Purchased some additional deck dome lights in April. Ordered 3000K lights. Due to weather and other issues, did not install until October. Found that the lights were 5000K, which did not match the oth... See more
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Hoover Fence Company has been a supplier of fence and fencing related products for over 40 years. We provide products to contractors, retailers, and homeowners throughout the United States. We strive to make your fence buying experience a great one. As a small family owned business with our name as our trademark, we must always value the commitments and promises made to our customers and our suppliers not only as a responsible business entity, but because our family name is at stake. We are proud of this contrast to corporate America.
4521 Warren Ravenna Rd, 44444, Newton Falls, OH, United States
Replied to 85% of negative reviews
Typically replies within 1 week
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Hoover has always been a reliable source for us in getting some of the more difficult items. Thank you

Reply from Hoover Fence Co.
Fast delivery and fast connecting to low volt wiring. This is our 2nd set and I absolutely love our gate post lights. We had our first set or almost 20 years. The quick connect wiring made installation a breeze. They add beauty to our gate as well as night time security. Lights aren't too bright and aren't too dim. Just right.

Reply from Hoover Fence Co.
I order a set of gate locks for a community I manage and in a day I receive an email back that they didn't have the color I needed however they recommended a color that was just a little darker and after talking to the board members we agree on the color and it was sent to me with in 3 days, I really love the service and how fast they gave me a solution to resolve the issue, thank you guys

Reply from Hoover Fence Co.
Easy to reach. Good tech support. Quick delivery—-however shipping fee is pretty high!

Reply from Hoover Fence Co.
My order was filled quickly and packaged well. Installation was easy and the directions were easy to understand. the finish on the metal is very good and looks durable. The drop bolts work great on our split rail gates.

Reply from Hoover Fence Co.
Clear communication from the rep. Delivery right to my door, exactly as I requested. Haven't opened it yet but hopefully - all good.
Opened it - ALL GOOD!
Thank you
Valerie Griffin

Reply from Hoover Fence Co.
Product arrive early. Package extremely well. All parts accounted for. Can’t ask for better than that!!! Great company :)

Reply from Hoover Fence Co.
Enjoyed working with their representative. Knowable with helpful suggestions.

Reply from Hoover Fence Co.
Received exactly what I ordered. Shipping time was very prompt. Good quality of product!

Reply from Hoover Fence Co.
Hoover was the only place I could get the replacement parts I needed. They were reasonably priced, shipped fast, and responded to an email question I had quickly. So, all around, a very positive experience.

Reply from Hoover Fence Co.
Found a product online. Never used the product or Hoover Fence. Less than a week from order to delivery.

Reply from Hoover Fence Co.
Hardware itself is great, fast shipping, customer service. Does the job well. Gave it a 4 because the powder coating was pretty sloppy. Had drips, too much product in bolt threads (nuts won’t screw on) and easily scuffed (thin in spots). About as tough as spray paint honestly. If I had to order again, Id order the raw color and have it powder coated locally. Wasn’t worth the extra price.

Reply from Hoover Fence Co.
I purchased 6x12 temporary fence for an upcoming construction project. The cost to buy from Hoover was cheaper than a month and a half rental from United. They had everything in stock ready for pickup. Quality fence as well.

Reply from Hoover Fence Co.
Just perfect came in time also they have very nice customer service

Reply from Hoover Fence Co.
After Purchasing a gate which had a $1000 Shipping fee. We were contacted to pay an additional $1,800 for shipping. (More than the gate itself costs) $2,800 to ship a $1,600 gate.

Reply from Hoover Fence Co.
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