Hometown Dumpster Rental Reviews 

77
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that booking a dumpster is extremely fast and simple, while the delivery drivers are consistently professional, friendly, and punctual. Consumers also appreciate the straightforward pricing, helpful communication, and overall efficiency throughout the rental process. However, some reviewers were not happy with severe delivery delays, mentioning that units occasionally arrived late, were dropped off on the wrong days, or completely failed to show up. A few customers also noted unexpected billing complications, payment confusions, or difficulties getting their containers picked up on time after finishing their projects.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting punctual drop-offs and... See more

Service

Reviewers mention high satisfaction regarding the prompt and efficient service, with many highlighting quick... See more

Staff

Reviewers highlight positive satisfaction regarding the staff, noting that the team is consistently friendly,... See more

Price

Consumers express satisfaction regarding the affordable rates and transparent pricing structure. Reviewers... See more

Booking process

Customers consistently note positive experiences with the booking process, highlighting that it is very fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When I started, I thought I was on the company I had chosen's website. I late learned that they use Hometown Dumpster for booking purposes. Since the delivery is this upcoming week, I can only address... See more

Rated 5 out of 5 stars

My first time having to purchase a dumpster to haul off construction items and the process was absolutely painless. My request was done around 8pm on a Tuesday and the dumpster arrived on Wednesday mo... See more

Rated 5 out of 5 stars

They are great to work with! They dropped it off early at no extra charge to work better with their schedule. Very friendly and professional. Highly recommend!

Company replied

Rated 5 out of 5 stars

We started with hometown over a year ago to help us find more leads for demolition projects in our area. They have always stood behind their marketing and they have been a great company to work with.... See more


Company details

  1. Online Marketplace
  2. Garbage Dump Service
  3. Waste Management Service

Information provided by various external sources

Hometown Dumpster Rental makes it simple to learn about renting a temporary dumpster and to quickly locate local dumpster companies that have an established reputation for reliable and affordable service.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

77 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(77)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

My dumpster was delivered promptly and…

My dumpster was delivered promptly and placed exactly where I wanted it. Excellent service.

17 April 2026
Hometown Dumpster Rental logo

Reply from Hometown Dumpster Rental

We're happy you had a positive experience! Velazquez Dumpster Rentals was your service provider and they are excellent. Velazquez is a new local partner for Hometown Dumpster Rental serving the San Antonio, TX area. Their pricing and service are both top notch!

Rated 5 out of 5 stars

Delivered dumpster very quickly and…

Delivered dumpster very quickly and picked up quickly when informed it was ready to go. Person I dealt with was very nice and professional.

13 April 2026
Hometown Dumpster Rental logo

Reply from Hometown Dumpster Rental

Thanks for sharing your positive experience using Hometown Dumpster Rental and your local service provider. Hometown gathers up to date services, dumpster sizes, dumpster prices, and reviews on over 3000 local dumpster companies nationwide. The great majority of these companies offer hassle-free delivery, prompt pickup, and professional service... just as you experienced.

Rated 5 out of 5 stars

First let me say that I recommend…

First let me say that I recommend booking a dumpster rental a week in advance. In spite of my late request on a Friday late afternoon, they delivered the dumpster on Friday evening so that I could start my work on Saturday. They communicated with me to make sure that everything was good and picked up the dumpster once it was full right away. I highly recommend this company.

10 April 2026
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Reply from Hometown Dumpster Rental

We appreciate the feedback and we're happy you were able to get a last minute dumpster using Hometown Dumpster Rental! We agree... it's best to rent a dumpster several days in advance because most local haulers will have already set their schedules and may not be available last minute. Previously, customers that needed a same day or next day delivery would have to call around to several haulers to find one that is available. Hometown Dumpster Rental has solved this problem and saves a lot of time and hassle by doing a fast and automated "availability check" with all of the dumpster companies serving your city, allowing us to quickly discover those companies with availability to meet your last minute request.

Rated 2 out of 5 stars

They were amazing getting the dumpster…

They were amazing getting the dumpster to me the same day I ordered but it was supposed to be picked up Saturday and it wasn’t. Now I have it sitting in my driveway for Easter and I am hosting.

