Rapid delivery of Gorilla Glue by next day and excellent communications. First time I've used this company but will definitely use them again. Good price, well packed and very helpful by email when I... See more
Company replied
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Review summary
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Reviews shaping this summary
Communication was excellent with Nik and the product they sell (Briwax) can not be beat. Ordered from abroad and they were very diligent taking care of tariffs (grrr) customs and duty, etc so I only... See more
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Ordered online through Amazon and parcel arrived when they said but we were one short. Contacted them and the service from then onwards was exceptional. Communication, parcel received next day, coul... See more
Company replied
They sent me a ten metre LED rope light, but the last two metres were faulty! I informed Home Supplies Direct & they apologised & offered a 50% refund or replacement rope light. I wanted a replacemen... See more
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Company details
Written by the company
Online Sales Company Which Prides Itself With Quality Products, Fast Dispatch Times & Excellent Customer Services.
Contact info
Unit 7 Wadsworth Business Centre, 21 Wadsworth Road, UB6 7LQ, Greenford, United Kingdom
- 02089980118
- sales@homesuppliesdirect.com
- homesuppliesdirect.com
4.8
Excellent
81 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Brilliant service and great prices. Purchase was sent promptly using the 48 hour tracked with Royal Mail. Good email updates too. I’d definitely use this firm again.
5 September 2025
Unprompted review
Reply from Home Supplies Direct ltd
Hi Janie,
Thank you so much for the lovely review! We’re thrilled you found our service brilliant and our prices great. 😊 It’s great to hear your order arrived promptly via Royal Mail Tracked 48 and that the email updates were helpful.
We really appreciate you choosing us and look forward to welcoming you back again soon. If there’s ever anything you need, just let us know.
Warm regards
Excellent service.
The company replied immediately when I let them know a part was missing from my item. The part arrived at my home in a matter of days. Outstanding service.
4 September 2025
Unprompted review
Reply from Home Supplies Direct ltd
Hi David, thank you for your kind words! We’re so pleased to hear that our team was able to resolve the issue quickly and get the missing part to you without delay. Providing outstanding service is always our goal, and it’s great to know we delivered for you. We really appreciate your feedback and support!
Reply from Home Supplies Direct ltd
Hi Richard,
Thank you for your kind words! We’re delighted to hear you found our service quick, good, and at a very good price. Your feedback means a lot to us, and we look forward to helping you again in the future.
Ordered Product and Delivered Quickly
Ordered Product and Delivered within 3 day timescales quoted. Product was silicone sealant application shaping kit which worked very well. Happy with company.
30 August 2025
Unprompted review
Reply from Home Supplies Direct ltd
Thank you, Steve, for taking the time to leave us a review! We’re so pleased to hear your order arrived within the quoted timeframe and that the silicone sealant shaping kit worked well for you. It’s great to know you’re happy with both the product and our service. We look forward to helping you again in the future!
Hozelock connectors, great price and service. I recommend this seller
Great price and service. Reccomended
16 August 2025
Reply from Home Supplies Direct ltd
Thank you so much for your kind review! We're delighted to hear you were happy with the price, service, and your Hozelock connectors. Your recommendation means a lot to us, and we look forward to serving you again soon.
Good service!
Fast and polite service. Communication is very pleasant. Current problems are solved quickly and adequately.
11 August 2025
Unprompted review
Reply from Home Supplies Direct ltd
Thank you for your lovely feedback! We're so pleased to know you found our service fast, polite, and helpful. Clear communication and quick solutions are very important to us, so it’s great to hear this was your experience. We really appreciate your support!
Reply from Home Supplies Direct ltd
Thank you for your review! We're glad you were happy with our service and look forward to helping you again.
Quick efficient transaction.
The delivery of an item difficult to obtain elsewhere was prompt and efficient, with the item arriving in good condition. No problems at all.
29 June 2025
Reply from Home Supplies Direct ltd
Thank you for sharing your experience! We're delighted we could provide the item you needed quickly and efficiently, and that it arrived in perfect condition. It’s wonderful to know everything went smoothly, we really appreciate your feedback!
