manage nearly 30 domains for customers, was down causing delays in customers being able to pay their invoicing. Joao got my site back up and running.

I would avoid Hostek as they seem to be extremely desperate for money, at a level I've never seen with a hosting company. In the last 12 months, first of all they changed the billing cycle so last year they actually charged 13 months. This year they've now increased the cost per month by 100% with no advance notice.
Also although they have automated billing, they now don't charge after an invoice is generated, but will wait until they've added a late payment fee, then miraculously find the ability to automatically charge the card on account.
Absolutely everything screams that this company is going downhill fast and absolutely desperate to increase income any way possible.
After several years with Hostek, I'm now looking for a new host.

Joao was my support person and he addressed the issue quickly, communicated well, and solved the issue in a short time. He also explained the issue solution, which helps in case the issue arises again. Excellent support.

Joao contacted me immediately and helped me with my problem.

Mr. Vlad and the team members is very supportive and help us to find and resolve any issues quicker

I've always had excellent service from Hostek and would highly recommend them. A special mention to Vlad who was exceptional in his assistance recently with a complex technical issue

We have been with Hostek for the last 15 years. The tech support team is great in resolving any issues that arise. Especially Vlad is a great support member who is friendly and capable. Thanks, Vlad. You saved our energy and time many times by assisting us when ever there is some trouble. Good job!

I've been with this company (from pickaweb) for almost 20 years but no more.

Can't speak with an agent or log a ticket and they put my prices up 50% with no communications. Rubbish service

Bought my domain originally from Pickaweb who have been taken over by Hostek.

Had a stroke and needed to reduce my costs, Ivan from Hostek Tech support went above and beyond to assist me with setting up my MS exchange email.

So far so good with zero downtime 24 hours later!

Thanks Vlad

Stef was very responsive and helped us with our DNS changes. Appreciate the help provided. Thanks. Marcus

Their amazing support is what has kept me a customer for so many years. Today is no exception! Thank you Stefan!

Vlad was great pinpointing the reason my site wasn't working properly. His response was immediately and to the point.
Thanks Vlad.

Philip was super helpful and resolved my issues vey quickly! I'm very happy with tech support I get from Hostek!