Would give no stars if possible, but had to give at least one star in order to post a review. Our caregiver is wonderful. Hometeam is far from wonderful.... getting rid of my mother(discharging as the... See more
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my mom has dementia and i was told they had experienced aides. they lied. i was very unhappy.
Is there any way to give them a NEGATIVE rating!? We started on 7/15 and there has not been ONE WEEKEND SINCE THEN where there has NOT been SERIOUS ISSUES! My step-father is paralyzed on the left side... See more
The most exciting thing about hometeam is their prompt online paystaff, payment, online clock in and clock out system less paper to deal with in this time and age. Flexibility in the work schedules a... See more
Company details
Information provided by various external sources
HomeTeam offers unparalleled home care services for families in NY, NJ and PA. HomeTeam rigorously interviews Caregivers to find the most compassionate and trusted individuals. HomeTeam believes that home care should empower and improve the lives of every family.
Contact info
525 Broadway, 11215, New York City
- 844-226-7407
- hometeamcare.com
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i love this company i would never go to another company.
this company really cares and the communication is great. I am so happy with Careguardian.
Hands down the best!
I tried a few companies and Care Guardian was by far the best experience I received.
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