Homeward Reviews 

402
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers had a great experience with this company. Customers consistently appreciate the efficient service and helpful staff who make the property buying and selling process extremely smooth, transparent, and completely stress-free from start to finish. Consumers note that the professional team is very knowledgeable, highly responsive, and exceptionally clear in their communication throughout every single step of the entire transaction. Some reviewers were not happy with unexpected costs, hidden charges, and expensive fees that were suddenly charged for using the program. A few other people also felt that communication could be significantly improved regarding extra expenses and final charges that appeared after closing.

What people talk about most

Service

People report positive experiences with service, highlighting that the process is easy, transparent, and fast... See more

User experience

Reviewers express great satisfaction with user experience, highlighting how quick, easy, and straightforward... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising loan officers and team members for being... See more

Customer service

Users describe positive interactions with customer service, noting that the team communicated clearly and... See more

Price

Consumers find price to be ambiguous, as experiences vary widely regarding costs and financial returns. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've used Homeward's Buy Before You Sell program a number of times, and it really does make the buying and selling experience for the client more convenient. More than anything it helps to provide cer... See more

Company replied

Rated 4 out of 5 stars

Loan officers were terrific to work with. They were helpful, informative, and had good follow through. Underwriting drove me crazy with all the redundant information they asked us to provide. I thi... See more

Company replied


Company details

  1. Real Estate Agency
  2. Furniture Store

Written by the company

Don’t lose the home you love to a more competitive offer. Become a cash buyer today. Homeward enables you to make a cash offer that's four times more likely to win in today's competitive real estate market. And, if you already own a home, Homeward empowers you to buy with cash before you sell. You'll know where you're moving before you list your home and can skip the hassle of showing your house while you live in it. Get approved today and you'll be ready to make a cash offer as soon as the home you want comes on the market.


Contact info

4.2

Great

TrustScore 4 out of 5

402 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(402)

73 reviews in the last 12 months

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Rated 1 out of 5 stars

COMPLETE SCAM OF A COMPANY

Orchard Homes is partnered with Homeward Title, a company that has scammed countless homeowners. They lure you in with three options: a low cash offer, a “quick sale,” or their “amazing program” through Homeward Title where they advance part of your equity so you can move out while they sell your home for top value. It sounds perfect, but it’s absolutely not.
They immediately increased the “repair funds” they set aside, claiming I’d get most of it back later. After the first closing, both companies ghosted me and even my Orchard realtor, who was supposed to represent Homeward Title for the second closing. They lied to him repeatedly, kept him out of the loop, and told him the house was ready to list—only for him to find it in far worse condition, leaving the house now with things in a complete a mess, which they were not before. The house was left in embarrassing condition, nowhere near ready to list, yet they still sent him out as if it were.
After constant pressure they finally sent a random spreadsheet with vague items and unexplained charges. They refused to provide invoices or proof of how they spent my funds. They charged a 19% fee and pocketed around $17k of my “repair funds” with zero documentation. Even after involving a lawyer, they dismissed all requests for proof. Homeward Title has a long history of doing this to homeowners, and Orchard continues to promote them, making them complicit.
My Orchard realtor repeatedly reported the issues, and Orchard ignored everything. When he pushed too hard, they replaced him to silence him, costing him the commission he rightfully earned.
Orchard knowingly partners with a company that scams homeowners, ignores contract obligations, and mistreats everyone involved. Stay far away from Orchard Homes and Homeward Title. Save yourself the money, stress, and lies. Whatever you do, stay FAR AWAY from Orchard Homes, and most certainly Homeward Title. Save your money, the stress, the headache and all the lies that will continue to be fed your way.

In response to their reply: so basically you guys can make up any amount as the “final charge” since you don’t provide any accurate factual invoices with amounts and proof of what the funds are used for. Just SELLERS BEWARE: be prepared to give them all your money and not see any return. And it’s crazy you say all your customers have positive reviews and experiences.. the BBB seems to strongly suggest otherwise.

24 March 2026
Unprompted review
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Reply from Homeward

Thank you for your feedback. Our customers continually have positive experiences with us, as we strive to provide an enjoyable and straightforward process for them, and are disappointed that you feel we did not meet your expectations.

We're sorry to hear about the difficulties you experienced. Regarding the fees and repair funds, any applicable fees are discussed in the Homeward Offer Presentation, as well as detailed out in our Service Agreements. While we attempt to give as accurate estimates as possible for necessary repairs, the final repair amount may be higher or lower depending on what our repair partners discover once they arrive on site. Final amounts can differ from early estimates due to changes in timelines, increased or reduced repair needs, or closing-related expenses that occur after the initial quote.

We also want to acknowledge your concerns around communication and the overall experience; we take these comments seriously. We strive to provide the very best customer service with accurate and timely communication, and apologize that you feel like we did not hit the mark. We'd like the opportunity to learn more and see how we can help address and resolve your concerns. Please reach out to our Homeward Support Line at (512) 572-6686 so our team can follow up directly.

