Horsetransport Reviews 13

TrustScore 2 out of 5

1.9

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1.9

Poor

TrustScore 2 out of 5

13 reviews

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Rated 1 out of 5 stars

At least one of my horses was collected…

At least one of my horses was collected 5 weeks after he was supposed to be collected, I was informed that the second horse would be picked up later, never happened and they don't answer my calls and YES I PAID IN ADVANCE!!! I am sure that a collective legal claim could be made so just contact me and lets get the ball rolling

17 May 2024
Unprompted review
Rated 1 out of 5 stars

Scam company

Don’t ever book World Horses to transport your horse. The owner of the company (Kennard) is a complete idiot. He promise to pick up the horses, but nothing happens. We waited more than a month. Bad excuses every time.
We called him more than 100 times, and only 3 times he pick up the phone, and explains another excuse for not picking up the horses.
More than 3000 euros are wasted on this idiot.
He promised that we would get a refund, but doesn’t answer mail or phone calls.

17 January 2024
Unprompted review
Rated 1 out of 5 stars

Horse transport World Horses stay away!

Ordered this company to pick up horses i France and bring them to Denmark. It was supposed to be done 17. january. Had to pay the transport cost 1500 Euros each horse in advance. We wanted for the horses to be picked up but nothing happened. We got a lot of excuses from the man in charge, Kennard, and after two weeks he stopped answering our email. Now it is 22. February, still has not answered. We had to get the horses transported by another company. Meaning pay transport cost again. Also got the cost for traces twice. Now we have to try to get our money returned, wich seems difficult. He has gone under cover, not answering any messages.

22 February 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company!!

We order World Horses alias Kenard to pick up 2 horses in France. The first agreement was made on 28 December 2023. We pay in advance for collecting the horses. Today's date, February 21, 2024, WH/Kenard still has not picked up the horses. It is difficult to get in touch with WH and a lot is promised, but nothing is done. Do not use this company, you will not see your money again and they will not do the job!!

21 February 2024
Unprompted review
Rated 1 out of 5 stars

This is a scam

I sent payment in full as requested by Mr Kennard for a horse to be shipped from Holland to France. After more than one month the horse had still not shipped. They don’t answer my calls and emails. I am asking for a refund but nothing
This is a scam

4 February 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Fraudalent company. Refuse to give refund of a cancelled transport and threatens with Bandidos. The owner of the company, Kennard, claims to be best friend with the president of Bandidos. Dont use them.

30 October 2023
Unprompted review
Rated 1 out of 5 stars

Worst experience ever!

Worst experience ever, they don’t answer back, I had to contact them several times asking for updates! I picked them because they seemed professional, and assured me that thay would give updates and pictures/videos - but I’ve never encountered such bad customer service! My horse finally arrived several days later then agreed - he had a superficial injury even though they were instructed to put on his transport boots. They lost the boots during his stay in their stables and only agreed to pay half the veterinary bill - and now I’m still waiting on my money back - even though I’ve written them several times.

20 May 2023
Unprompted review
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