Never received my items , I purchased two personalized necklaces on August 03 2022 they never arrived. I tried on several occasions to contact them by email and the never replied. The total cost for t... See more
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I placed an order months ago and still haven’t received it. Thought it might take a little longer to ship anyways, because I live outside of the US, but this is ridiculous. I’ve tried emailing them... See more
The quality is horrible! I got a locket necklace and it’s a cheap plastic material as opposed to a metal or something else sturdier. The picture is literally just a piece of regular paper cut and glue... See more
Company replied
The locket is a nice size for a necklace but too small as a keychain. We bought several keychains and were disappointed how small they are. A little guidance would have been appreciated regarding pi... See more
Company replied
Company details
Information provided by various external sources
Personalized Jewelry 🍯 We ship worldwide 🌎 IG: https://t.co/B2gMkVrqID
Contact info
1302 N 15th Street, 33605, Tampa, United States
- support@honeylock.co
- honeylock.co
2.0
Poor
159 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m in love with my locket I really…
I’m in love with my locket I really like it the only thing that upset me is that my picture is falling out but I love my necklace
8 August 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Kiersten,
Thank you so much for your positive words, we really appreciate the time you took to write such a detailed review! We will make sure to improve our product and we appreciate your feedback about it.
Looking forward to your future orders soon and thanks again!
No quality to this quantity
Very upset with the quality of the jewelry itself. The pictures dont take up the entire space alotted inside the locket. And the locket feels cheap and sounds cheap. The chain is also super small.
2 August 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Kayla,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Reply from HoneyLock | Personalized Jewelry Company
Hi Jc,
Thanks so much for your feedback! We’re really glad you enjoyed our customer service and our product.
Thanks again for the review and for being such a great customer.
The bottom of the heart locket had a…
The bottom of the heart locket had a sharp edge sticking out and cut my finger. I had to file it down before giving it to the person it was a gift for. Them the chain itself was tangled and I had to untangle it from a knot. Not sure if I will be ordering anymore.
1 August 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Sam,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Love it 😊
When it first arrived I got so excited and it arrived perfectly and once I opened it up it had stickers and the necklace came in a cute little pouch and I saw it and it had my pictures that I picked and I loved it and the necklace was so pretty.I’ll wear it forever.😁😍🥳🤩
1 August 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Viviana1444,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review about our product. Your review means a lot to us and lets us know we’re on the right track!
Thanks again for the review and for being such a great customer.
Crappy product and looks really cheap
1 August 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Brya,
We apologize that our product did not satisfy your expectations.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Reply from HoneyLock | Personalized Jewelry Company
Hi Kathy,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
The necklace was beautiful
The necklace was beautiful, thank you so much...my bestfriend loved her birthday gift.
9 July 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Shithi,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review about our product and we're glad your bestfriend loved it. Your review means a lot to us and lets us know we’re on the right track!
Thanks again for the review and for being such a great customer.
i never got my package and its almost…
i never got my package and its almost been a month
9 July 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Kealanie,
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. May I have your order number or email associated with your order so I can further assist you?
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Reply from HoneyLock | Personalized Jewelry Company
Hi Monica,
Thanks so much for your feedback! We’re really glad you enjoyed our product!
Looking forward to your future orders and thanks again!
The heart locket kept falling off the…
The heart locket kept falling off the chain and when I got it was broken and had to go buy a new chain to fix it
8 July 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Henry,
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Thank you my mom loved her gift
Thank you my mom loved her gift, she lost her mother to Covid-19 I wanted to do something special for her, thank you so much.
5 July 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Salome,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review about our product and we're glad your mom loved it. Your review means a lot to us and lets us know we’re on the right track!
Thanks again for the review and for being such a great customer.
Okay, but not what I expected
The gold locket was great. The locket overall was thinner than I wanted/expected. The silver locket was poor in material and scratched upon arrival. Would definitely recommend gold over silver.
3 July 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Lauren,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
The website itself and the ads on…
The website itself and the ads on instagram make it looks absolutely gorgeous, as if it was really made of gold, shiny, durable. But unfortunately its not true when you get it. Its made of cheap material and mine was already stained as if the metal it was made with was already worn before. The only thing I liked about this were the pictures, at least they do look good.
2 July 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Daniela,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Reply from HoneyLock | Personalized Jewelry Company
Hi Amanda,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review about our product and we're glad your wife loved it. Your review means a lot to us and lets us know we’re on the right track!
Thanks again for the review and for being such a great customer.
Light and Cheap
It was exactly what was in the picture but felt really light and cheap
2 June 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Alex,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Cheap product and never replied to my…
Cheap product and never replied to my email .
2 June 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Jonathan,
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We are looking into this issue and hope to resolve it promptly and accurately.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
It was little
2 June 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Tieesha,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
My girlfriend loves the lock
2 June 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Hunter,
Wow, we were blown away by your positive words, we really appreciate the time you took to write a review about our product and we're glad your girlfriend loved it. Your review means a lot to us and lets us know we’re on the right track!
Thanks again for the review and for being such a great customer.
Decent website and product
The online website looks clean and makes the business look legitimate. I would say that this business is pretty legit, as least from my experience. I got what I ordered about 4-5 days after I placed the order. When I received it, though, it felt like it was made of plastic. The image was also not cut perfectly to fit the round edges of the locket, but at least the picture looked of decent quality. Other than those small imperfections, I would say you definitely do get what you pay for. I paid $34 by searching up “honeylock discounts” and found a 25% coupon, so I fortunately didn’t pay AS MUCH as others. I’ve checked the price on honeylock products with others, and HoneyLock’s is obviously a much better price point. You do get a poor feeling quality along with that low price tag, of course. In conclusion, you can get much a better quality product from other places that cost only a couple dollars more. But if you are willing to spend money on something cheap that takes a while to deliver and is NOT the best of quality, then this is definitely the website.
1 June 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Erick,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. However, were not able to locate your order in our system. Please send us an email with your order number for further assistance.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
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