HorologyHour® Reviews 45

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Collin was great. I bought an Explorer 114270 from him earlier this month. He agreed to a video call allowing me to visually inspect the watch live, and he also included an extra crystal upon discover... See more

Rated 5 out of 5 stars

Wonderful, quick service and attention from Collin. My first foray into secondary market and was bit hesitant but after reviewing HH past work and reviews went ahead and made the deal. Great watch... See more

Rated 5 out of 5 stars

Collin was great to work with. Unfortunately, I failed to do my research and the watch I purchased did not have SEL (my fault for not confirming). Collin honored his no hassle returns policy and I ret... See more

Rated 5 out of 5 stars

I really enjoyed my complete experience with Collin at Horology Hour! From early and clear communication then simply payment instructions to a perfectly packaged overnight arrival of my new Rolex Expl... See more

Company details

  1. Watch Store

Written by the company

HorologyHour® offers iconic pre-owned watches and accessories. If we don't have what you're looking for, contact us and we can find it. Shop now.


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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Rated 5 out of 5 stars

Explorer 114270 - Great Experience

Collin was great. I bought an Explorer 114270 from him earlier this month. He agreed to a video call allowing me to visually inspect the watch live, and he also included an extra crystal upon discovering that the current crystal had a small imperfection. He overnighted the watch to me free of charge and promptly confirmed receipt of the wire. The watch was in great condition, just as described, and confirmed authentic by my local AD. I hope to purchase a watch from him again in the future. Highly recommended.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Smooth transaction! Buy with confidence!

Outstandingly quick and smooth transaction. Great communication. Colin is very responsive. My watch was in my hands and on my wrist 24 hours after payment was sent and confirmed. Would absolutely buy from Colin and Horology Hour again.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Collin was great to work with

Collin was great to work with. Unfortunately, I failed to do my research and the watch I purchased did not have SEL (my fault for not confirming). Collin honored his no hassle returns policy and I returned the watch to him and received my refund less shipping costs with no problems. I’ll definitely keep an eye on the website and look forward to doing business with him in the future.

21 March 2025
Rated 5 out of 5 stars

Top Notch and professional

Top notch experience purchasing from Horology hour. Was a pleasure to deal with Collin. Was a bit apprehensive initially as I needed international shipping. Got my order in 3 days. Collins took the time to answer all my questions and provided honest opinions and feedback. Will definitely purchase again.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Collin is very knowledgeable and took…

Collin is very knowledgeable and took the time to answer detailed questions about a Daytona I ultimately purchased. He and his team do a great job communicating and getting the product out quick. I had my watch in my possession within 24 hours of our first call!

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I have purchased a few watches from Horology Hour and have had great service with each transaction. Shipping and communication are fast and excellent. The descriptions are very accurate and the watches themselves have all been impressive.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service & Buying Experience

I recently purchased my first Rolex from from Horology Hour and it was an absolute pleasure working with Collin. He made himself available for a couple of phone calls to answer all my questions and was completely transparent throughout the sales process. He provided clear, consistent communication and went above and beyond what I was expecting. I typically don't leave reviews but was so pleased with his service that I asked him if I could leave him a review. I can't recommend Horology Hour enough and will absolutely work with him again in the future.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Very happy

The whole experience with Collin and HorologyHour was clean and easy. Collin described and supported the condition of the watch well, and it came exactly as expected. Shipping was fast and easy. Couldn't have gone any smoother - very happy.

23 September 2024
Unprompted review

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