1 April 2026
Hometown Dumpster Rental logo

Reply from Hometown Dumpster Rental

Thank you for the feedback. We're glad you were able to get your dumpster quickly, the same day you requested. That's one of the strengths of Hometown Dumpster Rental's system, allowing you to check availability for a same day or next day delivery from many haulers at once and find one with last minute availability. We're sorry the pickup didn't happen on the day you requested and for the inconvenience of having a dumpster in your driveway over Easter. We will investigate what happened here. In the future, if you need the dumpster to be out of your space, it's definitely worth reaching out to your service provider in advance to let them know what you need. Most service providers will work with you to meet a hard pickup date if they know your situation.

Rated 5 out of 5 stars

Better than WM for sure

Better than WM for sure, personal service rules the day, right on time, good dumpster ,great driver. It still hasn’t been loaded, but it will do the trick. I would recommend this service ,and have already, to everyone.

26 March 2026
Hometown Dumpster Rental logo

Reply from Hometown Dumpster Rental

Thanks for the review, Patrick! We're happy you found booking a dumpster with a locally owned service provider through Hometown Dumpster Rental a better experience than using Waste Management. WM is a good company, but they are huge... so it's difficult to get the same level of personal service when renting a dumpster. With a locally owned dumpster company, you're often talking directly with an owner when you make customer service requests. Along with better customer service, our nationwide pricing data shows Hometown Dumpster Rental's local haulers are usually $50 to $100 cheaper than WM for most dumpster rentals.

Rated 1 out of 5 stars

Scam in my opinion

I was initially charged $490. Then the dumpster company called me to tell me they had no idea what was going on. The dumpster company said the fee was $430 plus $150 for delivery. So I charged $60 more than what they charge and it was the wrong amount. So I canceled because I found a local option for $500. The n hometown charged me an additional $30 for cancellation. I feel this is a scam.

25 March 2026
Hometown Dumpster Rental logo

Reply from Hometown Dumpster Rental

Hi David. We're sorry for your poor experience. This was a case where a staff member for your service provider was confused and submitted you an incomplete quote. We expect 100% accurate pricing. Hometown Dumpster Rental has thousands of service providers nationwide and most have saved their pricing on the site and we help them double check those prices for accuracy. Your service provider has not yet saved their pricing and they submitted you a one-time quote. For some reason the staff member that submitted the quote to you did not include the full price, even though they are clearly instructed to do so on the quote request. Normally, if the customer cancels their booking there is a 5% cancellation fee. In this case, the cancellation was clearly not your fault and we have refunded the remaining 5% cancellation fee, bring your refund to 100%. Again, we're very sorry for the hassle.

Rated 1 out of 5 stars
Hometown Dumpster Rental logo

Reply from Hometown Dumpster Rental

We're very sorry you weren't able to get a dumpster delivered as expected. We will reach out to you directly to understand this situation in more detail. The local service provider that canceled your order is a new company on our platform and we will investigate this incident. Depending on the nature of the service providers behavior, we take action... up to and including removing the service provider from our platform. Since you booked through Hometown Dumpster Rental, we have already provided you with a 100% refund. If there's anything else we can do on your behalf, please contact our office at (877) 994-6645.

Rated 5 out of 5 stars

Somewhat satisfied

The dumpster came exactly when it was supposed to. The drive was extremely nice. The only problem I had was I wanted a 20 yard dumpster but they only had a 15 yard one. And the company still charged me for a 20 yard dumpster.

18 March 2026
Rated 5 out of 5 stars

Timeliness and Communication

The company brought a dumpster on the same day I demanded one. I had excellent communication with the person responsible for bringing the requested container.

18 March 2026
Rated 4 out of 5 stars

Great so far

Great so far, but the action is not complete until the unit has been picked up….so I’ll circle back then

12 March 2026
Rated 5 out of 5 stars

I got on their website

I got on their website. I had it ordered within five minutes and it came first thing the next morning exactly where I asked him to put it. Great service.

9 March 2026
Rated 1 out of 5 stars

List of disallowed wasted items is longer then a grocery shopping list

After I booked I saw the list of disallowed items in dumpster. Pretty only thing is yard waste.

11 March 2026
Hometown Dumpster Rental logo

Reply from Hometown Dumpster Rental

Hi John. We apologize if there was any confusion about what could be placed in the dumpster before you booked it. We'll modify our order process to make sure those instructions are more clear going forward. When you rent a dumpster specifically for yard waste... other types of waste like general trash and construction debris cannot be mixed in. The reason is that general trash and green waste need to be dumped in separate locations. Landfills for general trash generally do not accept green waste, so the hauler needs a clean load of green waste. Other items like hazardous wastes and chemicals are never allowed in the dumpster for the same reason. They cannot be lawfully dumped at the landfill with general trash.

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