Hometree Finance Reviews 

Engineer arrived promptly and carried out the installation of my new boiler informing me at each stage of what he was doing
He put down covers to protect my carpets and explained the working of the boiler and its settings

Application was straight forward, it only took a couple of hours to get from pre-approval to having the solar company booked for the install.
My installation was completed with in 3 weeks of approval.

Efficient and responsive service. Appreciated the priority status.

I am kept up to date with anything that needs doing. Very happy with them overall.

Easy and straightforward any questions were answered properly and polite

Excellent service . Lovely guys . Very happy 😊

Great service easy payment plan to spread the cost ,12 year guarantee.

The annual service was done promptly and the engineer was polite and friendly.

Easy to access, simple to understand. I got a decision very quickly.

Home tree made having solar possible.
We could never of afforded outright but with hometree it is .
All staff have explained what’s possible and guide through the process .
Don’t pressurize.
Brilliant service

Here’s a positive review you can use for Hometree Finance:

Title: Excellent Service and Support!

I recently had the pleasure of working with Hometree Finance, and I couldn't be more impressed with their level of service. From the initial consultation to the finalization of my financing options, the team was incredibly knowledgeable and supportive.I highly recommend Hometree Finance to anyone seeking reliable and professional financial services. Thank you for making the process so seamless and stress-free!

Quick and easy decisions and booking installation

The lads were very polite and professional they treated our home with respect cleaned up afterwards everything was left very tidy

Professional and response

Simple process, and very quick, very professional

Hometree finance organised Phoenix Heating Specialists to come & fit a new boiler after ours was deemed beyond economical repair.
The price was competitive, they provided a fully costed quote so I knew exactly what I was paying for. They could do it in a timely manner. The company they partnered with to do the work was excellent all in all a good service.

Excellent quality service makes easy to understand and flexible,
and would recommend to anyone that was thinking of using them

Ercan the salesman from Spark was really helpful

I genuinely thought Hometree were the real deal *until* my 25 year old boiler died and they said they could not fix it - fair enough - they sold me finance on a new boiler the same day and the engineer came out 4 days later to fit it. In the process of fitting the new boiler the heating (which had been working perfectly prior) stopped working as there was apparently a "blockage" in my boiler mate after the work was completed. The company that fit my new boiler said "not our problem, it's a hot water boiler and the hot water is working" and Hometree said "not our problem, we don't cover Boilermates" despite having fixed the thermostat on it 4 weeks prior and not mentioning this fact. Had I known this I might have chosen differently from the system that I purchased from them on trust and the fact still remains that I have no heating, the boilermate is making a horrific noise but if I turn it off I have no hot water and I have a husband on the Priority Services list owing to a heart condition and two young daughters in the house. Thus far it has been 26 days since the boiler was replaced. It was only after 13 days that Hometree contacted me to say they're not prepared to do anything and I should - apparently - contact Hometree finance instead, It's a farce that has caused untold stress and worry and one I fear may well play out. Right now I see them as smiling assassins with absolutely no joined up Customer Service. My heating was fine - now it's not. What part of this should fall on me to resolve?! I am now thousands of pounds out of pocket and potentially even more so if this company do not step up to the plate and all the while my husband and children are increasingly at risk :(

Update - 9th October - no contact from Hometree other than an acknowledgement of complaint a week ago - I only get spoken to if I call and then just slightly embarrassed "nothing to tell you" type conversations. PLEASE JUST FIX MY HEATING - YOU BROKE IT - JUST FIX IT! I'm not asking for the moon on a stick, just some empathy and reasonable judgement on behalf of the decision makers.