Rated 5 out of 5 stars

Homeward is by far the most…

Homeward is by far the most transparent, fairest, and fastest home buying service there is! They work hard to ensure the transaction is beneficial to all parties. You have that peace of mind that they’re working with you, not against you. The amount of dedication and integrity they possess speaks volumes, especially in this industry.

20 May 2026
Unprompted review
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Reply from Homeward

Thank you for such a thoughtful and generous review! Being recognized for transparency, fairness, and dedication is something we take great pride in. We believe every transaction should be beneficial to all parties involved, and it's incredibly rewarding to know that came through in your experience. We truly appreciate your trust and support!

Rated 5 out of 5 stars

Homeward is willing to go the distance to make the deal work

I had all information needed to have a seamless transaction. The offer was exactly what the seller needed

13 February 2026
Unprompted review
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Reply from Homeward

Thank you for sharing this! We're pleased to hear the transaction was seamless and that the offer hit the mark for the seller. Doing what it takes to bring a deal together for all parties is at the core of how we operate, and it's great to know we delivered that for you. We appreciate your trust in Homeward and wish you the very best ahead!

Rated 5 out of 5 stars

Recommend Homeward Mortgage

We chose Homeward Mortgage to purchase our new home. Dirk and Nicole were organized, transparent, professional, and personable, which greatly reduced my stress. They treated me not like a transaction but as a valuable customer. Highly recommend!

22 April 2026
Unprompted review
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Reply from Homeward

Thank you for the kind words and for choosing Homeward Mortgage! We're thrilled to hear that Dirk and Nicole made such a positive impact on your home buying experience. Being organized, transparent, and personable while making every client feel truly valued, not just like a transaction, is exactly the standard we hold our team to. We'll be sure to pass along your kind words to them both! Congratulations on your new home, and thank you for the recommendation!

Rated 4 out of 5 stars

Excellent option for clients who need a…

Excellent option for clients who need a quick move.

8 May 2026
Unprompted review
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Reply from Homeward

Thank you for the kind words! Providing a fast and dependable solution for clients with time-sensitive needs is at the core of what we do. We appreciate you sharing your experience and wish you all the best!

Rated 4 out of 5 stars

Loan officers were terrific.

Loan officers were terrific to work with. They were helpful, informative, and had good follow through.

Underwriting drove me crazy with all the redundant information they asked us to provide. I think most underwriting departments in all mortgage company's act the same way. It's the process that is uncomfortable not necessarily the underwriters themselves.

6 May 2026
Unprompted review
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Reply from Homeward

Thank you so much for the honest and thoughtful feedback! It's great to hear that our loan officers were helpful and delivered on follow through, as that's exactly the experience we strive to provide. We also appreciate you sharing your thoughts on the underwriting process. Your feedback is valuable as we continuously look for ways to make every step of the journey as smooth as possible. We're grateful for your taking the time to share your thoughts with us.

Rated 5 out of 5 stars

Homeward really was a blessing to my…

Homeward really was a blessing to my client.
My client was facing some serious personal challenges and Homeward really came through for her…

6 May 2026
Unprompted review
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Reply from Homeward

Thank you for sharing this. We're deeply touched to know that Homeward was able to come through for your client during a challenging time. Moments like these remind us why we're so passionate about what we do, being there for people when they need it most. We're truly grateful for your trust in us and hope your client is doing well.

Rated 5 out of 5 stars

If you are looking for simple and…

If you are looking for simple and stress-free Homeward is the way.

10 February 2026
Unprompted review
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Reply from Homeward

Thank you for sharing this! We're glad the experience felt simple and stress-free, that's the standard we hold ourselves for every client. We appreciate you spreading the word and wish you all the best!

Rated 4 out of 5 stars

This was an elderly couple who needed…

This was an elderly couple who needed to move quickly into an assisted living facility as the wife was failing quickly. The 55+ community was having slow sales, but Homeward made it happen.

30 October 2025
Unprompted review
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Reply from Homeward

Thank you so much for sharing this. Situations like this one are exactly why we do what we do — when time is of the essence and the stakes are deeply personal, we want families to feel supported every step of the way. We're truly honored to have been able to help this couple transition quickly and smoothly during such a challenging time. Wishing them comfort and care in their next chapter.

Rated 5 out of 5 stars

I love using Homeward as an easy and…

I love using Homeward as an easy and convenient Option for Selling my Seller Home. Every step is always handy honestly and professional.

30 April 2026
Unprompted review
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Reply from Homeward

Thank you so much for the kind words! We're thrilled to hear that Homeward has been an easy and convenient option for selling your home. Knowing that every step of the process felt straightforward and professional means a great deal to us — that's exactly the experience we work hard to deliver. We truly appreciate your continued trust in Homeward and look forward to being there for you again!

Rated 4 out of 5 stars

It was easy

It was easy, they took care of everything.

29 April 2026
Unprompted review
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Reply from Homeward

Thank you for the wonderful feedback! Making the process easy and taking the heavy lifting off your plate is exactly what we set out to do, so it's great to hear that came through for you. We appreciate you sharing your experience and wish you all the best!

