Hometree Finance Reviews 

331
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the professionalism and helpfulness of the staff. The entire process, from initial contact to installation, is frequently described as smooth, efficient, and easy to understand. Many people appreciate the clear communication and the team's ability to make complex procedures straightforward. Reviewers often commend the customer service for being brilliant, polite, and readily available to assist with any queries. People also value the knowledgeable engineers and installers who ensure everything is explained well and tidily completed. This comprehensive support contributes to a strong sense of peace of mind for consumers.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease of use, even... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, politeness,... See more

User experience

Consumers find the user experience to be positive, describing it as quick, simple, and very informative. Many... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual boiler service engineer arrived on time. Same engineer who had previously serviced the boiler and signed it off when put in. Polite, professional engineer and it's nice to see the same engineer... See more

Company replied

Rated 5 out of 5 stars

We would not of got the solar panels without the help of Hometree, made things really easy and really simple to understand. Everything explained as we went along the process. Could not of asked for mu... See more

Company replied

Rated 5 out of 5 stars

from start to finish everyone who i spoke to helped or found the answer and called me back. the original person who visited me at home explained the process and helped me to understand how the system... See more

Company replied

Rated 5 out of 5 stars

The team were fast, efficient, tidy, polite and chilled. They did what they needed with speed and overall the experience was fantastic. From the first contact, every process involved to the finished i... See more


Company details

  1. Solar Energy Company
  2. Boiler Supplier
  3. Gas Installation Service
  4. Green Energy Supplier
  5. Boiler and Heating Service
  6. Solar Energy Equipment Supplier

About Hometree Finance

Written by the company

Hometree Finance makes it easy and affordable for homeowners to fund home energy upgrades.

Delivered in partnership with trusted installers and engineers, our zero-deposit, all-inclusive plans are designed to give you complete peace of mind.

Our Heating Plan for new boilers, and Solar Plan for solar and battery storage systems, cover equipment, installation, servicing and unlimited repairs, with no callout fees or excess for the lifetime of the plan.

Contact info

4.9

Excellent

TrustScore 5 out of 5

331 reviews

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4.9

All reviews

(331)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They do their services every year very…

They do their services every year very well the people they send out are very polite and helpfull been with them now for four years connie

7 April 2026
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Reply from Hometree Finance

It's great to hear that you're getting a consistently reliable and supportive service, thank you so much for taking the time to share a review Connie!

Rated 5 out of 5 stars

from start to finish everyone who i…

from start to finish everyone who i spoke to helped or found the answer and called me back. the original person who visited me at home explained the process and helped me to understand how the system works, the installers worked very quickly and cleaned up after the install.

2 April 2026
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Reply from Hometree Finance

Really glad to hear you've been well supported and informed throughout the installation process. We're here to ensure your solar journey continues smoothly! ☀️

Rated 5 out of 5 stars

Excellent service

Excellent service
I am glad finally I got the solar panels installed with dedicated engineer Darren he was really outstanding and I am amazed by the quality of work he put into

1 April 2026
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Reply from Hometree Finance

Great to hear, thank you for taking the time to post a review Antonio. Enjoy your new solar power! ☀️

Rated 5 out of 5 stars

Engineer who called was my regular…

Engineer who called was my regular person. Jeff he's very friendly polite and Carrys out service efficiently

1 April 2026
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Reply from Hometree Finance

Thank you for taking the time to share a review Nicola. It's great to hear that you've had consistently good service over the years!

Rated 5 out of 5 stars

Very clear

Very clear
Good communication

10 March 2026
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Reply from Hometree Finance

Thanks Lorna for taking the time to post a review, enjoy your clean green power! ☀️

Rated 4 out of 5 stars

We were given a lot of information but…

We were given a lot of information but clearly and concisely, we knew exactly what we were signing up to.

4 March 2026
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Reply from Hometree Finance

Thanks Sarah for taking the time to share your feedback; we're really glad to hear that you found the process clear and had everything you needed to make an informed decision.

Rated 5 out of 5 stars

So far so good

So far so good, they've provided the finance for our solar panels from Project solar. No complaints from us so far.

5 March 2026
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Reply from Hometree Finance

Thank you so much for taking the time to post a review Lucy, we hope you'll enjoy the benefits of your new system! ☀️

If you have any questions about your Solar Plan please don't hesitate to get in touch.

Rated 5 out of 5 stars

Wonderful Home tree and Scofi

Wonder company. Nothing is too much trouble.
Can't recommend them enough. Nice to know that we can put the heating on with out the worry of it breaking down

4 February 2026
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Reply from Hometree Finance

Thank you so much for taking the time to share your feedback Ann. We're delighted that you're happy with your Heating Plan and the ongoing service you're receiving from Scofi.

Rated 5 out of 5 stars

They have been very helpful with every…

They have been very helpful with every aspect of the process of making it happen really quickly and easy they kept me informed about what was happening very happy with them also they are very friendly to do business with.

30 January 2026
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Reply from Hometree Finance

This is great to hear Andrew, thank you for sharing your feedback and we'll be sure to pass it on to the team!

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