Hometec UK Reviews 203

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making the entire process pleasant and efficient. Many people highlight the exceptional service, noting the team's hard work, tidiness, and prompt resolution of any issues. Consumers are particularly impressed with the high quality of the products, including windows and doors, and the excellent standard of installation, which often leaves properties clean and tidy. However, some customers have experienced issues with product quality, specifically mentioning failing locks and shattered glass in bi-fold doors, leading to unexpected repair costs. A few other people also felt that the installation process took longer than expected due to fitters arriving late and leaving early.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, consistently praising the efficiency and professionalism... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality... See more

Product

Reviewers mention positive feedback about the product. Customers are consistently thrilled with the quality... See more

User experience

People report positive experiences with the overall user journey. Customers describe the process as 10/10,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From initial contact to final instalment I have been so impressed. Every member or staff has been so professional and assertive from start to finish and I am over the moon with the final product. Spec... See more

Rated 5 out of 5 stars

People are quick to complain when things go wrong, But I would like to say that the lads Joe & his colleague who fitted our door were curtious professional clean & tidy & above all done a realy good... See more

Rated 5 out of 5 stars

We always purchase locally when we can, and it didn't disappoint, from the start viewing the product and to see how it all worked,covering aspects of quality security and style and design, thank... See more

Rated 5 out of 5 stars

We are very pleased with our new windows and door. The guys worked extremely hard in the very hot weather. They were professional and left our property clean and tidy after the work was finished. Ther... See more


Company details

  1. Window Supplier
  2. Aluminum Frames Supplier
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Installation Service

Written by the company

Our friendly approach to home improvement has allowed us to build a successful business. We have over 30 years of experience in providing windows, doors, orangeries, conservatories and roofs. We’re your trusted local supplier and installer here in Essex to help you make the right decision about transforming your home and lifestyle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

203 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

As a PS to my previous review

As a PS to my previous review, I will say in their defence, have spoken to a few of my neighbours who have used them, they are all very happy with the finished product - I never got that far.

My complaint was with the man who did the final measurements, no one/nothing else

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Just had new windows and doors fitted…

Just had new windows and doors fitted this week and love them! I was so impressed with Tony and Jason the fitters. I would recommend them and also love the quality of product and price. Speedy and professional and any problems they rectify quickly.

27 February 2025
Rated 5 out of 5 stars

Such a great company

Such a great company, thank you to Jack for taking good care of us. The door is beautiful (and beautifully installed by Hometec), and they offer a number of interest free credit plans which is most useful when doing home improvements and budget is tight! Thank you!

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Hometec for a great job

We had all our windows and doors done which was a big job and took a week. Special thanks to Jason and Tony and also to Gary and Shane who joined the team later in the week to fulfil a difficult and challenging job. All four guys arriving promptly and working really hard and well together. Very respectful to our property. A very neat and tidy job. Really pleased and would highly recommend Hometech.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic new Orangery

Hometec have just completed our new Orangery and we are delighted with it! From start to finish it was a really professional service … Jack and Andy for designing the room, then Pat Spencer and teams of great plasterers carpenters electricians and Gary and Shane the fitters … all came along when promised and were great fun to be around. We are so pleased with the finish and it’s great that Jack also popped over from time to time to check the progress. Thank you to Pat for being the best co-ordinater and for dealing with all the challenges set by the building regs. Highly recommend Hometec to anyone needing new windows/doors/conservatory/orangery!

16 October 2024
Unprompted review
Rated 5 out of 5 stars

All round positive experience

All round positive experience. Great customer service. Arrived on time, installed quickly and efficiently. I’m a happy customer with a quality window… thanks to the guys who fitted.

3 December 2024
Rated 5 out of 5 stars

Helpful and Professional

We had Karl Durkin come to do various jobs. Paint stone cills, re paint the front door and multiple scratches to external door frames.

He was on time, helpful and professional.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

New front door and side panel

We had a new front door fitted with side panel. Everyone we dealt with at Hometec was professional and helpful. The sales rep, surveyor and fitters were all great. Great quality work. Couldn’t be happier, highly recommended.

15 November 2024
Rated 5 out of 5 stars

Very good service from Hometec UK

Just had new windows and doors supplied and fitted by Hometec UK. The experience was brilliant from start to finish, from Jack quoting us for new windows and doors to Keith and Jude fitting them. We're very happy with the end result and the price was competitive as well. The fitters were friendly, respectful and couldn't do enough to help us. Would definitely recommend them.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Lovely front door

Lovely front door - I am very pleased with it. Fitters Joe and Jordan were quick, clean and tidy and left the hall in better shape than they found it! Extremely pleased overall. Thank you to the sales team who were friendly and efficient.

24 October 2024
Rated 5 out of 5 stars

Hometec were brilliant

Hometec were brilliant from start to finish. Jack helped us find the perfect door for our new home, and answered any questions we had quickly. Fitters were polite and helpful and did an amazing job. Our new door looks fabulous and we'd highly recommend!

17 October 2024
Rated 5 out of 5 stars

Dean and Brandon were brilliant

Dean and Brandon were brilliant, such a great job and all done so quickly and professionally, friendly and helpful and considerate
My windows and doors are perfect and i absolutely love my front door
Thank you Hometec

2 October 2024

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