Homevest Reviews 73

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Homevest did an outstanding job! Within a few weeks we had our real estate financing in place. First serviced by Nicholas who did a really great job on our behalf and then by Erik who absolutely match... See more

Rated 5 out of 5 stars

We finally didn't go ahead with our property purchase in Spain this time, but we were able to secure the mortgage offer in record time with Homevest, led by the super skilled Nicholas. Th... See more

Rated 4 out of 5 stars

Although the outcome was not as expected (due to external reasons) the service was good—close follow-ups and updates. This is of high importance to me, as banks get silent when doing mortgages from... See more

Company replied

Rated 1 out of 5 stars

I would strongly advise anyone considering renting through Home Vested to think twice. As a tenant, my experience was extremely disappointing and, at times, intimidating. The agency charg... See more

Company details

  1. Mortgage Broker

Written by the company

Homevest is a digital platform that simplifies getting a mortgage abroad. We help expats, holiday home buyers, and property investors access financing for properties in Spain, Portugal, and Romania.


Contact info

3.7

Average

TrustScore 3.5 out of 5

73 reviews

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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor Treatment of Tenants: Intimidating and Unaccountable

I would strongly advise anyone considering renting through Home Vested to think twice.

As a tenant, my experience was extremely disappointing and, at times, intimidating. The agency charges the tenant an agency fee instead of the landlord, which already sets the tone for how they operate. Communication throughout the tenancy felt disrespectful and dismissive.

There were occasions where they entered the property without proper notice and brought people into the apartment uninvited. Before even asking whether I wanted to renew, they were already notifying me of viewings for my room. My request to renew was denied, despite this not being communicated clearly from the start. Maintenance issues often took a long time to be addressed, with little sense of urgency or responsibility.

The deposit process is also unclear and concerning. The deposit is not held in a secure third-party protection scheme but kept with the owner. The agency made it clear they would not get involved in any deposit issues, yet I had no direct contact with the owner. There is no transparent process and very little accountability.

After my tenancy ended, I asked if I could leave a few belongings temporarily with a friend who is still living in the property. Although she initially suggested it would be fine, she was later threatened with potential problems by the agency for allowing this. The approach again felt unnecessarily aggressive and disproportionate.

As someone who rents out my own property in my home country, I was genuinely shocked by the way tenants are treated. Renting a home should come with basic respect and professionalism. Instead, the experience felt transactional and unsupportive, with little regard for the fact that this is someone’s home.

If you are considering renting through this company, make sure you fully understand the terms, your rights, and exactly how your deposit will be handled before signing anything.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

Not pleasant

I worked with both a mortgage broker and a lawyer. While the mortgage broker was adequate, I had a negative experience with the lawyer, Anna Atanassova. She was consistently late, made decisions about my case without my knowledge or consent, and offered no advice regarding my options or the realistic outcome. Furthermore, she never proactively provided updates, I consistently had to chase her for information. She embodied the worst expectations one might have of a lawyer.

4 May 2025
Unprompted review
Homevest logo

Reply from Homevest

We're sorry to hear about your negative experience and we trust you must be right. This was the reason we have ceased our collaboration with Hoteland investment (legal & mortgage brokerage service) from Mallorca in June 2024. I do recommend you to leave a review on their website too as this was not handled by us at Homevest. You can leave them a review on their google page or their Linkedin)


https://maps.app.goo.gl/FzfRwc1Pq1BzvbHw7

Her profile on the legal company she is working with:
https://lexquire.com/employees/anna-maria-atanasova/

And Linkedin
https://es.linkedin.com/in/anna-maria-atanasova-1a0636a8?trk=public_post_feed-actor-name

Rated 5 out of 5 stars

Cassandra is a truly exceptional…

Cassandra is a truly exceptional professional and individual. I sought her assistance with securing a mortgage in Spain, and every interaction was incredibly positive. I found her to be completely trustworthy and felt immense confidence in her expertise. Cassandra significantly enhanced my experience of buying a home in Spain, making it far more productive and joyful.

3 December 2024
Unprompted review
Homevest logo

Reply from Homevest

Thank you, Ricardo, for your wonderful feedback!

We're happy to hear that you felt well-supported throughout the mortgage process.

Rated 5 out of 5 stars

Ioana provided with an excellent…

Ioana provided with an excellent service finding a mortgage to buy a house in Spain. She was very responsive and efficient and guided us through the whole process so we never felt lost. We are very thankful with her and will 100% recomend homevest

5 December 2024
Unprompted review
Homevest logo

Reply from Homevest

Thank you for taking the time to share your experience, Jose! We're so glad to hear you're happy with your new home in Spain.

Enjoy making many happy memories there!

Rated 5 out of 5 stars

Great service and support throughout the process!

I received great service throughout the entire process. Ioana patiently walked me through the different offers on the table and really helped me understand the necessary steps before and afterwards. Would certainly recommend Homevest to others which are not experienced with receiving a mortgage in Spain.

29 August 2024
Unprompted review
Homevest logo

Reply from Homevest

Thank you for sharing your experience, Remko!

