Have not heard back from them. I specifically stated I’m having chest/heart issues with their toys and I’ve been ignored. That’s really messed up, I expect more from them and now I can’t even use thei... See more
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Purchased the Hayden in August used once for about 15 mins and the end part that you insert into came unattached from the metal cage type part also it had a split which I thought was unacceptable. Con... See more
Company replied
Purchased the Warrior and it seems to be a solid product. Although it's been a few days since I've had it, it is a quality product. Fast charging, long battery life, and intense experience with the 7... See more
Company replied
I ordered toys from Honey Play Box in October 2024. Toy quality is supreme and I am very satisfied with them. However, after several months of use they broke and I contacted their support just t... See more
Company replied
Company details
About Honey Play Box®
Written by the company
🌟 Welcome to Honey Play Box®! 🌟
We're here to inspire your journey to pleasure and self-discovery with our diverse range of body-safe toys. From sleek designs to luxurious materials, our products cater to your unique desires.
Join our empowering community today on social!
Facebook | Twitter | Instagram | TikTok | YouTubeUnlock Joy - Say Yes to Honey Play Box®! ❤️
Contact info
14225 Telephone Ave, Unit D-E, 91710, Chino, United States
- +1 (201) 431-0712
- info@honeyplaybox.com
- honeyplaybox.com
3.7
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Honey Play Box®
Thank you so much for your positive review! We greatly value your feedback and are thrilled to hear that you're enjoying our products. We hope to continue this journey with you and invite you to join our vibrant community on social media. Follow us to discover new products and connect with other enthusiasts. Let's keep the excitement going!
🐝 Instagram: @HoneyPlayBox 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
See you there, and once again, thank you for being a part of the Honey Play Box community!
Product broken when received
3 June 2024
Reply from Honey Play Box®
Thank you for sharing your feedback. We're truly sorry to hear your experience didn't meet expectations.
At Honey Play Box, we're committed to providing quality products and exceptional service.
We’d love a chance to make things right. Please reach out to us at info@honeyplaybox.com to discuss an item exchange or to receive a credit back—ON US!
Your satisfaction is our priority, and we hope to turn your experience around.
Warm regards,
Customer Care Team, Honey Play Box
My new product will not hold charge and…
My new product will not hold charge and have had it less than two week.
20 June 2024
Reply from Honey Play Box®
Thank you for sharing your feedback. We're truly sorry to hear your experience didn't meet expectations.
At Honey Play Box, we're committed to providing quality products and exceptional service.
We’d love a chance to make things right. Please reach out to us at info@honeyplaybox.com to discuss an item exchange or to receive a credit back—ON US!
Your satisfaction is our priority, and we hope to turn your experience around.
Warm regards,
Customer Care Team, Honey Play Box
You guys are easy to work with
You guys are easy to work with
Your site has a large selection
You deliver in a timely fashion
21 June 2024
Reply from Honey Play Box®
Thank you so much for your positive review! We greatly value your feedback and are thrilled to hear that you're enjoying our products. We hope to continue this journey with you and invite you to join our vibrant community on social media. Follow us to discover new products and connect with other enthusiasts. Let's keep the excitement going!
🐝 Instagram: @HoneyPlayBox 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
See you there, and once again, thank you for being a part of the Honey Play Box community!
Better than chocolate and a man
19 June 2024
Reply from Honey Play Box®
Thank you so much for your positive review! We greatly value your feedback and are thrilled to hear that you're enjoying our products. We hope to continue this journey with you and invite you to join our vibrant community on social media. Follow us to discover new products and connect with other enthusiasts. Let's keep the excitement going!
🐝 Instagram: @HoneyPlayBox 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
See you there, and once again, thank you for being a part of the Honey Play Box community!
The Support staff was extremely helpful…
The Support staff was extremely helpful and responsive
17 June 2024
Reply from Honey Play Box®
Thank you so much for your positive review! We greatly value your feedback and are thrilled to hear that you're enjoying our products. We hope to continue this journey with you and invite you to join our vibrant community on social media. Follow us to discover new products and connect with other enthusiasts. Let's keep the excitement going!
🐝 Instagram: @HoneyPlayBox 🐝 Twitter: @HoneyPlayBox 🐝 Facebook: Honey Play Box
See you there, and once again, thank you for being a part of the Honey Play Box community!
Reply from Honey Play Box®
We're so glad to hear you had a positive experience.
