Never received my items , I purchased two personalized necklaces on August 03 2022 they never arrived. I tried on several occasions to contact them by email and the never replied. The total cost for t... See more
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I placed an order months ago and still haven’t received it. Thought it might take a little longer to ship anyways, because I live outside of the US, but this is ridiculous. I’ve tried emailing them... See more
The quality is horrible! I got a locket necklace and it’s a cheap plastic material as opposed to a metal or something else sturdier. The picture is literally just a piece of regular paper cut and glue... See more
Company replied
The locket is a nice size for a necklace but too small as a keychain. We bought several keychains and were disappointed how small they are. A little guidance would have been appreciated regarding pi... See more
Company replied
Company details
Information provided by various external sources
Personalized Jewelry 🍯 We ship worldwide 🌎 IG: https://t.co/B2gMkVrqID
Contact info
1302 N 15th Street, 33605, Tampa, United States
- support@honeylock.co
- honeylock.co
2.0
Poor
159 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got the heart locket keychain and it…
I got the heart locket keychain and it was honestly perfect. I absolutely fell in love when I saw and opened the packaging. The hearts came with more than one copy of the pictures which was nice and I have already recommened them to a friend they are so perfect!
8 November 2019
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Thank you Pretti!
Reply from HoneyLock | Personalized Jewelry Company
Thank you Perla!
I ordered this as a gift for my mom and…
I ordered this as a gift for my mom and it never came in I emailed and tried to contact through there instagram page and still haven’t received a message back I even paid extra money for the package insurance which I guess is pointless to have my advice is to not order from here
5 November 2019
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hey Adrionna!
We're so sorry to hear. What is your order number so I can help you?
Never received product it has been over…
Never received product it has been over a month can’t get ahold of anyone on the phone , they don’t return Emails
Order # 2950 ,
5 November 2019
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hey John,
We do not have a phone number on our website, you may be talking about HoneyLocker a dropshipping store. We're a jewelry brand called HoneyLock with no association with HoneyLocker.
I ordered the gold locket for my…
I ordered the gold locket for my grandma and she loved it!!!
27 October 2019
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Glad you had a great experience!
The locket was very attractive
The locket was very attractive, the pictures were clear, but it dropped not even 12 inches and it broke easily. Very cheap and flimsy material.
26 October 2019
Unprompted review
I still haven’t gotten my product and…
I still haven’t gotten my product and it’s been 2+ weeks
25 October 2019
Unprompted review
I didn’t really like the gold it had
21 October 2019
Unprompted review
Beautiful jewelry
They shipped my necklace fast and made it perfectly. It's a great idea for a gift or just something nice for yourself.
17 October 2019
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hey Jessica,
Thank you for your kind words!
They were so helpful
They were so helpful, even when I messed up my own order. They help fox it before it was sent to me. I was missing one of the necklaces and I sent them an email and they responded right away. I will forsure keep buying from them. Only thing I wasn't sure about was how it was shipped to me. Could have had more tape on it to make it more secure. But other then that I was more then satisfied.
17 October 2019
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hey Dear!
Thank you so much for your kind words. Customer support is a priority for us and I am glad we were able to assist you. As for the packaging I will let my team know about adding tape to make it more secure!
The packaging was cute and it was a…
The packaging was cute and it was a beautiful.
Was looking forward to the picture already in the locket but it was easy to put in. Wish the necklace was a little bit more silver
16 October 2019
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hey Enzoni!
Thank you for your kind words and input on how we can improve your experience. Our team is currently working on a process to have the images placed in the locket which will be done by mid-Nov.
My chain never came it was supposed to…
My chain never came it was supposed to be a gift for my boyfriend and naver came
13 October 2019
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hey Marbella,
I apologize that you have not received your package. Please provide me your order number or email associated with the order so I can further assist you.
Very disappointing
MY entire product was broken and I want a full refund I am not happy
11 October 2019
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hello Aja,
Thank you for contacting us about this. We've replied to your email and is waiting for a response, please rest assured that we will have this resolved asap.
Never have received my order and I…
Never have received my order and I cannot get in touch with anyone at this company.
30 September 2019
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hey Kimberly!
So sorry about this, may I have your order number or email associated with your order so I can further assist you?
We never received the product or a…
We never received the product or a response from ANYONE after 4 email attempts to find out what issue was. DO NOT order from this company- worst!!
26 September 2019
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hey Jennifer!
I am so sorry that we didn't respond to your emails. May I have the email address associated with your order so I can further assist you?
A scam never received product will not…
A scam never received product will not answer emails and phone calls goes to nothing stay away
24 September 2019
Unprompted review
Loved the product
Loved the product! More importantly she loved it!
24 September 2019
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Justin,
Thanks so much for your feedback! We’re really glad you enjoyed our product!
Looking forward to your future orders and thanks again!
I purchased the custom bracelet with my…
I purchased the custom bracelet with my son’s birthday on it and I am so in love with it! Wonderful quality. I never take it off and even shower with it without having to worry about it turning my wrist green. I only gave 4 stars because shipping took longer than expected. 10/10 would order again.
20 September 2019
Unprompted review
Got some best friend bracelets for my…
Got some best friend bracelets for my girls and we love them!
20 September 2019
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Taylor,
Thanks so much for your feedback! We’re really glad you enjoyed our product!
Looking forward to your future orders and thanks again!
This company is so cute
This company is so cute! I just got a necklace from them and loved it! The shipping wait took a little long but it was definitely worth the wait!
20 September 2019
Unprompted review
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