Wishing you many happy memories in your new property!

Rated 5 out of 5 stars

We received a fantastic and…

We received a fantastic and professional service from Homevest. We are very pleased with the choice to go with them.

Ioana's support was fantastic! Her responses were prompt. Our mortgage process was clear from start to finish and the team was helpful and quick to respond.

We didn't think it was possible to get a mortgage in Portugal as we live in England but Ioana was brilliant and made our dream a reality. Their team has been so professional throughout. Thank you so much Homevest for getting us where we need to be! We would recommend Homevest to anybody.

28 June 2024
Unprompted review
Homevest logo

Reply from Homevest

Thank you for your feedback, Suranga!

We’re thrilled we could help make your dream come true.

Enjoy your new home and make many happy memories!

Rated 4 out of 5 stars

Ioana from Homevest was amazing

Ioana from Homevest was amazing. Securing me two offers in less than two weeks! She guided me throughout the entire process and I am now the proud owner of a house in Spain!

14 June 2024
Unprompted review
Homevest logo

Reply from Homevest

Hi Michelle,

Thank you for taking the time to give us a review!

We're happy to hear that our team supported you throughout the process.

We’re always looking to improve and for that we’d love to hear any suggestions you might have on how we can do better.

Enjoy your time at the new house in Spain!

Rated 5 out of 5 stars

M2M service for non standard situation

My mortgage application wasn't a standard one. I switched form another mortgage broker because I was unhappy with what they tried as in getting me good mortgage offer. From day 1 Samuel provided excellent service. From convincing banks my profile was actually very safe and fighting (with his chef) for my right to choose another insurance company when the one the bank offered didn't fit my needs. Samuel went all the way, helped me with getting everything organised at the notary and with the banks. I am sure that I myself or the average mortgage broker couldn't have gotten me this deal. So very happy with this service, can recommend 100%

6 May 2024
Unprompted review
Rated 5 out of 5 stars

Homevest did a very good job in…

Homevest did a very good job in securing a mortgage for us in Spain, I liked their platform for documents and communication with the agents was great. Obtaining a mortgage in Spain is nothing like in the UK and I recommend using Homevest.

18 December 2023
Unprompted review
Rated 5 out of 5 stars

Homevest: Professional and committed company

My deepest gratitude for the exceptional support and dedication provided by the whole Homevest team lead by Nicholas and Ivan throughout the mortgage process.

Their expertise and commitment was instrumental in navigating the complex and some time tricky process which is to purchase a property in Spain, and I am truly thankful for the time and effort they invested in ensuring the success.

Their professionalism, attention to detail, and willingness to address my inquiries have made a significant impact, providing me with confidence and reassurance at every step.

I will recommend Homevest to anyone and I am sure they will be as satisfied as I am.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

It's not just a five-star rating; it's a standing ovation!

We finally didn't go ahead with our property purchase in Spain this time, but we were able to secure the mortgage offer in record time with Homevest, led by the super skilled Nicholas.
This was not just a mortgage service – it was an experience worth celebrating! Nicholas's professional approach and follow up was very refreshing!

They were able to get our mortgage offer within a couple of weeks, while the other banks are still working on the case with their local branch managers.

In our view Homevest is a game-changer in the mortgage market for non-residents.

Without a doubt, I'll be recommending Homevest to friends, family, colleagues, and fellow investors – they're the real deal! Five stars aren't enough!

We will be in touch again soon!

Many thanks,

Edwards and Dan

14 November 2023
Unprompted review
Rated 5 out of 5 stars

Professional and helpful

I did not go all the way with my loan but Homevest seem to be a very useful partner in applying for a loan that I will use next time if needed.

6 November 2023
Unprompted review
Rated 5 out of 5 stars

excellent in a short period of time

Homevest did an outstanding job! Within a few weeks we had our real estate financing in place. First serviced by Nicholas who did a really great job on our behalf and then by Erik who absolutely matched him. We say thank you and would recommend Homevest anytime.

16 August 2023
Rated 5 out of 5 stars

Homevest.io are amazing. No. They are beyond amazing. They have single-handedly restored my faith in mankind.

I unfortunately didn't find these noble souls immediately and used another broker which was pushy and got us a bad quote. Terrible experience.

Fortunately, we then found Erik from homevest on reddit when they provided us with important info with no expectations, free of charge.

They then spent time answering all our questions before we were their customers. They have truly gone above and beyond...and then beyond some more!! I was floored by their customer service. Possibly the best I have received in my entire life.

Ontop of that they are free! They get paid in the backend by the banks, whereas others would charge us from $2000 to $3300 upfront, plus possibly another 5k in mortgage opening fees (Yikes!).

Trust me, i'm not even doing them justice here. I am a demanding customer and I expect good customer service as a minimum. But I'll be god-danged if I don't shower businesses who deserve it with praise.

And homevest.io deserve all the praise in the world. I will be singing their praises until I die, and direct anyone who wants to buy in Spain, Portugal, Greece or Romania towards them. I am in their debt as they have probably saved me tens of thousands of dollars in interest.

28 August 2023
Unprompted review

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