Rated 5 out of 5 stars

Homeward was a pleasure to work with

Homeward was a pleasure to work with! Seamless transaction with no stress and the delivered as promised. Home was sold in under 3 weeks.

1 April 2026
Unprompted review
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Reply from Homeward

Thank you for the fantastic feedback! Selling a home in under three weeks while keeping the process seamless and stress-free is exactly what we aim for, so it's wonderful to hear we delivered on that promise for you. We truly appreciate you taking the time to share your experience and wish you all the best in what comes next!

Rated 5 out of 5 stars

My experience was great

My experience was great. Nicole G. was amazing, friendly, knowledgeable, and help make this process happen.

25 February 2026
Unprompted review
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Reply from Homeward

Thank you so much for the wonderful feedback! We're thrilled to hear you had a great experience, and we'll be sure to pass your kind words along to Nicole. Her friendliness, knowledge, and dedication to making the process smooth for our clients is exactly what we strive for. We truly appreciate you taking the time to share this, and we wish you all the best!

Rated 5 out of 5 stars

had a great experience with Homeward

had a great experience with Homeward. I needed to sell my home and be out within three weeks, and they delivered exactly what they promised—agreeing to a fair price and sticking to the timeline without any surprises. Their team worked diligently to ensure everything closed on time and kept the entire process transparent from start to finish.

This was a new experience for me, but it removed so much of the stress that usually comes with buying and selling at the same time. I highly recommend Homeward to anyone looking for a smoother, more reliable way to navigate the real estate process.

27 February 2026
Unprompted review
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Reply from Homeward

Thank you so much for sharing your experience! A three-week timeline is no small feat, and we're thrilled our team was able to deliver on every commitment — from the agreed price to closing on schedule. Transparency and reliability are at the heart of what we do, so hearing that the process felt stress-free and straightforward means the world to us. We truly appreciate your trust in Homeward, and your recommendation is the highest compliment we could receive. Wishing you all the best in your next chapter!

Rated 5 out of 5 stars

Wonderful experience

All I had to do was answer their questions and provide documentation, literally so easy and took no time at all. My loan advisor was so informative and explained things in a simple, efficient manner.

5 April 2026
Unprompted review
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Reply from Homeward

Thank you for the fantastic feedback! We’re so glad to hear that the process felt 'literally so easy'—that is exactly what we aim for. We appreciate your trust in us!

Rated 5 out of 5 stars

A great way to make a non-contingent…

A great way to make a non-contingent offer using the equity Buyer has in existing property.

15 April 2026
Unprompted review
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Reply from Homeward

Thank you so much for the feedback!

We are thrilled to hear that our platform helped you unlock your equity to make a non-contingent offer. In today’s competitive market, having the ability to lead with a firm offer—without the "must sell first" hurdle—is a total game-changer for buyers.

We appreciate you choosing us to help you navigate your real estate journey!

Rated 5 out of 5 stars

simple solution to a complex and stressful issue

This brought a simple solution to a complex problem. I have a family and we are expecting a new edition and this helped us settle into a new home without having to prep for open houses or showings at random. Especially difficult to prep with a teen, a toddler and a wife with a bun in the oven.

15 April 2026
Unprompted review
Homeward logo

Reply from Homeward

Congratulations on the new addition to your family! We are so happy we could help make this transition a little smoother for you.

Moving is a major life event even under perfect circumstances, but doing it with a toddler, a teenager, and a baby on the way is a true marathon. The traditional "open house" grind—constantly scrubbing baseboards and rushing everyone out the door at a moment's notice—is the last thing you need when you're trying to focus on settling into a new home.

We’re thrilled that we could provide a solution that let your family stay comfortable and skip the "showing stress" entirely. Wishing you and your growing family all the best as you get settled into your new space!

Rated 5 out of 5 stars

Clothes on your timeline versus others

Great experience if you need somebody to help you close while your client is looking for a home already has a home purchased. This is the way to go close on your timeline versus on the next buyers.

7 April 2026
Unprompted review
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Reply from Homeward

We love hearing this! Helping clients navigate the transition into a new home while managing their current one is our specialty. We're so glad the program provided the flexibility you needed to make the move seamless. Thanks for sharing your experience!

Rated 5 out of 5 stars

So in love with Homeward!

Prior to selling my home I had never heard of Homeward. My realtor told me all about it and much to my surprise it was a really great opportunity. I didn't have to go through the many showings of my home, waiting for an offer, and the typical waiting game of a traditional sale. In 21 days the deal was done!

7 April 2026
Unprompted review
Homeward logo

Reply from Homeward

Thank you for sharing your experience! We’re thrilled that we could help you close the deal in just 21 days. Our goal is to provide a seamless, modern alternative to the traditional sale process, and it’s wonderful to know it worked so well for you. Congratulations on the sale!

Rated 5 out of 5 stars

Clear information.

Clear information.

9 April 2026
Unprompted review
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Reply from Homeward

Thank you for the feedback! We strive to make the process as transparent as possible, and we’re glad to hear you found the information clear and helpful.

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