Horizon Lets Reviews 52

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The staff are very responsive and friendly. Whenever I had a concern, they were quick to address it and resolve it. They took my concerns seriously and made sure I had the most comfortable stay possib... See more

Company replied

Rated 5 out of 5 stars

I've been with Horizon Lets for nearly a year now and they offer exceptional service. I'm a landlord with three properties with them across the country and wouldn't hesitate to recommend them. They de... See more

Company replied

Rated 5 out of 5 stars

I’ve used Horizon for 2 of my properties now and are faultless and provide a great service. I had a major issue with my 2nd property and they took control of this and produced a quick turnaround, tota... See more

Company replied

Rated 4 out of 5 stars

Whilst I've not used these folks as neither a Landlord nor rented through them as a tenant, they have been very helpful. A set of family photos were posted to the wrong address, arriving at one of t... See more

Company replied

Company details

  1. Real Estate Rental Agency
  2. Furniture Store

Information provided by various external sources

Horizon Lets are Lettings Agents in Sheffield. We were started by landlords, for landlords. We provide the service we wanted to receive: reliable, bespoke, professional and transparent.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

52 reviews

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Rated 5 out of 5 stars

The staff are very responsive and…

The staff are very responsive and friendly. Whenever I had a concern, they were quick to address it and resolve it. They took my concerns seriously and made sure I had the most comfortable stay possible.

12 March 2023
Unprompted review
Horizon Lets logo

Reply from Horizon Lets

Thank you very much for this feedback, I'm delighted you were happy with our service

Rated 5 out of 5 stars

I’ve used Horizon for 2 of my…

I’ve used Horizon for 2 of my properties now and are faultless and provide a great service. I had a major issue with my 2nd property and they took control of this and produced a quick turnaround, total hassle free. I wouldn’t hesitate to recommend there services to anyone, in fact I already have 😁

6 March 2023
Unprompted review
Horizon Lets logo

Reply from Horizon Lets

Thanks so much - it's been a pleasure working with you Rob. You have 2 great properties there.

Rated 5 out of 5 stars

I've been with Horizon Lets for a year.

I've been with Horizon Lets for nearly a year now and they offer exceptional service. I'm a landlord with three properties with them across the country and wouldn't hesitate to recommend them. They deal smoothly with the every day tasks and competently with the issues that arise. Couldn't speak more highly of them. Thanks to all the team.

21 February 2023
Unprompted review
Horizon Lets logo

Reply from Horizon Lets

Thank you very much for this - great to hear!!!

Rated 5 out of 5 stars

Excellent friendly and local service

Excellent friendly and local service - nothing too much trouble. Highly recommended

22 November 2022
Unprompted review
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Reply from Horizon Lets

Thank you very much. Very kind of you to write this!

Rated 5 out of 5 stars

100% recommend, five stars from me!

At a time of great difficulty with my building management company in Sheffield at the time, Horizon stepped in and took things to the next level. They made everything easy from day one, giving me all of the information, and support help I needed to continue as a resident with no worries. 100% recommend, five stars from me!

6 September 2022
Unprompted review
Rated 1 out of 5 stars

No thank you

Rude, judgememtal, made me jump through hoops and wasted my time and money when they know they would reject my application regardless.
Wouldnt reccomend

11 July 2022
Unprompted review
Horizon Lets logo

Reply from Horizon Lets

Hi Anonymous, as we reject very few applications and you didn't leave your name we are assuming that you are the person we were communicating with last week about an unsuccessful reference.

As you know, it was only after reference process that an undeclared CCJ was discovered. Due to the amount, and the fact that it was quite recent, we had no choice but to reject your application.

We acted very quickly to inform you of the situation and refunded your holding deposit straightaway. This was done the same day. We also spoke with you in a respectful manner and are sorry that you feel otherwise.

Rated 5 out of 5 stars

Excellent service

Excellent service!

We use Horizon to manage our flat in Sheffield. They are always so helpful and considerate. We really couldn’t ask for more.

Thanks to Chris, Samantha and Shelly for providing this top standard service!

8 July 2022
Unprompted review
Rated 5 out of 5 stars

outstanding service

My property in Sheffield is managed by Horizon let as I live in London. I have other properties in North East and Spain and I must admit from 3 different letting agents Horizon lets is by far my most preferred one.
thank you Horizon lets :)

25 June 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant team

Brilliant team! Helpful, supportive, efficient and very friendly. I won’t be looking for anyone else!

7 June 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend Alex Roley & Horizon Lets

I would recommend Horizon Let’s to anybody in need of a honest, hard working & knowledgeable managed agent. I reached out to Alex at Horizon to help me manage a property that I had been renting out privately. Alex ran through the model, introduced me to
his team & I came onboard without hesitation. Alex was always there to offer a helping hand, expert advice and willing to go the extra mile for no extra cost! His passion for his sector clear comes to the surface! The tenants I had in the property before Horizon took over were particularly problematic & many challenges were faced throughout. Alex took this in his stride, helped and assisted me right the way through the process of a possession. I genuinely would have really struggle without his help and support.

I’d recommend Horizon let’s to anybody looking for a first class property management/letting company!

Cheers,
Chris.

26 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Really pleasant and easy to deal with. I would highly recommend Horizon let’s to anyone and Chris is a really nice guy and very helpful. You won’t be disappointed with Horizon if you let a property with them.

23 May 2022
Unprompted review
Rated 5 out of 5 stars

Breath of fresh air

Throughout the years, wading through countless disengaged agents who ignore calls, refuse to act with any semblance of professionalism and generally treat you with contempt, it has been beyond a fresh breath of air to feel appreciated and cared for. Feel very stable and can enjoy my home knowing I am nestled into the bosom of the horizon family.

9 January 2022
Unprompted review
Rated 5 out of 5 stars

Helpful and stress free

Been renting with Chris for about 2 years now super helpful landlord whenever I have a problem it’s sorted as soon as possible which is great when you are busy with work and kids one less thing to worry about. Highly recommended!

30 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent letting agency

Stayed in horizon lets property for 5 years, never had any issues, the landlord was on point with everything in terms or repairs, payments etc , Chris is a great landlord , down to earth and understanding with any queries we had, always happy to help.
Everything you would want from a landlord he has to offer, highly recommended.

25 May 2021
Unprompted review

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