Purchased some additional deck dome lights in April. Ordered 3000K lights. Due to weather and other issues, did not install until October. Found that the lights were 5000K, which did not match the oth... See more
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Hoover Fence Company has been a supplier of fence and fencing related products for over 40 years. We provide products to contractors, retailers, and homeowners throughout the United States. We strive to make your fence buying experience a great one. As a small family owned business with our name as our trademark, we must always value the commitments and promises made to our customers and our suppliers not only as a responsible business entity, but because our family name is at stake. We are proud of this contrast to corporate America.
4521 Warren Ravenna Rd, 44444, Newton Falls, OH, United States
Replied to 85% of negative reviews
Typically replies within 1 week
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These gate kits are easy to use and keep everything looking and working good for years. This 3rd kit arrived as described on web site. FYI, this kit is for a new fenced in area (the other two 10 yr old gates from Hoover Fence are still fine). Didn't use to give reviews for companies that do what they're supposed to do - since that is less common these days I wanted to put this in for Hoover Fence.

Reply from Hoover Fence Co.
Ordered product and received it in a timely manner.

Reply from Hoover Fence Co.
Superb craftsmanship. Your hinges make our gate pop. I still have to mount the gate, but will do so soon. Thank you with all your help in guiding me to the correct kits and through bolts for my project!

Reply from Hoover Fence Co.
To be honest it was the short demonstration of how the product works that was the most helpful.
The product worked very well for my application. Thank you

Reply from Hoover Fence Co.
Jeff Beatty was very helpful in finding just the right gate closer for our needs.
Many thanks!

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Reply from Hoover Fence Co.
Very helpful customer support. The latch I bought was even more beautiful and sturdy than the picture.

Reply from Hoover Fence Co.
High quality tools, great price, fast delivery, they're Grrrrreat! :)

Reply from Hoover Fence Co.
My business is building fencing and gates, and Hoover Fence Co. always has what I need and prompt delivery!

Reply from Hoover Fence Co.
Great customer service along with Superior quality products!

Reply from Hoover Fence Co.
Didn't like the condition or quality of the posts i received. The end post was much smaller than the line post by an inch at least and the line post was pretty rough looking. Im only pickdy because when i get these for my customers they also must like the product. The shipping was extremly higher than most anywhere ive done business. Maybe thats the catch

Reply from Hoover Fence Co.
Easy to install and works very well. My horse had no issues going in and out of her stall. I just left it for her to do on her own, as she has another stall to use without the door. I don’t think it was clear on specs as to how high to place the sill plate, so my curtain is a few inches off the ground as my header was too high. May need to put in another header board and reinstall the sill plate so the curtain goes to the ground.

Reply from Hoover Fence Co.
The latch is fine. The $20 standard shipping fee for an item weighing less than a pound was outrageous.

Reply from Hoover Fence Co.
I had a fantastic experience working with Hoover Fence. Their customer service was both helpful and courteous, guiding me through the process so I could finalize everything on time. A truly reliable partner

Reply from Hoover Fence Co.
Adjust a gate kit is the only way to go when you need maximum variance in gate width openings. It can hold the weight when modified with chain link galvanized post brackets. Highly recommend.

Reply from Hoover Fence Co.
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