Hone Health Reviews 

12,014
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 5,416 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and doctors for their professionalism, knowledge, and compassionate approach. People appreciate that medical professionals take the time to listen to their concerns without rushing appointments and clearly explain complex information. Many felt heard for the first time, receiving personalized care and understanding for their health issues. The overall service is described as streamlined, simple, and easy to use, making the entire process smooth. Consumers highlight the convenience of the web-based platform and efficient handling of aspects like blood draws and appointment scheduling. Many reviewers report positive results from their treatment plans, feeling significantly better and having their needs met.

What people talk about most

Staff

Consumers find staff to be positive, often describing them as knowledgeable, compassionate, and committed to... See more

Service

Reviewers highlight positive aspects of service, praising the professionalism and knowledge of the doctors... See more

Customer service

Clients share positive opinions on customer service, with many feeling heard and understood by medical... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease and convenience of the... See more

Product

Customers had ambiguous experiences with the product, with some reviewers praising its personalized approach... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr. Wilson was professional, knowledgeable, and took time to explain how my treatment should benefit me. I feel like I will finally get the relief I need. Looking forward to working with her in the fu... See more

Rated 5 out of 5 stars

Since joining Hone I’ve had nothing but good experiences. My doctor is very knowledgeable and informative and actually listened to the symptoms id been having. It’s been a year now, and with some mino... See more

Rated 5 out of 5 stars

Dr Golden from Home has helped me tremendously with my menopause symptoms my insomnia, fatigue, hot flashes. She placed me on the right combo of meds and within one week most of my symptoms were comp... See more

Rated 5 out of 5 stars

Everything is always streamlined and simple. The clinicians are always kind and professional. They also always seem genuinely concerned about how the patient is feeling or any concerns they may have e... See more


Company details

  1. Online Pharmacy
  2. Health Consultant
  3. Online Prescription Medication Vendor

Written by the company

Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age. Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment. Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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4.8

All reviews

(12,014)

5,305 reviews in the last 12 months

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Rated 1 out of 5 stars

1 Star

1 Star – Extremely Disappointed

My experience with Tono Health has been incredibly frustrating. I was charged for appointments that never took place, and despite multiple attempts to contact the company, I have been unable to get anyone to respond to my emails or answer my phone calls.

Even more concerning, my credit card continued to be charged after these missed appointments, with charges appearing that I did not expect or authorize. Trying to resolve the issue directly has been nearly impossible due to the lack of customer service and communication.

I ultimately had to dispute the charges with my credit card company because I could not get anyone at Tono Health to address the problem. No customer should have to go through that simply to stop incorrect billing.

Based on my experience, I cannot recommend Tono Health. Until they improve their billing practices and provide responsive customer support, I would urge others to review their statements carefully and proceed with caution.

9 July 2026
Unprompted review
Hone Health logo

Reply from Hone Health

We are unable to locate a patient account or communication history based on the info associated with this review, so we have submitted a request for more information through Trustpilot. If this is a genuine review from a Hone patient, please respond to that request with your contact details and a member of Hone's Care team will be in touch shortly.

Rated 5 out of 5 stars

I’ve had a great experience with Lori…

I’ve had a great experience with Lori Valentine, with the Hone Care Team. She’s been very responsive and professional. I told her they should have a trophy for best care team member and that she should be the reigning champion. For sure.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Dr. Dunston

Dr. Dunston was caring and listened. Didn't rush me through the appointment. Made me feel heard and gave me alot to consider and research

10 July 2026
Unprompted review
Rated 5 out of 5 stars

On time

On time, Dr. Listened to my concerns. Was prepared know about my bloodwork before we met. At the end I was asked if there was anything else I needed to havea answered. Thank You

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

My provider, Dr. Stansbury, has been very helpful. He's thorough, and has come up with some good solutions to help with issues that had popped up for me. He listens, and I'm getting great results.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

I couldn’t have asked for a better…

I couldn’t have asked for a better experience with Hone! From the ordering process to going to the lab and consultation with the doctor, I would highly recommend everyone to do this. Especially women that are struggling with hormones like myself.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

What makes it a great experience?

What makes it a great experience?? The attention, the communication and the ease of navigating the app is top notch.
I can not say enough nice things about my doctor either. She answers all my questions. She is insightful and kind as well. Thank you!!

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Dr Golden from Home has helped me…

Dr Golden from Home has helped me tremendously with my menopause symptoms my insomnia, fatigue, hot flashes. She placed me on the right combo of meds and within one week most of my symptoms were completely gone. I love this programs its fast simple and works!

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

The doctor is friendly, he answered all
My questions and offers a lot of helpful advice to maximize my treatment plan

8 July 2026
Unprompted review

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