Dependable company who backs up their products
Product is as stated and I like the way this company backs up their products when their is a problem.
28 May 2024
Reply from Honey Play Box®
Thank you for your kind words! We appreciate your feedback and are glad you're satisfied with our products and customer service. We're committed to providing quality products and support.
Fast and easy
10 June 2024
Reply from Honey Play Box®
Thank you for your feedback! We're glad to hear you found our service fast and easy.
Spanky …
Works great i like it a lot fair price i have 2 others different brand they cost more but this one is the best
28 May 2024
Reply from Honey Play Box®
Thank you for your kind words and for sharing your positive experience. We're thrilled to hear that you're enjoying our product and appreciate your comparison to other brands.
Items arrived as expected and in…
Items arrived as expected and in discreet packaging in the amount of time originally stated.
28 May 2024
Reply from Honey Play Box®
We appreciate your positive feedback and are glad you received your items as expected. Thank you for choosing our service.
Reply from Honey Play Box®
We understand your frustration and sincerely apologize for the inconvenience you faced. We value your feedback and are committed to improving our product to meet your expectations. Your concerns have been forwarded to our product development team for further investigation and necessary enhancements. Thank you for taking the time to share your experience with us.
Everything was easy
6 June 2024
Reply from Honey Play Box®
Thank you for your kind words! We're delighted to hear that you found everything easy. If you ever need further assistance, don't hesitate to reach out. We appreciate your support!
Quick and easy ordering
Quick and easy ordering. Easy to add the promo code to get some $$ off. Love the site.
6 June 2024
Reply from Honey Play Box®
"Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our ordering process quick and easy, and that you were able to successfully apply the promo code. We appreciate your kind words about our site, and we're glad you're enjoying it. Thank you for choosing our platform!"
Reply from Honey Play Box®
Thank you for taking the time to share your positive experience with our website. We're delighted to hear that you found it easy to use and navigate. Your feedback is greatly appreciated and motivates us to continuously improve our services. We value your satisfaction and will strive to maintain this level of user-friendliness in the future.
I've only placed the order
I've only placed the order. We haven't gotten the device yet, however, my experience shopping their website was good. The site is orderly and well designed, looked seductive and relaxing. I was able to make my purchase online easily and even got free shipping. Can hardly wait for it to get here so we can try it out!
5 June 2024
Reply from Honey Play Box®
Thank you for sharing your positive experience with our website. We're delighted to hear that you found it orderly, well-designed, and visually appealing. We strive to create a user-friendly and aesthetically pleasing platform for our customers, so your feedback is greatly appreciated. We're excited that you were able to make your purchase easily and take advantage of our free shipping offer. We hope you enjoy using your device once it arrives and look forward to serving you again in the future.
Whole day didn’t ship
3 June 2024
Reply from Honey Play Box®
Dear Kevin,
Thank you for your review. We apologize for any inconvenience caused. Your order from June 2nd was shipped out on June 3rd.
Your order was shipped within one working day, which is within our usual timeframe of 1-2 working days for dispatch.
Please keep an eye on the tracking information provided https://webtrack.dhlglobalmail.com/orders/33872406032644429/details/420342889261290316875000955323 to ensure timely receipt of your package.
If you have any further questions or concerns, please feel free to contact us.
Best regards,
Great customer service
Great customer service. Immediately took care of the problem. Extremely satisfied.
2 June 2024
Unprompted review
Reply from Honey Play Box®
It's fantastic to hear that you had a positive experience with our customer service team! Providing prompt and effective assistance is a top priority for us, and I'm glad we were able to resolve the issue to your satisfaction. Thank you for sharing your feedback, and please don't hesitate to reach out if you need any further assistance in the future. We're here to help!
poor quality products
13 May 2024
Reply from Honey Play Box®
We're sorry to hear that you were dissatisfied with the quality of our products. Your feedback is very important to us, and we take it seriously. Please reach out to our customer service team so we can address your concerns and work towards a resolution. We strive to provide high-quality products and your satisfaction is our priority. Thank you for bringing this to our attention
Product didn’t do as it was advertised…
Product didn’t do as it was advertised . I would not recommend this product to anyone
13 May 2024
Reply from Honey Play Box®
Thank you for taking the time to share your feedback. We understand that you're disappointed with the product's performance and we sincerely apologize for any inconvenience caused. Your experience is important to us, and we'll forward your comments to our product development team for further evaluation. We value your input and will work to improve our products based on customer feedback like yours.
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