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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the product quality, with many finding the items to be of good material and vibrant colors. The designs are frequently highlighted as a positive aspect, and some consumers are satisfied with the fit and tailoring of their purchases. However, a significant number of people were dissatisfied with the response time from the company, reporting long delays in communication. Delivery service is also a common point of concern, with many experiencing extended waiting periods for their orders to arrive. Some reviewers also noted inconsistencies in product sizing and quality, with certain items not meeting expectations or differing from previous purchases.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing. While many reviewers praise the great... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report significant delays, with orders taking... See more

Quality

People report ambiguous experiences with quality. While some customers praise the great quality of hoodies,... See more

Response time

Customers consistently express dissatisfaction with response times. Many reviewers report significant delays... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers report significant delays, with... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Februari 22 I placed an order, mars 4 i got a mail saying the order is on its way, they had booked transportation but the package had not actually been sent. 29th of mars i sent a mail asking about... See more

Rated 3 out of 5 stars

The hoodie itself is of good quality, fits well and is true to size. I love the design and the details such as the hidden pocket inside the kangaroo pocket. However, the whole experience was let... See more

Rated 3 out of 5 stars

I have ordered in the past and got a quality product. However. My recent order arrived many months late and with spotty customer service, but it did arrive (after three months). I feel like the... See more

Rated 3 out of 5 stars

** Update 31st July - since my first review customer service have been in contact and resolved the problem issuing a full refund. ** I bought some items that were not the size they claimed to be.... See more


Company details

  1. Printed Clothing Store
  2. Clothing Store

Written by the company

Hoodie Lab originated in 2017 in Stockholm, Sweden, with a small collection of vibrant All Over Print Hoodies and a vision to bridge talented artists with enthusiastic customers, transforming art into high-quality all-over print clothing. Presently, we craft thousands of distinct handmade products featuring designs from hundreds of talented artists around the globe.


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Great design, awful fabric.

The designs on the hoodies and shirts are great, very nostalgic and well made. However, I really dislike the fabric. It's 100% polyester, and it made my skin feel like it was suffocating. Even though it says the fabric is breathable and moisture wicking, it doesn't feel like it. Polyester doesn't do those things. I had to take it off after a couple hours because I was sweating.
I really wish they'd use 100% cotton.

7 October 2024
Unprompted review
Rated 4 out of 5 stars

Fantastic shirts, but too long of a wait

The shirts themselves are fantastic. They feel very high quality and are very comfortable. However, it took a month to get delivered from the time I ordered them. Would have given 5-stars if the delivery date was more accurate when purchasing.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Quality not Quantity

The quality of printing is by far supreme the colors truly pop. I wish there was another option instead of a hoodie but I like it all the same. Definitely have already received so many compliments on it and it helps keep my students distracted and allows them to regulate themselves by finding their favorite artist on my jacket.

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing ! The sweatshirts looks exactly like the pictures ! This company is not a scam, you can buy their articles ! Love it !

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Great product!

The fabric is soft, comfy and high quality, the colors are vibrant, and the patterns are so much fun! I’ll definitely be ordering more from hoodielab. I’d suggest ordering up a size because it runs a bit small.

19 September 2024
Unprompted review
Rated 4 out of 5 stars

Dress is great

Dress is great, colours really vibrant and soft fabric. Unprinted/white lining inside front pocket looks out of place slightly, wish it had been lined in coloured fabric like the hood.
Progress was labelled as crafting for longer than expected period stated on website, ordered 22nd Aug, arrived 17th Sep. Would buy again

19 September 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE OF SHIRT SIZES

shirt took AGES to arrive. And the shirt itself is made of some weird material. print is bright and bold.
but the sizing is way way wrong.
bought the largest size which is 4XL.
this shirt is an XL on a good day.
very disappointed.

19 September 2024
Unprompted review

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