Homeunion has a customer service and communication issue. They really don't communicate with you. They sold our account to another property management group and let our rental property insurance las... See more
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Clearly fake reviews. High acquisition fees that the investor needs to pay out of pocket.. Any other Realtor would take your business for free. Then your property management is subcontracted out... See more
Before I found HomeUnion, I avoided real estate investment for two reasons. First, I didn’t want to buy homes locally, where an economic downturn could wipe out the value of the homes (think southea... See more
Let me start by saying every real estate investment has inherent risks involved. HomeUnion provides a platform and a team of Professionals that help to mitigate the risk when investing in rea... See more
Company details
Information provided by various external sources
HomeUnion is a US Real Estate Investment Management firm that has pioneered a stock market-like flexibility for the investment of real estate. The company offers an end-to-end comprehensive solution of property selection, acquisition, management, and sales. You invest, we do the rest.
Contact info
2010 Main Street, Suite 250, 92614, Irvine
- 866-732-3220
- info@homeunion.com
- homeunion.com
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They do the work
This was my first experience with HomeUnion. They have been very attentive through out the process solve any hurdle without delay. I cold called them after stumbling on their website during an Internet search. I never was pressured . I gave them my objectives and they found homes that fit my needs. They have much better market analysis than I could ever have discovered. I really like the monthly statement. If you have multiple homes in different markets the statement is broke up and gives info on how each market is performing as well as your home. Plus the math is done for you and shows your cash flow percentages with any maintenance and management cost factored in. The work is literally done for you.
Smooth Transaction
Honestly, was as advertised. Signed up, found a property, closed on it, had some work done on it, and tenant placed & paying. No complaints, thanks...

Reply from HomeUnion
good experience with Home Union
I had a very good experience with the purchase of the house in North Carolina. Tom Vondram was excellent, he helped me a lot with the decision making, Gini Swancy, the real estate agent on site, was very helpful and Tabitha who took care of the escrow was knowledgable and nice. Karla Rivas has been very helpful with all that has to do with the rental.
The only thing I have to say is that after my first purchase, I haven't had anybody helping me building a portfolio. I had a couple a calls with Robert Hart but he seems too busy and he hasn't shown any interest in follow up with me. I really miss Tom Vondram. I think if he would be still in the company I probably I would have bought my second house already

Reply from HomeUnion
Hu goes out of way to make things right, but the owners portal needs work.
What HU does is complex with lots of moving parts. As such, bumps in the road are inevitable, However, HU goes out of its way to make things right and to improve as the relationship moves forward.
I am therefore happy with things thus far, but the portal needs to be better. I would like to see the following on the portal and NOT have to request them via email:
1. links within the expenses shown on the portal income statement that takes me to the actual invoices, statements, etc that support the expenses. Right now i have to email Jeff Metz and he is so busy that it takes time.
2. Monthly Distribution analysis that has details of all items that make up the monthly distribution, including detailed descriptions of each item. this does not exist on the site, its difficult to calc myself due to the cutoffs, snd it sucks I have to request it. At a mimum, auto email it upon processing the distribution.
3. Detailed statements or simply another area of the site showing activity and balances in the operating account, the security dep account, etc. there is no visibility to this at all on the website.
4. I used to be able to see all detailed transactions with dates on the portal. Ie, detail making up the income statement. But its not there anymore.
Thank you.

Reply from HomeUnion
My experience with HomeUnion gave me hope.
HomeUnion gave me the hope in that I could invest for my retirement, to see a real growth in that investment, and look forward to the future and the fruits of their labor. The HomeUnion team was and has always been there to guide me along, every step of the way in my real estate ventures. If something went wrong, they were there to fix it and make it right. They always want to keep me informed and they encouraged me to ask questions, never talking down to me about any of the process of acquiring properties. They made me feel comfortable enough to know that yes I could do this and be successful at it. I look forward to my next rental property purchase in the coming months with HomeUnion because I know they will take care of me.

Reply from HomeUnion
Good Service
For those looking to get a start in real estate investing, or for those that are experienced but simply want to add to their portfolio with less hassle, HomeUnion will provide you a good experience. Beginning to end, the heavy lifting is taken off your hands while you are kept in the loop along the way. Don't make the mistake that you won't have to do anything here, as there is still work to be done on the buyers part (not quite as easy as just sitting in front of your computer). However, the separation here is that you have someone to lean on when you encounter questions or concerns along they way. Considering it is a growing company, expect there to be some growing pains (turnover, etc), but when you connect with the vets at the company, you will be impressed the knowledge and professionalism.

Reply from HomeUnion
Great so far
Just completed my first investment property purchase with HomeUnion. They found the property and took care of everything during the purchase. The only potential downside is that they DID take car of everything, so you have to be comfortable that they have everything covered. I already had experience with investment properties so I was able to ask some questions and follow along during the process, but someone new to the process would have to be completely reliant on home union. I just started with the management phase so we'll have to wait and see how that goes, but so far so good.

Reply from HomeUnion
Good people to work with.
I currently have one property with Home Union. I had a pleasant experience working with Jim Moore, Lisa Wu, Karla Rivas and Robert Hart. Everyone was professional and had my best interests. I had little hiccups during the process but overall I had positive experience given the complexity of process - finding right property, closing below market value and renting it out quickly.
A complete auto pilot real estate investment company
I was helped every step of the way, even finding the loan. Their system is the best and the advisor listens to you and help with your needs and goals.
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