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HomeVision Reviews 

388
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 361 reviews, reviewers had a great experience with this company. Customers frequently highlight the efficient and quick service, often noting that jobs were completed promptly. Many people appreciate the helpful, professional, and polite nature of the staff, who are also described as knowledgeable and thorough in their work. However, some customers also noted concerns regarding pricing, finding the costs to be higher than expected for the work performed. A few other people also felt that communication was poor, citing issues with missed appointments or unreliability. Additionally, some reviewers mentioned experiences with unprofessional engineers or unsatisfactory workmanship.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Price

Customers had ambiguous experiences with price, with many reviewers expressing that the cost was high or more... See more

Product

Customers consistently note ambiguous experiences with product, with some expressing satisfaction with the... See more

Customer communications

Consumers find contact to be ambiguous, with some reporting prompt and courteous service, including quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Having given them a poor rating previously I thought it time to revise my review. A diagnostic call out cost £95 + vat. The installation of a new power supply cost £280 + vat for 15 minutes work. Co... See more

Company replied

Rated 4 out of 5 stars

The two men who came to install aerial were pleasant, knowledgeable and did a good job. The prices advertised and the final cost however were mikes apart. The job was far more expensive than we expect... See more

Company replied

Rated 5 out of 5 stars

We had no TV signal in our new home. An appointment was made for the day after my phone call. The engineer was helpful, checked out the equipment we had, and recommended using the existing satellite d... See more

Company replied

Rated 5 out of 5 stars

Home Vision arranged for their contractor Andy Cotterell to visit within a couple of days of my first enquiry to Home Vision. Andy arrived as arranged and, having listened to our requirements, then... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

HomeVision are specialists in CCTV, WiFi and networking solutions for both residential and commercial properties across the United Kingdom. From small home installations to large scale commercial projects, we deliver reliable, high quality systems tailored to your needs. Our services include CCTV installations, WiFi and network solutions, TV aerial installations, Digital TV aerials, Freeview, Freesat & Freesat+, Sky Digital including Sky+ HD & Sky Freesat, European & motorised satellite systems, DAB digital radio aerials and LCD/Plasma TV installations. With almost 60 years of combined industry experience, we pride ourselves on professional workmanship, dependable service and expert advice. Whether you need improved connectivity, security systems, aerial repairs or full network infrastructure, HomeVision are committed to delivering trusted solutions that keep homes and businesses connected and protected.

Fast & Professional Service

Same Day Service*

Same Day Service*
Subject to current availability and demand, HomeVision is proud to be able to offer a Same Day service to attend your Telecommunications, Aerial & Satellite, CCTV, WiFi/Networking needs.

Contact info

3.8

Great

TrustScore 4 out of 5

388 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(388)

357 reviews in the last 12 months

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Rated 5 out of 5 stars

TV Installation by Andy

Had my TV hung on the wall by Andy. He was great, and did a great job. Would highly recommend. Price on the phone was around £50 cheaper than what I paid but just pleased that I had the job done.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Give the man Jaffa Cakes…

James was really helpful and sorted our free view connection and tidying up. Made television and sound bat were working correctly and identified that our supposedly new free view box purchased at Argos was actually a return ! Everything worked just fine

15 May 2026
Unprompted review
Rated 2 out of 5 stars

RED FLAG - PRICE Changes

Engineer attended today, I paid the call out fee, he gave me a quotation of £273.60 to replace my aerial.
I said no thank you as I think this is very high.

The engineer left and I get a call from Robbie in the office to see why I never went ahead and said the cost was only £179 +vat.

I told Robbie the engineer gave me a different amount and this is a big RED FLAG for this company!

Please do not use them

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Cancelled twice

Website states that engineer can come out same day. First day I had a phone call to say that the engineer was stuck at a job that was going to take him the rest of the day so could they reschedule to tomorrow. Tomorrow comes and I assume I will be one of the first visits for the engineer as I was cancelled the day before and instead I wait in all day for a 2nd day to have a phone call at 3pm saying again that the engineer can’t make it today. They shouldn’t be advertising same day call outs if they can not facilitate this and should instead actually book appointments in.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Extremely bad service x2

First visit to install satellite, ripped chuckled in wall and printed to repair - never came back.
Second request to mount tv simply didn’t turn up - I called the main number and rang back 15 mins to say he’s not working !
Cowboys, amateurs, poor communication bad workmanship
Recommend you AVOID at all cost

14 April 2026
Unprompted review
Rated 4 out of 5 stars

Pleasant engineer came and reviewed…

Pleasant engineer came and reviewed what we wanted and was open about the quote. A little bit on the expensive side but tbh I can’t fault the work. I now have WiFi in my garden and in the garage. I would recommend them for getting the job done and doing it well.

22 April 2026
Unprompted review
Rated 2 out of 5 stars

Man turns up and says the Ariel was too…

Man turns up and says the Ariel was too big,the put a new aerial up, and old aerial was dropped to the ground then he came for payment didn’t ask if the picture on the tv was ok. Then the tv picture was not good especially when the wind blew. He didn’t even move the old antenna that he had dropped still there I didn’t know. The service I’ve had is not acceptable

24 April 2026
Unprompted review
Rated 4 out of 5 stars

The engineer was bang on time

The engineer was bang on time, and very polite. He did the job of setting up my new tv with existing virgin box,and synced the remotes for me. However, I was shocked at the price! It was £97! Way too expensive 25

25 April 2026
Unprompted review
Rated 4 out of 5 stars

Two men arrived same day very polite…

And Two men arrived same day very polite played around with his little box noticed amplifier was working up to TV said it's the amplifier on Ariel put new amplifier on Ariel and new amplifier behind TV checked it all again it was ok 30 minutes work had to get it done it was for my disabled 92 year old mother BUT THE PRICE SHOCK £322 I did ring another company and explained all details only to find out it would be £ 107 cheaper can't see me using home vision again and I'm also on a pension the saving is a lot to me

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Very nice guy

Very nice guy, Stuart (same name as my Scottish-born cousin's son). Highly efficient and the result is perfect. What I didn't realise was that my second television lost all connection, so will wait until I can afford it to restore channels (my own attempts were unsuccessful). But yeah, excellent work by Stuart - thanks, Kate Downing 👍

24 April 2026
Unprompted review

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