Shipment was very well packaged
Shipment was very well packaged, and arrived quickly. Definitely an honourable company and I would certainly deal with them again...Janis
23 June 2025
Reply from Home Supplies Direct ltd
Thank you, Janis! We’re so pleased to hear your order arrived quickly and well packaged. Your kind words mean a lot to us, and we’d be delighted to serve you again anytime.
Reply from Home Supplies Direct ltd
Hi Esther Y.,
Thank you so much for taking the time to leave us a review! We're really pleased to hear that your art supplies arrived safely and you were happy with your experience. As a small family-run business, your support means a lot to us.
If there’s anything else we can help with, please don’t hesitate to get in touch.
Kind Regards,
The Home Supplies Direct Team
Reply from Home Supplies Direct ltd
Hi Carrie,
Thank you so much for your kind words! We're really glad to hear you were happy with our service, communication, and prompt delivery. Your support is truly appreciated.
If you ever need anything else, we’re always here to help.
Kind regards,
The Home Supplies Direct Team
Exceptional customer service
Ordered online through Amazon and parcel arrived when they said but we were one short. Contacted them and the service from then onwards was exceptional. Communication, parcel received next day, couldn't have asked for more. Superb.
26 June 2025
Unprompted review
Reply from Home Supplies Direct ltd
Hi Derrick,
Thank you for taking the time to leave us such a thoughtful review. We're very sorry again for the initial shortfall in your order, but we're delighted to hear our team was able to resolve things quickly and to your satisfaction.
Your kind words about our service and communication mean a lot to us. We truly appreciate your support and hope to serve you again in the future.
Kind regards,
The Home Supplies Direct Team
Reply from Home Supplies Direct ltd
We’re so glad to hear you were impressed with the lightning-fast delivery, clear communication, and great pricing! Your feedback made our day, and we truly appreciate your support. We hope to serve you again soon!
Best regards,
The Home Supplies Direct Team
Excellent service
Goods delivered on time. Request for an invoice dealt with very promptly. Would highly recommend this company
19 June 2025
Unprompted review
Reply from Home Supplies Direct ltd
Dear Matthew, thank you so much for your kind feedback!
We're really pleased to hear your order arrived on time and that our team was able to assist promptly with your invoice request. Your recommendation truly means a lot to us. We look forward to serving you again in the future!
Warm regards
Competitive pricing
Easy to order, very competitive pricing, sent out fast, very happy with purchase.
6 June 2025
Reply from Home Supplies Direct ltd
Dear Yvie, thank you for your great feedback!
We’re delighted to hear you found the ordering process easy, our pricing competitive, and delivery fast. It’s wonderful to know you’re happy with your purchase — we really appreciate your support and hope to serve you again soon!
Wish you all the best!
Nik was amazing!
Nik was amazing. Faulty item received, swift response and replacement sent. Would highly recommend Home Supplies Direct.
29 May 2025
Reply from Home Supplies Direct ltd
Dear Karen, We're really glad to hear Nik was able to assist you quickly and get the issue resolved without delay. Customer satisfaction is our top priority, and it’s great to know you’d recommend Home Supplies Direct. We truly appreciate your support and look forward to serving you again!
Warm regards
Reply from Home Supplies Direct ltd
Dear Sylwia, We’re thrilled to hear you were pleased with our service and speedy shipping. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again soon!
We wish you all the best!
Good quality Art materials at an excellent price with an excellent service, yes can highly recommend.
Thankyou , Extremely Happy, good price , cheapest I’ve found for Caran dache neocolors 2’s . Fast delivery 24hr , very well packaged, my order arrived safe & well , good sturdy packaging. Yes very happy and yes can highly recommend, will be shopping again with Home supplies direct. 100% all round excellent service.
23 May 2025
Reply from Home Supplies Direct ltd
Dear Kerry, we're delighted to hear you were pleased with the quality of our art materials, our pricing, and the service provided. Your recommendation means a lot to us, and we truly appreciate your support. Looking forward to serving you again soon!
We wish you all the best!
Reply from Home Supplies Direct ltd
Dear David, thank you for your great feedback & ratings.
We wish you all the best!
Excellent to deal with
Ordered from this company in eBay
They are quick to post and great to communicate with .
Their prices are excellent.
I would buy from this company again
30 April 2025
Unprompted review
Reply from Home Supplies Direct ltd
Dear Nigel, thank you for your great feedback & ratings.
We wish you all the best!
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