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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the product quality, often highlighting the vibrant colors, unique designs, and comfortable fabrics. Many find the items to be of good quality and enjoy the variety of styles available. However, some people were dissatisfied with the response times and delivery service. There are frequent mentions of significant delays in receiving orders, with some experiencing waiting times of several weeks or even months. Additionally, some customers reported issues with incorrect sizing, a decline in garment quality over time, and a lack of consistent communication regarding order status.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality. Many customers praise the great quality, vibrant... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report significant delays, with... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the great quality of items like... See more

Response time

Clients share negative opinions on response time, with many reporting significant delays and a lack of... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express significant frustration... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The delay was atrocious and the communication was lacking and dishonest. But the product eventually arrived and I really like the product. I ordered a shit-ton more produce and this time they're ev... See more

Rated 3 out of 5 stars

Februari 22 I placed an order, mars 4 i got a mail saying the order is on its way, they had booked transportation but the package had not actually been sent. 29th of mars i sent a mail asking about... See more

Rated 3 out of 5 stars

The hoodie itself is of good quality, fits well and is true to size. I love the design and the details such as the hidden pocket inside the kangaroo pocket. However, the whole experience was let... See more

Rated 3 out of 5 stars

I have ordered in the past and got a quality product. However. My recent order arrived many months late and with spotty customer service, but it did arrive (after three months). I feel like the... See more


Company details

  1. Printed Clothing Store
  2. Clothing Store

Written by the company

Hoodie Lab originated in 2017 in Stockholm, Sweden, with a small collection of vibrant All Over Print Hoodies and a vision to bridge talented artists with enthusiastic customers, transforming art into high-quality all-over print clothing. Presently, we craft thousands of distinct handmade products featuring designs from hundreds of talented artists around the globe.


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Perfect

Thin shirt so perfect for summer days 👍 the print itself looks great and accurate and the stitching is perfect.

25 February 2025
Unprompted review
Rated 1 out of 5 stars

Many weeks delivery time ?

27.01.2025 = Order
27.01.2025 = paid
Hoodie Lab presents delivery time of 7-10 days at date of Order.
But till now , 22.02.2025 not shipped and not received product.

unfortunately a very negative running experience. a shame and unnecessary, not recommended!

27 January 2025
Unprompted review
Rated 5 out of 5 stars

They have high quality hand made clothing.

They have high quality & clearly hand crafted clothing coupled with amazing designs. I’m a personal fan of their Catmoflauge pattern haha! There was a slight mix up in the color on one of my orders, and they immediately started crafting the replacement order and shipped it without asking me to send the incorrect order back. Ivy with their customer service took great care of me and is top notch without question!

Lee from Iowa

13 February 2025
Unprompted review
Rated 4 out of 5 stars

The hoodie is really nice

The hoodie is really nice. The communication was prompt and they were willing to work with me. The sleeves were a little tight and short. We might should’ve ordered a larger size even though we measured. Overall I would recommend this company.

3 February 2025
Unprompted review
Rated 1 out of 5 stars

Worse online shopping experience of my life

Ordered beginning of December as a xmas gift. They said max 3 weeks delivery. Product arrived in February!! Not only that but it was terribly made. The measurements are all off. I ordered a XL and it is smaller than a medium! My head won't even fit through the top hole!! To top off now I have to pay a fee for the return!!

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Best hoodie company on the internet!

After the abysmal experience I had when ordering from Fresh Hoods, I was a little nervous to order from another company incase history repeated itself, luckily though the company I ordered a replacement from, I can only describe as the best hoodie company on the internet!
I was kept fully up to speed with every step of the printing process, the order was dispatched exactly when they said it would be dispatched and arrived neatly packed and looking perfect! The quality and fit are perfect, the colours are bright and vibrant and I will most definitely be ordering more, may have to buy some of their T-shirts next time! Highly recommend these guys if you want clothing that really makes a statement!

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Still using my blanket after 3 years!

It's been well over 3 years since I purchased a hooded blanket and I still use it frequently! I've washed it several times and the quality is still fine.

The pretty art is a great touch.

1 September 2024
Unprompted review
Rated 1 out of 5 stars

Ordered an item on 5th December for a…

Ordered an item on 5th December for a Christmas present, it’s now 18th January and I’ve still not received it. Just says ‘crafting’ and has done ever since I placed the order, every time I ask them for an update they just fob me off and say it will be shipped next week…week after that …. and so on. At this point I think I’ve been scammed.

18 January 2025
Unprompted review
Rated 1 out of 5 stars

Great purchase- if you want to throw your money down the toilet!

I ordered one item in November, for a Christmas gift. It’s now January 17th and it still says it’s “in the production” phase. I reached out to the company in mid December and they replied saying that they were behind on producing and shipping orders because of the holiday. (Understandable). They offered to refund my shipping costs, which never happened. I emailed them 2x in the last week and it’s been crickets. Do not order from this company- seems more like a scam than a business !!!!

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Still improving

I noticed that the fabrics got thinner, but not really less in quality. On the contrary even, they´ve improved. Still love those amazing designs printed in such a high grade way and put together so skillfully. Top notch clothes. Impressed again!

16 December 2024
Unprompted review
Rated 1 out of 5 stars

If you want to wait ages for your…

If you want to wait ages for your order. Order here. Had to contact customer services then suddenly it was dispatched. Waited weeks only for it to be sent to a random shop to be collected with notification that this had been done. Won't order again

29 November 2024
Unprompted review
Rated 4 out of 5 stars

Order miss a T Shirt.

Very happy with the order (pattern ok, quality and size is perfect) however I cannot give the maximum score because: On my order of 11 t-shirts, one is missing. My order took a long time to arrive with the company UPS in France, it was 3 days late. So I would like to know the procedure to follow to recover the missing item?

27 December 2024
Unprompted review
Rated 2 out of 5 stars

Took a month to arrive

Took a month to arrive.
Quality is not great.
The main colour on the website was yellow but it was a definite orange when it arrived. Also, the sleeve was a different black to the rest so looked odd.
Be warned that returns from the UK have to be paid for by the customer and they take a restocking fee also.
Would not buy from Hoodie Lab again.

20 December 2024
Unprompted review
Rated 4 out of 5 stars

Gorgeous print, disappointing fabric

It hadn't occurred to me that the fabric could be anything else than cotton. However, upon revisiting the Hoodie Lab homepage I can see it's stated loud and clear that they're using a "super soft poly blend fabric".
It would therefore not be fair to give less than four stars.

12 December 2024
Unprompted review

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